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Reviews of Hotel Baia Del Capitano

4 out of 5
Hotel Baia Del Capitano
Località Mazzaforno, Cefalù, PA

Reviews

8.2

Very Good

Rating 10 - Excellent. 74 out of 216 reviews" "
Rating 8 - Good. 91 out of 216 reviews" "
Rating 6 - Okay. 33 out of 216 reviews" "
Rating 4 - Poor. 14 out of 216 reviews" "
Rating 2 - Terrible. 4 out of 216 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Deirdre

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Clean!! Staff was lovely. David at reception was very friendly, helpful and knowledgeable.
Stayed 1 night in Sep 2023

10/10 Excellent

Diane, East Hanover

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was very friendly, and extremely helpful. So far the best time of our trip.
Stayed 3 nights in Sep 2023

6/10 Okay

Gholam Reza

Liked: Cleanliness, staff & service
The cleaning people didn’t do a good job one day there was no tea the next day no sugar.
Stayed 5 nights in Jul 2023

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Looks Lovely but Very Disappointing
Rooftop room was lovely (compared to the rest) and hotel was clean. Shower was lovely and view from balcony great. Service was poor. Awful even. Hotel completley out the way of a shop, bar, resturant (miles away)....you need a car. Beach?? What beach?? Tried asking reception after walking round looking for it only to find out it's all private roads ....... Reception couldn't tell us. They just didn't care. So didn't see the beach. Breakfast was lovely but a little manic with everyone scrambling around. Pool is not what it looks like on website. Just a small square surrounded by brick wall. Tennis court was good. Parking was spot on. Would I go back?? No! If it had things around it and better service then yes.
Stayed 1 night in May 2023

10/10 Excellent

JOSEPH, Montrose

Stayed 2 nights in Oct 2022

8/10 Good

eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Manuela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and convenient location
We stayed for 4 nights. The rooms were very clean and had a balcony. Breakfast was ample with several good choices. The beach close to the hotel is rocky and not nice for swimming. We had a nice dinner as well. The location is perfect for visiting Monreale or Cefalu. We went several times to the beautiful sandy beach of Cefalu which had plenty of parking options. It’s also a cute city with really good restaurants
Stayed 4 nights in Sep 2019

6/10 Okay

Angelina

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel & property about 5 km and not too far from town. Excellent staff/customer service and food was fantastic! It is location a short ride to the beach which is a private and quiet little enclave. The only thing we really didn’t like was that the beds were rock hard and very uncomfortable which did not allow for a good nights sleep but besides that, it was a nice little stay which also included live music on the patio adjacent the pool area. The staff in the restaurant were lots of fun and provided great customer service! Thank you
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Baia Del Capitano is a very well run Hotel 2-3 mile from Cefalu. The room was spacious and the beds were large (Both myself and my wife are 6ft). The hotel runs a number of shuttle busses throughout the day to Cefalu for the Hotel guests. The Beach near the Hotel sits in a rocky bay approx 300m wide with ample swimming and snorkelling opportunities to see a large number of fish. The hotel has its own private area offering sun loungers and parasols on the sandy beach, at no further cost. The beach restaurant is well run and offers a good range of food and drink. The beach is approx 500m from the hotel, but the hotel offers a tut tut service to the beach which is fun. The food and drink offered at the hotel is of a very high standard.
Stayed 10 nights in Aug 2019

2/10 Terrible

Edward

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Jun 2019

10/10 Excellent

JasperTitone

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Views excellent, rooms very good, staff very accomodating
Stayed 2 nights in May 2019

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent accommodation in quiet location. Very convenient for visiting Cefalu with free shuttle bus.
Stayed 1 night in Oct 2018

