Ratings based on 125 Verified Reviews

4.2 out of 5
94% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Richland, WA

Posted Jan 16, 2017
The hotel was more like any run of the mill hotel room. Service in the breakfast room was extremely slow for coffee and tea service. Selection of food was very simple.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 23, 2016 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

Lovely hotel in good location. Easy walk to sites.

Posted Sep 11, 2016
We enjoyed our stay at this hotel. Location was good. We thought the breakie was a little light on in variety but not so that we wouldn't recommend the hotel as the rooms were modern and inviting. Would stay again.
4 out of 5
by A verified traveler

Great room but not close to old town

Posted Sep 8, 2016 on Hotels
A great hotel with a very large room. Location is poor for visiting local sites- about a 25 minute walk to old town
4 out of 5
Recommended
for Everyone
by A verified traveler from Dubai

Cozy and welcoming hotel in Palermo

Posted Sep 4, 2016
Pros: The location and the amazing staff. The decoration is chosen with very a good taste. Very welcoming hotel!
Cons: The wifi system needs to be updated. Light maintenance work needs to be undertaken, like repainting the walls and changing the hallway carpets.
Location: Beautiful and safe neighborhood, close to very good restaurants, shopping outlets, parks and cafes. The historic center is a ten-minute walk away.
The hotel is very nice and cozy. Very well located and close to the historic center, extremely nice restaurants, and shopping outlets. The staff was extremely nice and helpful. They were always willing to do the extra mile. They all speak a very good English and were constantly trying to make our stay a very pleasant one. The hotel decoration is very artistically appealing although some light maintenance work needs to be done. The breakfast buffet was delicious!
5 out of 5
Recommended
for Everyone
by A verified traveler from Spain

Excellent hotel very near the centre of Palermo.

Posted Aug 26, 2016
Hotel is modern, spotlessly clean,well situated for sightseeing in Palermo and staffed by lovely friendly people. Breakfast is continental and adequate. No hot food is served. Rooms are large,equipped with a minibar fridge and a/c . Drinks from the mini bar are very expensive. Carrefour supermarket within 200 metres for purchasing drinks. Strangely, the bathroom was tiny (3 sq metres)and was completely devoid of any shelves to put things and no drawers in hotel room. Shower gel , shampoo and towels replenished every day. Loads of restaurants in area for night time eating.
3 out of 5
by A verified traveler

Good stay

Posted Aug 12, 2016 on Hotels
OK hotel, outside of city center and quite basic
4 out of 5
by ATHY

This traveler left a rating score only Posted Jul 19, 2016 on Hotels
3 out of 5
by A verified traveler

Posted Jun 19, 2016 on Hotels
Stayed at this hotel as the owner of the apartment I booked didn't turn up. Got the last room in the hotel. Was hoping for access to the spa as advertised however no spa on site which was disappointing. The room itself was spacious and comfortable. Slow wifi. Breakfast was ok. Very slow service for coffee and limited savoury options but plenty of sugary treats.
4 out of 5
Recommended
for Everyone
by A verified traveler from oxford

A nice hotel in quiet area

Posted May 22, 2016
Pros: Smart and convenient location. Very helpful and friendly staff.
Location:
Excellent location on a side road close to centre, with plenty of good restaurants nearby. It is close enough to walk into the centre, but a quick and easy bus ride if you don't want to walk. Hotel staff were very helpful. Buffet breakfast had a large selection of cakes and fruit. We would certainly stay there again for a short stay and we liked Palermo very much.