4/10 Poor
Richard
Traveled with partner
Apr 7, 2024
Disliked: Staff & service, property conditions & facilities
Good - Can’t fault the location of this place right in the heart of the historic centre (but be aware rooms at the front are therefore quite noisy late into the night). Our room was huge. Great views from the roof terrace.
Not so good - Whole place is a bit shabby. Breakfast buffet is a bit cheap and staff not quick to restock. There were two fire alarms during our two night stay. The one in the afternoon was just a fault but staff were not very communicative about what was going on. The one at 5.30am was cause by someone letting off a fire extinguisher in their room, and while that’s not the staff’s fault they dealt with it very poorly. I’m not confident they would know what to do if there really was a fire.