6/10 Okay

M., Oxfordshire

Hotel looked better on website!!
Pool v small and almost walled in. Not enough deck chairs. Hotel noisy, you could hear people above you when they walked around. Staff friendly. The room was ok but all a bit worn and tired. It’s about 10 min walk to the beach. Breakfast ok but a bit of a shambles with lots of people scrabbling for food at buffet. We had one evening meal which was way below average. I had 3 vegetable skewers, vegetables barely cooked and tasteless: a bad deal at 18 euros! And you’d need a car, the hotel is quite cut off from any bars or restaurants. All in all a little disappointing!
Stayed 3 nights in Sep 2018

8/10 Good

Rosanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very comfortable hotel about a 7-10 minute drive from Cefalu. The beach is a 5 minute walk from the hotel. The breakfast was great. We didn’t eat dinner at the hotel, but the menu looked good, and the restaurant looked lively. The WiFi was a bit spotty in our room, but was better in the common areas.
Stayed 2 nights in Sep 2018

10/10 Excellent

Kurt

An easy and friendly environment. Just far enough out of cefalu.
Stayed 3 nights in Aug 2018

2/10 Terrible

Verified traveler

Stayed 1 night in Aug 2018

10/10 Excellent

mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place
Loved it all 🙏😍
Stayed 2 nights in Aug 2018

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice resort property but a little out of the way
The Hotel Baia del Capitano was a nice resort style property outside of Cefalu. The staff was very friendly and very nice. The other guests were largely German tourists. The location was a bit away from Cefalu. There was a complimentary shuttle at scheduled times but returning outside the scheduled time was a 15 Euro cab ride back. There was not a lot around the property except private homes. The 'sand' beach was about a kilometer away and the beach chair set up was nice but tight. The sand gave way to rocks just under the water. The pool was nice and well kept and the barstaff at the pool was pleasant and friendly. The breakfast was fine and the breakfast staff was pleasant and efficient. If your idea of vacation is drinking by the pool or laying by the beach it is a pleasant property. If you want to explore Cefalu more you might try a hotel in town.
Stayed 1 night in Jun 2018

8/10 Good

Dr.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

4/10 Poor

Susan , cotswolds uk

Disliked: Property conditions & facilities, room comfort
Tired resort hotel
The title explains all! Very disappointed, public areas were fine but our room was a dark box and bed not at all confortable. The pool area was adequate but yet again there was music playing so loud you couldn't read. The hotels only redeeming feature was its restaurant where the food was excellent if expensive.
Stayed 2 nights in Sep 2017

8/10 Good

Peter

Liked: Cleanliness, staff & service
Go for the rooftop room
Room was very small and looked more like a cabin. Luckily we had room 301 with an enormous rooftop terrace with good shade almost to ourselves
Stayed 2 nights in Aug 2017

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
The rooms are in need of an refurbishment
Pros: -The pool and reception areas of the hotel are lovely. -The free transfer between the town and hotel is a nice touch as the hotel is about 15 mins drive from the station. -Very friendly staff -A good spread at breakfast Cons: -The basic room was purely unacceptable. It was dirty, dark and stank of sewage. We had to complain several times to get a different room. -The restaurant is very expensive and there aren't many restaurant choices around the hotel. -Unexpected/ too high charges- we requested a small birthday cake for two. Although, this had been given gratis at other hotels, we wouldn't have minded paying. However, we were told that they would be happy to, without mention of a price. When the cake arrived, it was huge. The staff expected some of the cake and they ended taking most of it, even though we offered only a little. We were then charged 20 euros at check out. Although not a huge amount, it would have been nice to know when requesting the cake and we didn't even get to eat/take most of it with us as the staff ate it. -The wifi kept cutting out. Overall, it's a nice hotel but definitely on the lower end of 4 star.
Stayed 2 nights in Jun 2017

8/10 Good

Lou, Berkshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, plenty of parking, nice pool. Stunning location.

8/10 Good

Trevor, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel has all you need for an enjoyable stay.
Good hotel not too big. Great food. Beach and pool options.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice hotel for the price. The room was small but comfortable. Breakfast and the grounds were excellent.

