Worst stay in Italy
Posted Sep 29, 2016
Ignored at check in, no WiFi in room and despite 2 requests to fix problem no action taken, rude staff (especially older balding guy - the manager???), forgot room clean on second day, dirty floor in room.. I could go on.. They only care about guests 60+ who are in the new wing, we were sent to what looked like the maids quarters - don't break your neck on the broken steps on each floor.. The only poor hotel experience we had on Italy and we stayed in 7 others!!