Ratings based on 136 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from Switzerland
Nice Hotel, Centrally LocatedPosted Apr 26, 2015
Pros: Location; buffet breakfast; room was comfortable.
Cons: Staff willingness to assist (again, just one or two; majority of interactions were wonderful!).
Location: Walkable to all major historical sites, including Teatro Massimo, Pretoria Fountain, Cathedral of Palermo, Norman Castle. Shopping/restaurants close.
I was traveling with a small group to Palermo and found this hotel to be perfect for our needs. The hotel itself is very centrally located, close to some of the historical sites worth visiting, but also shopping, restaurants, and very close to an airport bus drop-off/pick-up. The hotel lobby is very lovely and our rooms were comfortable. The breakfast buffet was also excellent, with quite a lot of selections (we only wished cannolis were available everyday!). The staff were mostly very helpful; a few interactions we had could have gone a little better (not bad or rude, just didn't seem in too much of a rush to help or answer questions). Overall, very nice stay and I would return!
by Liane from Wisconsin
Passing through PalermoPosted Feb 25, 2015 on Hotels
We did find our room nice, though the scent each day was a little overpowering. Location was good for sightseeing, and the breakfasts were delicious. Room to sit and talk was very nice, but events went very late into the night and noise was a factor one evening.
by A verified traveler
A WinnerPosted Jan 6, 2015 on Hotels
Hotels on Sicily are not traditionally very good but this one was nice. The people at the desk were the best and the room was comfortable/
by Rose from Charlottesville va
Second RatePosted Dec 29, 2014 on Hotels
Pretty shabby and second rate. I understand that hotels on Sicily are not great anyway but there have to be better ones than this. Would certainly not recommend it.
by A verified traveler
Posted Oct 30, 2014 on Hotels
by Carol from San Antonio, Texas
Great hotel, but where's the soap?Posted Oct 7, 2014 on Hotels
Great hotel, with a great price on hotels.com. Close to the airport bus at Politeama Square, and Linea Rossa bus line to/from train station. Terrific breakfast, safe neighborhood. TV was a little hard to figure out, but it had satellite channels in many languages. The only odd thing was when they removed the bar of soap on my 2nd night and replaced it with a wall-mounted liquid soap... and installed the liquid soap by the sink, so there was no soap in the shower. Otherwise, it was great.
for Couplesby A verified traveler from Dublin
Hotel is in the city centre.Posted Aug 27, 2014
Pros: Location. Staff.
Staff very helpful and polite. Room very clean and comfort.
by Michael from Belfast
Good base to explorePosted Aug 4, 2014 on Hotels
Super time here and great breakfast but...bar closed at 11pm. No bottle opener/cork screw in my room. Had to get night porter to open a few beers for me during the world cup!
by Judy from Redwood City,CA
Posted Jul 30, 2014 on Hotels
This hotel was perfect. From the location to the service to my stay. I can't wait to come back. I would recommend you to stay. Not far from great restaurants, downtown, and much more.
by Connie S. from Santa Barbara, CA
Best location in central PalermoPosted Jul 21, 2014 on Hotels
Great hotel in heart of the city. Rooms were wonderful, clean, comfortable and spacious. Personnel were outstanding, the manager Girolamo Liga attended to our every need, giving us special attention and giving us advice on every question we had. Food was very good also. Would recommend this property to anyone going to Palermo. Bravo Best Western