10/10 Excellent

Dan, Brussels

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Standard very convenient hotel
Great value for money. Standard convenient hotel rooms. Good breakfast. Very friendly staff.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Breakfast!
Great hotel, only stayed one night and wish we had had longer here. Lovely food, characterful room and really appreciated the shaded parking in the unusually hot late September weather. Bit of a strange drive down to the hotel but its definately worth it.

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities
Nice hotel a little out of the way
A nice hotel but situated about 5km out of Cefalù and it's all main roads so you have to drive. The hotel has all the normal amenities and has a big car park for those requiring parking. Breakfast was brilliant but dinner less so, I'd advise going in to Cefalù for the evening. All in all a good base as long as you have a car.

10/10 Excellent

Bob, Broomall, PA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little difficult to find especially coming directly off a 9 hour plane ride. But definitely worth finding. Front desk staff was extremely helpful with directions and making our stay comfortable. Room was very clean, enjoyed sitting by the pool and dinner under the olive trees was special.

8/10 Good

Pgmark, Leeds

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
I'm going to start with 3 small things that are not really moans but I think people should be aware of. 1) My 6ft frame found it hard to fit in my shower but I managed. 2) at breakfast it took an overly long time to get coffee as it was from a single machine. 3) The pool was just a little too small that you felt bad going in if kids were playing as it would disturb them and you could see parents felt anxious their kids may be in adults way. Other than these tiny things I loved this hotel. The rooms were clean and the bed comfortable. The staff were fantastic and incredibly helpful. The parking was ample. The fact they offered a shuttle service to the beach (even though it was a short walk) as well as an area with sun loungers for the hotel guests was wonderful. The beach itself was beautiful; really sandy where the tide never fully comes in so you can spend as long as you need there and a long low shelf in the sea so crystal clear, warm water that families can feel very safe in. If you have a car there is a supermarket not far in the other direction from Cefalu too. Very highly recommended.

8/10 Good

KM, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
The greeting at reception was very friendly and helpful. The room was comfortable with a balcony overlooking the pool and some sea view. Access to the beach was well explained as it requires a five minute walk. The hotel provides access to lounge chairs and umbreallas on the beach. The buffet breakfast was reasonably good. Dinner was set up in a small grove of olive trees - a beautiful candlelit setting with live music/entertainment. Parking was very good.

6/10 Okay

Mario, New York

Enjoy the food and Beach
If you have a car to drive into town. Then this hotel is fine. The rooms are a little aged and can use an update. The food anywhere in Sicily is GREAT!!!! T

8/10 Good

Nik, London

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel with friendly staff
The good: Very clean air conditioned room Lovely, clean pool Beach within walking distance with loungers and sun umbrellas Friendly, helpful staff Good choice of options at breakfast (fruit, eggs, toast, pastries, yoghurt, cereal, even cake) Good food at dinner in lovely al fresco setting The slightly less good: Small shower (but very powerful and water is hot) 15 minute drive to central Cefalu - fine if you have a car, but don't rely on the buses - they usually come, but not on time. Pool is small, not good for lengths, but there is always the sea Overall, I really enjoyed my stay and would visit again (though I would rent a car to see more of the island and get to Cefalu / Palermo more easily).

2/10 Terrible

Jim P., New York City

Liked: Cleanliness
Disliked: Room comfort
Not what it's cracked up to be
The shower was so small I had a hard time getting into it. Drop the soap? Get out of the shower and get it. Ridiculous. I couldn't turn around. Internet only in the lobby, not the room. Major inconvenience. The beach is 1/2 Km away, down a very steep hill, and they make you pay for a beach towel. Only one socket in the room, so I had to decide...lights on or recharge my iphone. The place is so out of they way, the GPS was confused. It is way overpriced.

