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Reviews of Nuss Hotel Buenos Aires Soho

4 out of 5
Nuss Hotel Buenos Aires Soho
El Salvador 4916, Buenos Aires, Buenos Aires

Reviews

9.0

Wonderful

Rating 10 - Excellent. 161 out of 263 reviews" "
Rating 8 - Good. 82 out of 263 reviews" "
Rating 6 - Okay. 10 out of 263 reviews" "
Rating 4 - Poor. 7 out of 263 reviews" "
Rating 2 - Terrible. 3 out of 263 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Juan

Excelente , very nice breakfast and beds very comfort
Stayed 1 night in Jan 2024
Response from virginia on Feb 8, 2024
Estimado huéspedGracias por compartir su experiencia. Lo esperamos nuevamentesaludos

10/10 Excellent

Carol, Ceiba

Stayed 3 nights in Dec 2023
Response from Virginia on Feb 8, 2024
Estimada huéspedGracias por elegirnos! la esperamos nuevamentesaludos

10/10 Excellent

Martin

Stayed 1 night in Dec 2023
Response from Virginia on Feb 8, 2024
Estiamdo huéspedLo esperamos nuevamentesaludos

8/10 Good

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Wonderful location, this hotel is right in the heart of Palermo Soho and close to so many amazing restaurants, cafes, and bars. Overall great stay.
Stayed 2 nights in Aug 2023

10/10 Excellent

Kenneth

Liked: Amenities, property conditions & facilities
Lovely boutique hotel great staff, clean, good breakfast!
Stayed 1 night in Aug 2023
Response from Virginia Dinardo on Aug 16, 2023
Dear guestThanks you so much for you commentWe hope to host you againregards

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay
Overall, we really enjoyed our stay here. The rooms are nice, the staff is friendly (the staff who manage the breakfast area are phenomenal and were a highlight of our stay) and the location is incredible. The hotel is situated in the middle of the bustling Palermo neighborhood, so you have a tremendous number of bars and restaurants within a short walk (the downside can be noise when the bars close, but it was manageable). It's about a thirty minute drive to Recoleta or the central business area. Housekeeping was not consistent, and one day we found that our bed had been made using a pillow case covered in dried blood. The hotel staff was always quick to address any deficiency, however. We would definitely stay there again, and would recommend it to any friends who might be visiting.
Stayed 8 nights in Jun 2023
Response from Virginia Dinardo on Jul 24, 2023
Dear JamesGreetings from BA!Thanks for your comments.For the end of this year we are planning to have doble WINDOW in all the rooms to avoid external noiseWe hope to host you backregards

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful experience.Beautiful hotel, great location, and a staff who’s friendliness and efficiency is second to none.I would just suggest that if you are sensitive to noise you should request a room in the back as the action in front can get busy and loud.
Stayed 3 nights in Apr 2023

10/10 Excellent

Matthew

Traveled with partner
Liked: Staff & service, property conditions & facilities
Great little hotel in a perfect location in Palermo.
Stayed 1 night in Mar 2023

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
This is a boutique hotel in a great location. The A/C in the rooms is fantastic and it was needed as our visit was during record temps. It does not have the top quality service of the larger hotel BA hotels but the staff are very helpful and friendly
Stayed 3 nights in Feb 2023
Response from Virginia Dinardo on Feb 15, 2023
Dear Mr AlanGreetings from BAThanks so mucha for your commentsregards

10/10 Excellent

Samantha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, wonderful rooftop and great staff.
Stayed 3 nights in Jan 2023
Response from Virginia Dinardo on Feb 15, 2023
Dear SamanthaGreetings from BAWe hope to host you again in Nuss

10/10 Excellent

Silvia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location in heart of Palermo Soho… just lovely little picket of wonderfulness! Great little pool on rooftop terrace to cool off in the summer heat, too. Highly recommend!
Stayed 2 nights in Jan 2023
Response from Virginia Dinardo on Feb 15, 2023
Dear SilviaGreetings from BAThanks so much for your commentsWe hope to host you once againregards

10/10 Excellent

Hugo, Santa Barbara

Stayed 2 nights in Dec 2022

10/10 Excellent

Natasha

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, charming boutique hotel in the heart of Palermo Soho. Stellar location, incredibly walkable, just a bit noisy overnight (street noises, pubs nearby, other guests coming in late and slamming doors shut). Breakfast was fresh and delicious. Staff were lovely and spoke English. Traveled with my husband and toddler. Would recommend. Thanks.
Stayed 2 nights in Aug 2022
Response from Victoria de Recepción on Sep 24, 2022
Dear Natasha,Greetings from Nuss!Thans so much to share your experience.We hope to host you once againregards

10/10 Excellent

Valerie

Liked: Property conditions & facilities, room comfort
What a gem!
Excellent and very friendly hotel in the best neighborhood. The room was super comfortable and extremely clean. The front desk staff was so wonderful, especially Juan. Can’t wait to stay here again.
Stayed 1 night in May 2022
Response from Victoria de Recepción on Jun 27, 2022
Dear Valerie, we are glad you enjoyed your stay with us! Hoping to receive you again soon, best regards!

10/10 Excellent

Uriel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, breakfast requires some improvement as it is simple as it could be. On the other side there are plenty of options nearby for food and entertainment.
Stayed 1 night in May 2022
Response from Victoria de Recepción on Jun 11, 2022
Dear guest, thank you for your comment! We will take into account your suggestions. Hoping to receive you again soon. Best regards!

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and amazing service at check in!
Stayed 2 nights in Jan 2022
Response from Virginia Dinardo on Apr 16, 2022
Dear Laura Greetings from Nuss Buenos Aires Thanks so much to shearing your experience We hope to host you once again regrds

10/10 Excellent

Harvey

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is perfect - great location, great breakfast included, beautiful rooftop lounge area, staff was wonderful
Stayed 2 nights in Feb 2022
Response from Virginia Dinardo on Apr 16, 2022
Dear Mr Harvey Greetings from BA We are really happy about your nice experience regards

10/10 Excellent

Samiah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Really nice hotel with good amenities. Great location
Stayed 1 night in Feb 2022
Response from Virginia Dinardo on Feb 11, 2022
Dear Samiah Thank so much for your nice comment. Was a pleasure to have you here as a guest We hope to host you once again regards Nuss staff

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best customer service!
Our flight back to the States got cancelled and we found out as we were boarding our flight back to Buenos Aires from Mendoza. Immediately we know that we had to stay in the same hotel as we did last week - the Nuss soho. It was Juan Manual who was the reason for this - he is the absolute kindest man and goes out of his way to ensure your stay is perfect. We came back here for him!
Stayed 1 night in Jan 2022
Response from Virginia Dinardo on Feb 1, 2022
Dear Guest! Greetings from Nuss Thanks so much to share your comment!!!! We hope to see you again regards Nuss staff

10/10 Excellent

Pablo

Traveled with family
Liked: Staff & service, property conditions & facilities
Great location and service - strongly recommend!
Stayed 3 nights in Dec 2021
Response from Virginia Dinardo on Dec 28, 2021
Dear Pablo Greetings from Nuss Thanks so much for your nice comment We hope to host you again regards

10/10 Excellent

Hadassah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Really enjoyed our stay. Great location in Palermo, close to bars, shops etc. and very safe area. The hotel staff were super helpful with everything, including arranging covid tests. Thank you!
Stayed 4 nights in Dec 2021
Response from Virginia Dinardo on Dec 28, 2021
Dear guest Greetings from BA Thanks so much for you nice comment. We hope to host you once again regards

10/10 Excellent

Pablo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was SUPER friendly and efficient. Location is EXCELLENT. All around a great experience
Stayed 2 nights in Dec 2021
Response from Virginia Dinardo on Dec 28, 2021
Dear Pablo Thanks to share your experience at the Hotel We really appreciated regarda

6/10 Okay

Veronica, LAMBERTVILLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2021

10/10 Excellent

Noga

Stayed 6 nights in Mar 2020

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Virginia on Feb 7, 2020
Regards Virginia GM

8/10 Good

Verified traveler

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Good spot in Palermo Soho
We had a good stay, the location was great. The room was good. The bathroom had a strange bad odor the last day.
Stayed 2 nights in Dec 2019
Response from Virginia on Jan 6, 2020
Dear Sr. Thanks for your time in shearing your experience. Your comment help us regards Virginia Dinardo

8/10 Good

Verified traveler

Stayed 4 nights in Nov 2019
Response from virginia on Jan 8, 2020
Gracias por su calificacion saludos

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from virginia on Jan 8, 2020
gracias por su calificacion saludos

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from Nuss Team on Nov 30, 2019
Muchas gracias! Esperamos recibirlos nuevamente!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very centrally located, is very charming Very nice rooms and lovely roof top pool and sitting area Great breakfast and staff I loved it , lovely room and breakfast Area is really fun !
Stayed 3 nights in Nov 2019
Response from Nuss Team on Nov 28, 2019
Dear Angela, Thank you very much for your comment! Hope to see you again at Nuss!

