Posted Feb 2, 2017
The rooms were clean and spacious, the bar was open, plenty of choice for breakfast. The staff were so helpful with local restaurants, things to see, excursions etc. they really made our stay. They were accommodating even before we got there, arranging a taxi from the airport and ensuring we had two rooms next door to each other as we were travelling in a group.
Only slight gripe is that sewage smell occasionally came up from the toilet but went away when you flushed; happened to our friends in the neighbouring room too.
The location of the hotel was brilliant as well, you could walk to the old town and all of the shops. Would definitely come back!
Comment from Hotel Management
Feb 26, 2017 by Andrea Stancato, Hotel Management
We very much appreciate your comments regarding your stay at the Mercure Palermo Centro.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.