8/10 Good

Alison, Cambridge, UK

Liked: Staff & service, property conditions & facilities
Idyllic retreat
This hotel is some distance from the town on a beautiful headland. It's a bit of a walk down to the beach, which has deckchairs provided. There are a variety of outdoor places round the hotel to enjoy; gardens front and back, a restaurant in an olive grove, a very nice pool with bar adjacent and a roof terrace with stunning views across the bay. We stayed in rooms a short distance from the main building, having slightly the feel of holiday cabins, though quite well equipped. Lighting was poor and air conditioning draughty. Staff were helpful. The bus into town was infrequent, and for those with luggage, taxis to and from the station were necessary.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Capitano
Brilliant breakfast Lovely restaurant in olive tree garden Friendly staff Roof top sea view excellent

8/10 Good

Aspen, Sicilu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place for a weekend getaway
We only stayed one night at this hotel. It was clean and comforyanle with surprisingly good service. The pool was still too cold to swim and the beach is very rocky. I think they import sand. The hotel is west of Cefalu but it was very quiet at night.

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Many better to choose from
Location is poor if you are wanting to be within the quaint town of Cefalu Breakfast was good Rooms very basic Wouldn't choose again

8/10 Good

JoshB76, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great getaway
Really liked the hotel and surrounding area. Chilled out suburb of Cefalu, too far to walk into town centre. Nice swimming pool and tennis court. Food was decent, and breakfast croissants especially delicious.

8/10 Good

Graham Barnes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Secluded so needs a car.Quiet ,comfortable and friendly.

10/10 Excellent

Colm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel
My partner & I, travelling with our 16 month old son, stayed for 2 nights. The room we had was very big, comfortable bed, Jacuzzi bath and balcony overlooking the pool. Plenty of parking, playground for kids, the pool was good and if it gets too hot you could have your beer under the olive trees behind the pool. Really pretty & high spec hotel. Good food in the restaurant and the breakfast was the best of all the hotels we stayed in during this trip. The staff were very friendly and made such a fuss over our son. We felt very special during our stay. We would defiantly return. Regarding price, we couldn't believe how much we got from our stay with a price that was no more expensive than any other hotel on this trip; especially when the other hotels were of a lower star rating. On star ratings, I am always skeptical of star ratings in Italy. We stayed in 3 stars on this trip that would barely meet 2 star in Ireland. This hotel offering was 4 star plus in my view. The only down side is the location. You are well outside the town of Cefalu and will need a car. That wasn’t a problem for us. It was also a little difficult to find. The sat nav couldn’t find it but it was well sign posted when we found the general location.

4/10 Poor

Middle aged, London, UK

Disliked: Staff & service
Lost (up the creek) without a car (paddle)
Reception staff were very friendly but the hotel has quite a few problems - the telephone in my room was out of order and took 2 days to fix; staff were unaware that the (essential) bus service into town had relocated its stop - making me miss connections; breakfast lunch and dinner were definitely quite poor. This is potentially a good hotel if and when they tighten up their act which at least out of season is currently below par.

4/10 Poor

Jim, Tucson,AZ

Liked: Cleanliness
Disliked: Room comfort
Hotel Baia del Capitano--KAPUT
There were four things that made our five day stay at this hotel unsatisfactory: 1. The bathroom was too small. Literally if I sat on the toilet my feet were in the shower. The shower was approximately 18" by 18", way too small for someone 6' tall. 2. The air conditioning was not working. To avoid heat prostration you had to open the balcony door, but that let in the mosquitos which then feasted on your exposed skin. 3. The dinner menu did not have any prices listed. 4. The address can not be located by a GPS. They need to give location by longitude and latitude if the hotel does not have a specific street address.

8/10 Good

Silver, Norway

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel near Cefalu
Positive: swimming pool and very nice gardens and surroundings. But we lacked a balcony and a better view from our room.

10/10 Excellent

David, Sicily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Hard to find at first, but once added to GPS no more problems.
The hotel was great. The private beach turned out to be a roped off area on a public beach. The beach had a lot of rocks so I would recommend water shoes. The hotel had an outstanding lunch and breakfast on site. We did not try dinner, but I would bet it is top quality as well. We will return to this hotel the next time we go to Cefalu. The staff was very professional at all times. It was well worth the money.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities