Overview of Hotel Mallorca

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Guest reviews

3.6/5 Good
69 reviews
Guests rated this property 4.1/5 for cleanliness.


  • Pool
  • Free WiFi
  • Free Parking
  • Air Conditioning



Popular LocationEl Panchán10 min walk
AirportPalenque, Chiapas (PQM-Palenque Intl.)2 min drive
Popular LocationMuseo Del Textil5 min drive
Popular LocationAluxes Eco Park7 min drive

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  • Double Room

    Room amenities

    • 258 sq ft
    • Sleeps 2
    • 2 Double Beds
    More details
  • Triple Room, 2 Double Beds

    Room amenities

    • 258 sq ft
    • Sleeps 4
    • 2 Double Beds
    More details
  • Double Room Standard

    Room amenities

    • Sleeps 2
    • 2 Full Bed(s)
    More details

About this area


Located in Palenque, Hotel Mallorca is connected to a shopping center. Travelers eager for a bit of culture can stop by Museo de Sitio Palenque, while those wishing to experience the area's natural beauty can explore Palenque National Park and Aluxes Eco Park.

Visit our Palenque travel guide
Popular Location

What's nearby

  • El Panchán - 10 min walk
  • Museo Del Textil - 5 min drive
  • Aluxes Eco Park - 7 min drive
  • Misol-Ha Waterfalls - 12 min drive
  • Museo de Sitio Palenque - 12 min drive

Getting around

  • Villahermosa, Tabasco (VSA-Carlos Rovirosa Perez Intl.) - 106 min drive

About this property

Hotel Mallorca

Hotel connected to a shopping center in Palenque with free parking
A restaurant, an outdoor pool, and a coffee shop/café are available at this hotel. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include a children's pool, concierge services, and laundry facilities. All 32 rooms offer free WiFi, premium bedding, and LED TVs with cable channels. Guests will also find first-run movies, free newspapers, and free long-distance calls.
Hotel Mallorca offers 32 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Beds feature premium bedding. 32-inch LED televisions come with premium cable channels and first-run movies. Bathrooms include showers.
This Palenque hotel provides complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Renovation of all guestrooms was completed in February 2018.
An outdoor pool and a children's pool are on site.

Property amenities


Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking
Limited parking spaces

Food and drink

Buffet breakfast available for a fee weekends 7 AM–10 AM: MXN 110 for adults and MXN 65 for children
1 restaurant and 1 coffee shop/café
Free daily reception

Things to do

Children's pool
Outdoor pool

Family friendly

Children's pool
Grocery/convenience store
Laundry facilities
Outdoor pool


Free newspapers in lobby
Front-desk safe
Grocery/convenience store
No elevators

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Free grocery shopping service
Laundry facilities
Luggage storage
Tour/ticket assistance
Turndown service

Languages spoken



Pool sun loungers


If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Wheelchair-accessible parking
Wheelchair-accessible path of travel


Designated smoking areas (fines apply)

Room amenities


Air conditioning
Blackout drapes/curtains
Premium bedding




32-inch LED TV
Cable channels
First-run movies
Premium channels

Food and drink

Free bottled water


Access via exterior corridors
Free local calls
Free long-distance calls
Free newspapers
Turndown service



Check-in from 3 PM - 1 AM
Early check-in subject to availability
Late check-in subject to availability
Express check-in
Minimum check-in age - 18


Check-out before 1 PM
Late check-out subject to availability
Express check-out


Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Diners Club
JCB International

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 110 for adults and MXN 65 for children (approximately)
  • Late check-out fee: MXN 70.00 (subject to availability)
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

Pool access available from 10 AM to 9 PM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served or permitted at this property

Property is also known as

Hotel Mallorca Palenque
Mallorca Palenque
Hotel Mallorca Hotel
Hotel Mallorca Palenque
Hotel Mallorca Hotel Palenque

Frequently asked questions

Does Hotel Mallorca have a pool?
Yes, this property has an outdoor pool and a children's pool. Pool access is from 10 AM–9 PM.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self parking is free at this property.
What time is check-in at this hotel?
Check-in is from 3 PM–1 AM. Late check-in is available during limited hours.
What time is check-out at this hotel?
Check-out is at 1 PM. Late check-out is available for MXN 70.00 (subject to availability).
Where is Hotel Mallorca located?
Situated near the airport, this hotel is 2.2 mi (3.6 km) from Aluxes Eco Park and within 6 mi (10 km) of Palenque National Park and Museo de Sitio Palenque. Misol-Ha Waterfalls and Palenque Archaeological Zone are also within 6 mi (10 km).

Guest reviews

5 - Excellent
4 - Good
3 - Okay
2 - Mediocre
1 - Poor
Service and Staff
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was ok. Staff was good. Good food at the restaurant . No cmplaints

Stayed 2 nights in Apr 2019


  • Liked: Cleanliness, property conditions & facilities

Low end 3 star

As of 02/2018, there is no hot water, and the restaurant is closed. The Cafe Colibri, four blocks away by the ADO station, opens at 7.

Stayed 2 nights in Feb 2018


  • Liked: Room comfort
  • Disliked: Staff & service, property conditions & facilities

A good spot to stop for one night to go to the ruins

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to bus station and to big grocery store

Nice large room, big shower, good value. Helpful staff

4/5 Good

  • Liked: Cleanliness, property conditions & facilities, room comfort

clean, comfortable, well-maintained

The hotel is clean, modern, comfortable. There are lots of geckos on the walls outside. We even had one in our room one night. There's a large modern supermarket in the adjacent lot where you can buy practically anything, so that's convenient. The hotel is off the main highway yet the sound of traffic isn't so bad. You can easily drive to sightseeing destinations nearby, or take a bus as there is a station within walking distance down the road.