Ratings based on 70 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
81% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by Not Provided from Copenhagen

Good, inexpensive in the centre of Palermo

Posted May 16, 2016 on Hotels
Inexpensive hotel in centro sterico, near many sights and the bus and railway stations
Comment from Hotel Management
Jun 22, 2016 by Germana, Hotel Management
Dear customer Thank you for letting us his experience, for us it is very important to know all that is good or bad in your stay with us. We hope to have you back our guest. Thank you and good day
4 out of 5
by Jean-Noel from Avening

A great hotel for an affordable price

Posted Apr 5, 2016 on Hotels
The hotel is about 5 minutes (walking) from the station. It is in an old palace which has seen better days but retains a certain charm. The reception and rooms are on the second floor but it’s a long way climbing up the stairs. You need to be fit and able bodied. The room we had was fairly large with a king size bed with a firm mattress. There is a big wardrobe, a chest of drawers, 2 chairs and a tv. The bathroom is OK with shower, wc, bidet, sink, mirror and hair dryer. It could do with some refurbishment. Both bedroom and bathroom are clean. From the bedroom window overlooking via Maqueda, you have some good views. The situation of the hotel is ideal as you can access many of the sites (churches, museums…etc….) on foot. Breakfast is a buffet with limited choice but it’s OK. The reception is open 24h a day. The staff, in particular Antonio, are very friendly and helpful.
Comment from Hotel Management
Jun 22, 2016 by Germana, Hotel Management
Dear customer Thank you for letting us a commentary, know your experience is a way to improve. We are happy you enjoyed our style and our welcome, we'll know for Antonio of your compliments. Thanks again
4 out of 5
by Antonella from Verbania


Posted Apr 2, 2016 on Hotels
Otto giorni full immersion nelle bellezze e particolarità di Palermo grazie alla perfetta ubicazione di questo Hotel. Rapporto qualità prezzo eccezionale e servizio molto cordiale e professionale! La nostra camera un po' disturbata perchè vicino alla reception ma nel complesso hotel molto silenzioso su via Maqueda, forse la più bella via di Palermo.Se dovessi tornare a Palermo andrei sicuramente di nuovo all'hotel Alessandra, ci siamo trovati come in famiglia. Ah, dall'aereoporto consiglio il taxi condiviso che con 7 euro vi lascia a pochi passi dall'hotel! Antonella
Comment from Hotel Management
Jun 22, 2016 by Germana, Hotel Management
Gent.le Sig.ra Antonella la ringraziamo per aver lasciato un commento, siamo felici che si sia trovata bene e che abbia apprezzato la nostra città in tutta la sua bellezza! Saremo lieti di riaverla nostra ospite. Mille grazie
3 out of 5
by A verified traveler


Posted Feb 15, 2016 on Hotels
Chambre et salle de bains un peu vieillottes mais hôtel correct dans l'ensemble. Bonne situation pour les visites. Rues calmes durant notre séjour en février.
Comment from Hotel Management
Jun 28, 2016 by Germana, Hotel Management
Cher client, merci pour nous faire savoir votre expérience dans notre hôtel, nous sommes heureux que vous avez apprécié nos services. Nous espérons vous revoir notre invité. merci
3 out of 5
by Maria Dolores from Ibiza-España


Posted Jan 10, 2016 on Hotels
Hotel muy céntrico y personal amable y servicial, pero las escaleras son matadoras.
Comment from Hotel Management
Jun 28, 2016 by Germana, Hotel Management
Estimado cliente Gracias por haber revisado, que conocemos bien el problema del hecho de escaleras estamos instalando un 'ascensor. Esperamos tener que volver a nuestros huéspedes. gracias
3 out of 5
by claude

This traveler left a rating score only Posted Nov 28, 2015 on Hotels
3 out of 5
by A verified traveler from mestre

in una zona non troppo confortevole

Posted Nov 11, 2015
Pros: L'arredamento barocco si inseriva perfettamente nello stile del palazzo
Cons: La sistemazione e pulizia delle scale che portavano al secondo piano entrata albergo.
Location: l'albergo è vicinissimo alla Chiesa della Martorana, alla fontana della Vergogna.e all'incrocio 4 Canti che porta verso tutte le attrazioni
Considerando la zona non troppo pulita e con stradine attestanti diciamo "equivoche". ero sempre in allerta, peccato che l'albergo è vicinissimo alla Chiesa della Martorana e alla fontana della Vergogna. Ma non mi sentivo sicura
4 out of 5
by A verified traveler from England

Amazing value for money hotel.

Posted Oct 5, 2015
Pros: Location, staff, decor
Location: Four Corners (Quatro Canti, botanical garden, cathedral, opera house Best restaurant: Ferro di Cavallo on Via Venezia - great food & prices
Yes, the hotel is on a second floor with no lift and I can understand this can be a problem for some people. We had very little luggage so climbing all the way up did not worry as at all. However, the location is spot on, right in the heart of Palermo, five minutes walk to Quatro Canti (Four Corners). One can easily walk everywhere and enjoy some great restaurants nearby and all the main attractions of the city. The staff was wonderful; they could not do enough for us. The hotel is very pleasing inside and does not have a feel of a cheap hotel, however, the rooms vary and some are not very nice (room 11), but some are beautiful. It depends how long you are planning on staying, if more than one night, I would recommend asking for/or selecting a better room and paying a bit more (the prices are cheap anyway). Breakfast is very basic but acceptable. The atmosphere at the hotel is very relaxed and extremely friendly. I would definitely stay here again. For a cheap hotel, this one is great!
5 out of 5
by A verified traveler

Incredibly good central location.

Posted Oct 1, 2015
Pros: Comfy. Also wide options to choose for breakfast.
Cons: Nothing. All good.
Location: Five minutes walk from the duomo.
Wonderfully atmospheric hotel and interesting city. Thoroughly recommended.
4 out of 5
by A verified traveler

Hotel caratteristico a due passi dal centro

Posted Sep 23, 2015
Tutto bene.....peccato x le scale....no ascensore.....personale molto cordiale e disponibile.