Ratings based on 17 Verified Reviews

4.3 out of 5
83% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Santiago

Nice B&B with a great ubication

Posted Sep 15, 2017
It was nice for the price, great ubication with a nice plus that it is parking, what makes the difference is the service provided by Ilaria, she makes you feel at home, the bed is not very comfortable and the escaletors are impossible with heavy luggage, the breakfast is really nice and Illaria makes the best coffe in all of Palermo
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Perfect location

Posted Jul 3, 2017
A perfect place to stay for a few nights in central Palermo. We stayed 3 nights and pretty much everything you might want to see is in walking distance. Nice sized room, bathroom a bit cramped but no problem. Parking could be tricky but we managed. Breakfast good too. Happy to go back.
Comment from Hotel Management
Jul 10, 2017 by Locanda, Hotel Management
Vi ringraziamo per averci scelto, saremmo lieti di poterVi ospitare ancora.
4 out of 5
by Angela

Staying st s B and B

Posted Jun 11, 2017 on Hotels
We were disappointed to find that our hotel was actually a B and B with three floors and one room on each floor plus a small kitchen on the third floor. We were on the third floor and had to walk up three flights of stairs. One of us had trouble walking and it was difficult climbing and descending these stairs every time we left and returned. No elevators! The young lady clerk and another woman carried our heavy luggage and we took care of the rest. Our promised view of a courtyard turned out to be a view of an ally. The breakfast was very limited and small but tasty. The owner was very kind and helpful and had usbhsvevuse of the first floor room our last night.
Comment from Hotel Management
Jul 8, 2017
We're sorry to read your review.   Our property is a guest house *** in an old building on three floors where the absence of the elevator is indicated in the description on the portals. If we had been made aware of your needs we would certainly satisfy your requirements.   We hope to welcome you again trying to improve our services more and more.
5 out of 5
by Kristin

Hillaria made our visit that much nicer!

Posted May 16, 2017 on Hotels
Hillaria was super helpful with our check in and had even emailed me to confirm a day beforehand to check on our arrival time. She was there when we arrived, offered assistance even though she was recuperating from an illness, and just very helpful overall. Super sweet person! Our hotel was quiet yet a quick walk to most places. Hillaria was super quick with any needs we asked for and had breakfast served promptly at the hours specified. She waited in the breakfast room until all of the visitors had eaten. Never had to track her down. My family agreed that between all of the cities we visited in 17 days (5 cities!), she was the sweetest. Would stay here again in a heartbeat!
2 out of 5
by A verified traveler

Dirty bathroom, packaged sweets for "breakfast"

Posted Sep 16, 2017
Positive: mattress was comfortable, we slept well. The noise was not that bad, woke up only once during the night, location is great too, bedroom was not super clean but okay Negative: Very unfriendly lady at the check in and breakfast Breakfast was packaged sweets and 2 slices of mortadella and cheese. Supposed to eat those on chivalry filled sweets? No bread, egg, fruits... nothing. Dirty bathroom and towels (see pictures). Broken fixtures, mold... no space to sit on the toilet if you are over 5"8.
5 out of 5
Recommended
for Everyone
by A verified traveler from venafro is

Fantastic

Posted Sep 9, 2017
Fantastico originale ed in linea con lo stile della bellissima Palermo quando ritorniamo in Città di sicuro sarà la Locanda del Gagini
Comment from Hotel Management
Sep 11, 2017 by La Locanda Del Gagini, Hotel Management
Carissimi clienti, è stato un piacere ospitarVi. Vi ringraziamo per la Vostra recensione, saremo molti lieti di ospitarVi nuovamente in struttura! Distinti saluti, La Locanda Del Gagini
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 13, 2017
The Staff is very kind ang gives an excellent service
Comment from Hotel Management
Sep 9, 2017 by La Locanda Del Gagini, Hotel Management
Dear customer, thank you for your comment! We will be happy to welcome you soon at our b&b. See you soon, La Locanda Del Gagini
4 out of 5
by Martin

Nice small hotel.

Posted Jun 20, 2017 on Hotels
Fantastic small hotel and nice (but not present enough) staff. Good location. Beds a bit hard and breakfast mediocre.
Comment from Hotel Management
Jul 8, 2017
Thank you for honoring your presence. We hope to welcome you further by improving our services.
3 out of 5
by VLADIMIR

Для осмотра старой части города

Posted Jun 13, 2017 on Hotels
Завтраки не очень, в номере интернет не работает, на парковке поцарапали машину (308,66€)
Comment from Hotel Management
Jul 8, 2017
We are sorry to receive negative reviews from our customers. The drawbacks you described are not dependent on our mismanagement, but from external factors. We thank you and we look forward to welcoming you again.
4 out of 5
by stephane

hotel bien placé et propre

Posted May 28, 2017 on Hotels
tout était bien
Comment from Hotel Management
Jul 8, 2017
Siamo lieti di averVi offerto un buon servizio. Vi ringraziamo per averci onorato della Vostra presenza, ci auguriamo di poterVi ospitare ancora nella nostra struttura.