Get an overview of this hotelFamily-friendly hotel with full-service spa and restaurant

Popular property highlights

Free self parking
Free WiFi
Restaurant
Outdoor pool
24-hour business center

Location

This family-friendly Palenque hotel is within 3 mi (5 km) of Aluxes Eco Park and Pre-Hispanic City and National Park of Palenque. Cascadas de Agua Azul and Cascada de Roberto Barrios are also within 6 mi (10 km).

Hotel Features

Along with a full-service spa, this hotel has a restaurant and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a 24-hour business center are onsite.

Room Amenities

All 80 rooms boast private pools and offer free WiFi and balconies or patios. Free wired Internet and living rooms are standard, as are flat-screen TVs with cable channels.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Chan-Kah Resort Village features an outdoor pool and a children's pool. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and a meeting room. Event facilities measuring 12 square feet (1 square meters) include a conference center. This family-friendly hotel also offers spa services, a terrace, and tour/ticket assistance. Onsite self parking is complimentary.

Chan-Kah Resort Village has designated areas for smoking.

  • Express check-in 
  • Bar/lounge 
  • Designated smoking areas (fines apply) 
  • Full-service spa 
  • 24-hour front desk 
  • Poolside bar 
  • Porter/bellhop 
  • Tours/ticket assistance 
  • Restaurant 
  • Free pool cabanas 
  • Free self parking 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Outdoor pool 
  • Computer station 
  • Children's pool 
  • Safe-deposit box at front desk 
  • Conference space size (meters) - 1 
  • Number of meeting rooms - 6 
  • Spa services on site 
  • Terrace 
  • Luggage storage 
  • Breakfast available (surcharge) 
  • 24-hour business center 
  • Conference space size (feet) - 12 
  • Gift shops or newsstand 
  • Conference center 
  • Designated smoking areas 
  • Pool umbrellas 
  • Laundry facilities 
  • Total number of rooms - 80 
  • Television in common areas 
  • One meeting room 
  • Arcade/game room 
  • Wedding services 
  • Garden 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Children's pool  
  • Separate living room  
  • Free Wi-Fi  
  • Laundry facilities  
  • Arcade/game room  
  • Playground on site  

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Room Amenities

  • Balcony or patio 
  • Ceiling fan 
  • Air conditioning 
  • Access via exterior corridors 
  • Phone 
  • Free bottled water 
  • Daily housekeeping 
  • Turndown service 
  • Private bathroom 
  • Shower only 
  • Rainfall showerhead 
  • Separate living room 
  • Free WiFi 
  • Free wired Internet 
  • Dial-up Internet access (surcharge) 
  • Private pool 
  • In-room safe (laptop compatible) 
  • Cable TV service 
  • Flat-panel TV 
  • Room service (limited hours) 
  • Connecting/adjoining rooms available 
  • Cribs/infant beds (surcharge) 
  • Rollaway/extra beds (surcharge) 
  • Yard 

Where to Eat

Full breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.

Lum - This restaurant specializes in international cuisine.

Ya’x - Onsite bar.

Room service (during limited hours) is available.

Nearby Things to Do

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site 

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, SPA Y TEMAZCAL CHAN-KAH. Services include massages, facials, body wraps, and body scrubs. The spa is equipped with a mud bath and a steam room.

The spa is open select days. Children under 11 years old are not allowed in the spa without adult supervision. Guests under 15 years old are not allowed in the spa.

  • Mud bath in spa 
  • Steam room in spa 
  • Minimum age to access spa is 15 
  • Body wraps 
  • Body treatments 
  • Body scrubs 
  • Facial treatments 
  • Massages 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 200 per night.
  • Cribs (infant beds) are available for MXN 175.00 per night.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

The charges below are included in your overall room price:
  • Christmas Eve gala dinner fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between MXN 151 and MXN 157 per person (approximately)
  • Crib (infant bed) fee: MXN 175.00 per night
  • Rollaway bed fee: MXN 200 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Chan-Kah
  • Chan-Kah Resort
  • Chan-Kah Resort Village
  • Chan-Kah Resort Village Palenque
  • Chan-Kah Village
  • Chan-Kah Village Palenque
  • Chan Kah Hotel Palenque
  • Chan Kah Hotel Village
  • Chan-Kah Resort Village Hotel Palenque

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.


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