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Overview of Hotel Palazzo Sitano

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Frette Italian sheets, premium bedding, down comforters, minibar
Frette Italian sheets, premium bedding, down comforters, minibar
Frette Italian sheets, premium bedding, down comforters, minibar
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Hotel Palazzo Sitano

4 out of 5

4.0/5 Very Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Spa
  • Restaurant
  • Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationPiazza Marina2 min walk
    Popular LocationVucciria Market2 min walk
    Popular LocationOratorio del Rosario di San Domenico5 min walk
    AirportPalermo (PMO-Punta Raisi)25 min drive

Choose dates to view prices

  • Comfort Double or Twin Room, Non Smoking

    4.5/5 guest room rating

    Room amenities

    • 215 sq ft
    • Sleeps 2
    • 1 Double Bed OR 2 Twin Beds
    More details
  • Basic Single Room, Accessible

    3.9/5 guest room rating

    Room amenities

    • 215 sq ft
    • Sleeps 1
    • 1 Double Bed
    More details
  • Deluxe Double Room, City View - Package "Santa Rosalia Procession"

    Room amenities

    • 269 sq ft
    • City view
    • Sleeps 2
    • 1 Twin Bed
    More details
  • Superior Double or Twin Room

    4.2/5 guest room rating

    Room amenities

    • 269 sq ft
    • Sleeps 2
    • 1 Double Bed OR 2 Twin Beds
    More details
  • Suite

    4.2/5 guest room rating

    Room amenities

    • 484 sq ft
    • City view
    • Sleeps 4
    • 1 Double Bed
    More details
  • Junior Suite

    4.4/5 guest room rating

    Room amenities

    • 376 sq ft
    • City view
    • Sleeps 4
    • 1 Double Bed OR 2 Twin Beds
    More details

About this area

Palermo

Located in Palermo's Kalsa neighborhood, Hotel Palazzo Sitano is in the city center and near the boardwalk. Teatro Massimo and Palermo Cathedral are notable landmarks, and travelers looking to shop may want to visit Via Roma and Ballaro Market. Palermo Botanical Garden and Mondello Minigolf are also worth visiting. Guests appreciate the hotel's central location.
Popular Location

What's nearby

  • Piazza Marina - 2 min walk
  • Vucciria Market - 2 min walk
  • Via Roma - 4 min walk
  • Church of Santa Maria degli Angeli - 5 min walk
  • Oratorio del Rosario di San Domenico - 5 min walk

Getting around

  • Giachery Station - 3 min drive
  • Palermo Central Station - 12 min walk
  • Punta Raisi Airport (PMO) - 25 min drive

Restaurants

  • Al Covo dei Beati Paoli — 4 min walk
  • Le pergamene — 4 min walk
  • Vecchia Trattoria da Toto — 4 min walk
  • Osteria Ballaro — 4 min walk
  • Il Maestro del Brodo — 4 min walk
View in a map

About this property

Hotel Palazzo Sitano

Romantic Palermo hotel in Kalsa, walk to Palermo Harbour
This hotel features a full-service spa, a restaurant, and a bar/lounge. WiFi in public areas is free. Additionally, a coffee shop/café, a snack bar/deli, and a sauna are onsite. All 86 soundproofed rooms feature free WiFi and sofa beds. Guests can enjoy deep soaking tubs, and other standard amenities include balconies, minibars, and LCD TVs.
Hotel Palazzo Sitano offers 86 accommodations with minibars and safes. Rooms open to balconies. These individually decorated and furnished accommodations include double sofa beds. Beds feature Frette Italian sheets, down comforters, and premium bedding. 26-cm LCD televisions come with digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bidets, complimentary toiletries, and hair dryers.

This Palermo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and facials. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 15.00 per day)
  • Free offsite parking

Food and drink

  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Sofa bed
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Library

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • Business center
  • Computer station
  • Meeting rooms
  • Conference center (915 square feet of space)

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • Ayurvedic treatments
  • Facials
  • Massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Double sofa bed
  • Down comforter
  • Frette Italian sheets
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/tub combination

Entertainment

  • 26-cm LCD TV
  • Digital channels

Food and drink

  • Minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in from 2 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests driving to the property should contact this property in advance.

