Ratings based on 211 Verified Reviews

4.3 out of 5
93% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from London

Central hotel with easy access to local transport

Posted Jun 2, 2017
The hotel is well located for buses to and from airport, city centre and sights, easy enough connection for bus to Monreale (well worth visiting; buses run every 75 minutes so time it well). Very easy to hear sounds of water/flushing toilets, repeated door 'slamming' on the same floor especially in the morning and a very basic breakfast. Staff very friendly and helpful although could have information on bus stops and timings to make it a bit easier.
5 out of 5
Recommended
for Everyone
by A verified traveler from South Australua

Beautiful hotel close to the main part of town

Posted May 30, 2017
Pros: The staff went out of theur way to help you
Cons: Just beautiful, can't think of a thing they need to change
Location: In the centre of town, hop o hop off bus just a few hundred metres away as was most transport, great restuarants and bars in the same street
So close to shops and restuarants and easy to get to transport, perfect location and wonderful staff
4 out of 5
by Patrick

A comfortable night

Posted Feb 12, 2017 on Hotels
Thius was a pretty normal 4 star hotel. Nothing special but I was comfortable and it was well placed for sights and public transport.
5 out of 5
by Elisabeth

Convenient and clean hotel

Posted Jan 4, 2017 on Hotels
Welcoming staff and great location for the hotel.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 10, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 8, 2016 on Hotels
5 out of 5
by A verified traveler

A great hotel at a great location

Posted Sep 3, 2016 on Hotels
Great hotel, located close to most of things you'd want to see while in town. The nearby garage parking (15 Euros pr day) makes it easy and convenient to take care of a car (which you won't need while sight-seeing). The staff was very friendly and helpful with suggesting things to do/places to visit/food to try. :) I would definitely stay at the sam place again.
2 out of 5
by Zachary

This traveler left a rating score only Posted Jan 9, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from London, UK

Comfortable hotel in quiet street with good buses

Posted Nov 9, 2015
Pros: Reception book restaurants, give advice, sell one trip bus tickets & will post cards. Looked after bags after checkout
Cons: Breakfast is generous & varied but too cake/pastry dominated. There is toast, bread, fruit, cheese & cold meat. Cereals all are limited - no muesli
Location: Excellent for transport, shopping and eating out. Walkable to Theatre Massimo.
The hotel is clean, comfortable and modern. We had a basic room which was still a decent size with an en suite shower room. The bed was good. Reception and breakfast staff were friendly and helpful. The location is just a block from Politeama (named for Theatre Politeama rather than that actual piazzas), which with neighbouring piazza Sturzo is one of the main centres for both AMAT city buses (Mondello, Central Station, Norman Palace etc) and intercity coaches to/from the west (Airport, Trapani/Erice, Castelvetrano). There are ticket offices for all the main coach services and the only AMAT booth that sells multi-day city bus tickets (a bargain at less than 3 Euro/day/person for unlimited travel in the city) all in the same street (v Turati) - AMAT actually on an island in Liberte). Dangerously there is an awesome ice cream shop one block away just off Sturzo - 3 flavours - 1.5 Euro, and to damage larger budgets rather than waistlines via Liberte, the next street but one is full of designer shops Gucci etc. There is a Carrefour supermarket within easy walking on via Liberte. The historic centre of Palermo is walkable and certainly easily busable from Politeama. We got the bus to the Central Station fora rail trip to Cefalu and a coach to Agrigento). Getting to the station took 15mins approx on the bus, you wouldn't walk it readily. We found good restaurants in the back streets of the historic town and OK but more expensive ones local to the hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very well located

Posted Sep 28, 2015
Friendly service, got a free upgrade to a suite. Good location.