Ratings based on 201 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
93% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler

Hôtel a éviter

Posted Aug 21, 2015
Wi-Fi ne fonctionnant pas. Petit déjeuner indigent. Chambre disons une cellule au 1er etage donnant sur un bout de cour où sont entreposés des climatiseurs faisant un boucan infernal. Scandaleux
4 out of 5
Recommended
for Families
by Antonio from Catania

Discreta

Posted Jun 2, 2015 on Hotels
Ottimo e confortevole il pernottamento con il neo del cattivo funzionamento del frigobar.. Cordiale la signorina alla reception.
3 out of 5
by A verified traveler

Gute Lage, nettes Personal, aber etwas abgewohnt

Posted May 24, 2015
Das Tonic ist ein nettes kleines Hotel in guter Lage. Das Personal war sehr freundlich & insbesondere das Frühstück hat uns gut gefallen (gerade für italienische Verhältnisse). Allerdings ist das Hotel etwas abgewohnt. Das Bett war eine Katastrophe, wir müssen eigentlich erstmal zur Massagetherapie...
4 out of 5
Recommended
for Getaway With Friends
by udo from Dietzenbach/Hessen

Zentrale Lage zum Centrum

Posted May 13, 2015 on Hotels
5 Personen, Segelcrew hat 1 Übernachtung im Hotel Tonic gebucht. Palermo ist überall laut, so auch die Lage des Hotels. Gutes reichhaltiges Frühstücks-buffet. Sehr nette, freundliche Angestellte an Rezeption und Frühstücksbereich.
5 out of 5
Recommended
for Everyone
by A verified traveler

Centralissimo

Posted May 5, 2015
Le camere sono pulite la colazione varia , sulla stessa strada ci sono molti locali per mangiare .
3 out of 5
Recommended
for Families
by Umer from Rome

Bad front desk service, good location, clean hotel

Posted Apr 11, 2015 on Hotels
The hotel is located in a convenient neighbourhood for visitors. The facility is a bit dated and can use some investment to bring it up to par. Bathroom doors handles did not work or lock. Bed covers were worn and old. However all of that can be overlooked at the price and location. What was disappointing was that I had booked the hotel through a 3rd party website and booked room and breakfast. When I went down the following morning for breakfast, I was hassled for at least half an hour by the front desk over having breakfast. For some reason, they had received the confirmation from the 3rd party website without breakfast. Even after showing them my confirmation and forwarding the email to them, the person did not want to let my family and I go for breakfast and wanted me to call the 3rd part booking site. I was fed up and pushed him into letting us go for breakfast. After breakfast, the whole thing started again and the fellow at the front desk insisted that I wait while he spoke to the 3rd party website about the breakfast. Finally, after wasting about 45 minutes, the 3rd party website agreed to pay for the breakfast and the desk checked me out. This mess should have been managed by the front desk without making me feel like a guilty party. Very disappointed by their service.
5 out of 5
Recommended
for Everyone
by A verified traveler from brescia

Posted Apr 1, 2015
personale ottimo,e gentile, e complimenti a titolare persona gentilissima lo consiglio a tutti posizione fantastica
3 out of 5
Recommended
for Getaway With Friends
by pino davide from catania

visto il prezzo basso si puo' dire sufficiente

Posted Mar 31, 2015 on Hotels
la zona e' ottima..molto comoda e centralissima e sicura. certo in auto se parcheggi fuori spendi 10 euro al giorno xche ' dalle 8 alla 14 e dalle 16 alle 20 costa 1 euro l ora. il personale disponibile nella richiesta di sostituire una stanza da 3 con una da 4 x poi riportarla a 3 persone. la stanza grande x 3 persone con frigo a disposizione . avevo chiesto la stanza moderna ma solo i mobili erano moderni xche pavimento, tende e bagno non erano x niente moderni..il bagno una delusione totale. il box doccia era formato dal piatto doccia(inesistente) che era praticamente il pavimento stesso e le due porte della doccia erano esageratamente movibili e occupavano tutto il bagno. il bagno praticamte era x disabili ma non avevamo questa esigenza. e cosa grave neanche una mensola per poggiare i prodotti..li ho dovuti mettere sopra la cassetta del water e le mie amiche nei loro beauty. poche grucce nell'aramdio.4 per 3 persone. un po pochine .certo non abbiamo pagato tanto pero' se chiedo al telefono la stanza piu' moderna e mi viene detto che sarei stato accontentato mi aspetto il bagno moderno come in foto o almeno con le mensole.la pulizia buona .
4 out of 5
Recommended
for Couples
by antonio from vallarsa trento

vale la pena soggionarvi

Posted Mar 17, 2015 on Hotels
Ottima posizione personale gentile e professionale,ottima colazione rapporto qualità prezzo più che buono.unico neo ma non riguarda il cliente ma le condizioni di lavoro dei recepsionisti non sono sufficentemente protetti nella loro postazione,sono infatti proprio sotto la tromba delle scale ,ed è un hotel di 4 piani ,basterebbe installare una rete di protezione magari poco estetica ma darebbe sicurezza in casodi caduta accidentale di oggetti i oggetti.
4 out of 5
Recommended
for Personal Event
by Stuart from London

Decent hotel.

Posted Mar 2, 2015 on Hotels
Decent hotel in good location near the Teatro Massimo. Good breakfast with a decent choice including savoury. Helpful staff. Large room. Décor in need of a little updating but nothing serious. Good value and overall a decent hotel for price. And near to pick up point for the bus to the airport at Piazza Ruggero Settimo (Politeama)