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Overview of Plaza Palenque Hotel & Convention Center

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Outdoor pool
Outdoor pool
Outdoor pool
Free WiFi

4.1/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Spa
  • Restaurant
  • Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays

Explore the area

    AirportPalenque, Chiapas (PQM-Palenque Intl.)2 min drive
    Popular LocationAluxes Eco Park8 min drive
    Popular LocationMisol-Ha Waterfalls13 min drive
    Popular LocationMuseo de Sitio Palenque15 min drive
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  • Standard Room, 1 King Bed

    Room amenities

    • 218 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsStandard Room, 1 King Bed
  • Standard Double Room, 2 Double Beds (2 double beds)

    Room amenities

    • 215 sq ft
    • Sleeps 4
    • 2 Double Beds
    More detailsStandard Double Room, 2 Double Beds (2 double beds)

About this area

Palenque

Located in Palenque, Plaza Palenque Hotel & Convention Center is near the airport and in a national park. Palenque Archaeological Zone is a local landmark, and the area's natural beauty can be seen at Palenque National Park and Aluxes Eco Park.
Visit our Palenque travel guide
Popular Location

What's nearby

  • Aluxes Eco Park - 8 min drive
  • Palenque National Park - 11 min drive
  • Misol-Ha Waterfalls - 13 min drive
  • Palenque Archaeological Zone - 15 min drive
  • Museo de Sitio Palenque - 15 min drive

Getting around

  • AirportVillahermosa, Tabasco (VSA-Carlos Rovirosa Perez Intl.) - 106 min drive

Restaurants

  • La Palapa — 1 min walk
  • Latte cafeteria — 8 min walk
  • Cafe Colibri — 10 min walk
  • Pizzas Expres — 10 min walk
  • La Vita é Bella — 11 min walk

About this property

Plaza Palenque Hotel & Convention Center

3-star hotel with restaurant and outdoor pool
This smoke-free hotel features a restaurant, an outdoor pool, and a poolside bar. Free WiFi in public areas and free self parking are also provided. Additionally, spa services, a business center, and concierge services are onsite. All 98 rooms offer free WiFi, room service, and flat-screen TVs.
Plaza Palenque Hotel & Convention Center offers 98 accommodations. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers. This Palenque hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and sports massages.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)

Food and drink

  • English breakfast available for a fee daily 7:00 AM–11:00 AM: MXN 165 for adults and MXN 100 for children
  • 1 restaurant
  • 1 poolside bar
  • Room service available

Things to do

  • Outdoor pool
  • Spa services

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Banquet hall
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Massage - deep-tissue
  • Massage - sports

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer (on request)
  • Shower

Entertainment

  • Flat-screen TV

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for English breakfast: MXN 165 for adults and MXN 100 for children (approximately)
  • Airport shuttle fee: MXN 150 per room (one-way)
  • Airport shuttle fee per child: MXN 150 (one-way), (from 3 to 18 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Plaza Palenque Inn
Plaza Palenque
Plaza Palenque Hotel
Plaza Palenque Hotel & Convention Center Hotel
Plaza Palenque Hotel & Convention Center Palenque
Plaza Palenque Hotel & Convention Center Hotel Palenque

Frequently asked questions

Can I cancel my reservation for free at Plaza Palenque Hotel & Convention Center and receive a full refund?
Yes, Plaza Palenque Hotel & Convention Center offers free cancellation on select room rates, because flexibility matters! Please refer to Plaza Palenque Hotel & Convention Center cancellation policy on our site for more details about any exclusions or requirements.
Does Plaza Palenque Hotel & Convention Center have a pool?
Yes, this property has an outdoor pool.
Is Plaza Palenque Hotel & Convention Center pet-friendly?
No, pets are not allowed at this property.
How much is parking at Plaza Palenque Hotel & Convention Center ?
Self parking is free at this property.
What time is check-in at Plaza Palenque Hotel & Convention Center ?
Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.
What time is check-out at Plaza Palenque Hotel & Convention Center ?
Check-out is at noon.
Does Plaza Palenque Hotel & Convention Center provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of MXN 150 per room, one-way, applies.
Where is Plaza Palenque Hotel & Convention Center located?
Situated near the airport, this hotel is 2.4 mi (3.9 km) from Aluxes Eco Park and within 6 mi (10 km) of Palenque National Park and Palenque Archaeological Zone. Museo de Sitio Palenque and Misol-Ha Waterfalls are also within 6 mi (10 km).
4.1
Very Good
5 - Excellent
44
4 - Good
42
3 - Okay
18
2 - Poor
4
1 - Terrible
1

4.4/5

Cleanliness

4.2/5

Staff & service

4.7/5

Amenities

4.0/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities
The staff a very friendly.and the roo.s are clean. About 1.5 miles from the bus station.
Stayed 2 nights in Apr 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet location and close to center town. Nice pool and restaurant in a court yard setting.
Stayed 1 night in Mar 2019

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located. Nice pool. Great food at the restaurant with very attentive servers.
Stayed 2 nights in Jan 2019

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception and restaurant staff very friendly. Its a 10/15 minute walk into the centre of Palenque but its a straight well lit road. WiFi not good in room 101 but step outside the door to the pool and perfect and its more fun watching football (soccer) by the pool rather than in your room. i slept well and enjoyed my visit to Palenque and would stay at this hotel again.
Stayed 2 nights in Jan 2019

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