Access methods

Staffed front desk

Pets

Pets stay free
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per day
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: EUR 15.00 per day
  • Rollaway bed fee: EUR 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

CityLine Hotel
Hotel Palazzo Sitano
Palazzo Sitano
Palazzo Sitano Hotel
Sitano
TOP CityLine Hotel Palazzo Sitano
TOP CityLine Hotel Palazzo Sitano Palermo
TOP CityLine Palazzo Sitano
TOP CityLine Palazzo Sitano Palermo
Hotel Palazzo Sitano Palermo
Palazzo Sitano Palermo
Hotel Palazzo Sitano Palermo, Sicily
Hotel Palazzo Sitano Hotel
Hotel Palazzo Sitano Palermo
Hotel Palazzo Sitano Hotel Palermo

Frequently asked questions

Can I cancel my reservation for free at Hotel Palazzo Sitano and receive a full refund?
Yes, Hotel Palazzo Sitano offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Palazzo Sitano cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hotel Palazzo Sitano?
As of Mar 3, 2021, prices found for a 1-night stay for 2 adults at Hotel Palazzo Sitano on Mar 15, 2021 start from $58, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hotel Palazzo Sitano pet-friendly?
Yes, pets are allowed at this property.
How much is parking at Hotel Palazzo Sitano?
Self parking is available for EUR 15.00 per day. There is free parking nearby.
What time is check-in at Hotel Palazzo Sitano?
Check-in is from 2 PM - midnight.
What time is check-out at Hotel Palazzo Sitano?
Check-out is at 11 AM.
Where is Hotel Palazzo Sitano located?
Located in Kalsa, this spa hotel is steps from Via Vittorio Emanuele and Palermo Harbour. Via Roma and Quattro Canti are also within 10 minutes. Palermo Central Station is 12 minutes by foot and Palermo Palazzo Reale-Orleans Station is 20 minutes.
4.0
Very Good
Rating 5 - Excellent. 279 out of 795 reviews
5 - Excellent 35%
Rating 4 - Good. 343 out of 795 reviews
4 - Good 43%
Rating 3 - Okay. 99 out of 795 reviews
3 - Okay 12%
Rating 2 - Poor. 42 out of 795 reviews
2 - Poor 5%
Rating 1 - Terrible. 32 out of 795 reviews
1 - Terrible 4%

4.1/5

Cleanliness

4.0/5

Staff & service

4.2/5

Amenities

4.1/5

Property conditions & facilities

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

4/5 Good

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, a good place to stay. We booked what we thought was the best room in the hotel seemingly with paintings on the ceilings. No such luck! Ultimately, the room was adequate but far from special. Front desk staff were really helpful and attentive. However, no mention of our 10 euro food and beverage credit. Centrally located so close to everything you're likely to want to see. Good breakfast options.
Stayed 1 night in Sep 2020

5/5 Excellent

Business traveler
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

4/5 Good

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sweet but noisy
The hotel ia situated in the best possible location, at the start of the pedestrian zone. We were travelling by car and the hotel offered us a service for parking our car against payment in a parking garage. The breakfast was in the COVID atmosphere (served fully), but was very pleasant and the choice was quite big. The only huge negative thing are the windows in the room. Our room overlooked the main street (which was charming at first), but the windows do not close completely and the noise in the room diring the night was really disturbing. We fall asleep somewhere round 2am, as the street below us got quieter. So, if you choose this hotel, you definitely won't be disappointed, but be sure to ask for a room overlooking inner court.
Stayed 1 night in Jul 2020

2/5 Poor

Happy face iconLiked: Cleanliness, staff & service
Sad face IconDisliked: Room comfort
Forgettable
People were generally friendly at the hotel but a lot of negatives: - Breakfast was pretty awful - I paid for a superior room but the beds were pushed together to make a queen size, no padding to bridge the gap however - Regardless, I had back pain after each sleep, the bed was not at all comfortable - Parking rates are extortionate. On Hotels.com it says free, the hotel quoted 15-20 euro despite there being off-street parking for free nearby..
Stayed 2 nights in Jul 2020

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