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019
Response from Nuss Team on Nov 14, 2019
Dear Robin, It was a pleasure to host you!! We hope to see you again! Kind regards,

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2019
Response from Nuss Team on Oct 23, 2019
Dear Nancy, Thank you very much for your comment! We hope to see you again at Nuss! Kind regards,

4/10 Poor

Kiera

Business traveler
Liked: Property conditions & facilities, room comfort
Limited wifi and little care
The location of the hotel is great! It’s nice that the rooms have outlets to suit plugs from other countries, the bathroom is nice and the room is fine. The walls are thin so you hear a lot from outside and from the elevator. My biggest issues were the internet is not sufficient to do basically anything. I had video conferences for work and it was impossible to get a decent connection. There are a lot of places around like cafes and such with WiFi but with the time zone some of my calls were very late at night. Not the best to be walking around at 10pm with your laptop. The other issue was I left to work from a coworking space that did have decent internet and I was out all day and I get back at night to my room and my door was OPEN! To my room- for how long no one knows - it doesn’t make you feel very safe. Especially when I asked the desk and they really didn’t know must have been after the housekeeping service- that was many hours. They said I guess you can talk to the manager tomorrow- didn’t know what to do and no one contacted me at all to apologize for their lack of security or care.
Stayed 3 nights in Sep 2019
Response from Virginia Dinardo - Hotel Manager on Oct 10, 2019
Thank you for your comment. We are working on this regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Nuss Team on Jul 26, 2019
Muchas gracias! Un placer recibir comentarios como este. Esperamos recibirlos nuevamente!

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Virginia on Mar 12, 2019
Dear Karen, Thank you so much for your time in shearing your experience. We hope to host you again! Best regards,

10/10 Excellent

Shatyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2019
Response from Virginia on Mar 12, 2019
Dear Shatyn, Thank you so much for your time in shearing your experience. We hope to host you again! Best regards,

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from Virginia on Mar 12, 2019
Dear Theresa, Thank you so much for your time in shearing your experience. We hope to host you again! Best regards,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved Nuss Hotel in Buenos Aires! Location in Palermo can't be beat, bed was the most comfortable we had in more than two weeks in Argentina. Staff were friendly, helpful, and all spoke English well. Facilities are in great condition. "Pool" was a bit of a disappointment but roof terrace in the treetops was great.
Stayed 2 nights in Jan 2019
Response from Virginia Dinardo - Hotel Manager on Jan 22, 2019
Dear Mr. Thanks so much to spend your time shearing your experience!!!! We hope to see you again in Nuss Buenos Aires!

8/10 Good

christoph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018
Response from Virginia Dinardo - Hotel Manager on Jan 2, 2019
Dear guest! thanks do much for your time in shearing your experience. Looking forward to welcoming yo again regards

8/10 Good

Ron

Great location and very friendly staffs. We also got our room earlier so that was very helpful since we were traveling with a kid.
Stayed 2 nights in Nov 2018
Response from Virginia Dinardo - Hotel Manager on Nov 21, 2018
Dear Mr. Ron Thanks for your comment! We always try to have room ready for early check in if possible. We know its very important for our guests. We hope to see you again regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018
Response from Virginia Dinardo - Hotel Manager on Oct 24, 2018
Thanks for yuor time share your experince! regards

10/10 Excellent

zdeslav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018
Response from Virginia Dinardo - Hotel Manager on Sep 25, 2018
Thanks so much! We hope to have you here soon regards

6/10 Okay

Hoai-Phuong

Boutique Hotel In Palermo Soho
I stayed at Nuss last year and really loved the experience, it’s a charming boutique hotel. That said for the price (equally priced w hi end hotel) but is lacking all kind of amenities, first off the room is poorly, I turned on all the lights it’s still not enough, bathroom is very small. It lacks dining facilities. Breakfast is sub par, and the dining staff (lady in dark hair, thin) was cranky and not helpful, I came down at 6:50 to Check out and just wanted a cup of coffee and she wasn’t going to move to Check on coffee she just glared and said not ready. I travel a great deal for work, with this kind of treatment I will take my business else where next time. I am elite member of The Ritz and JW. Nuss does not desertmy loyalty.
Stayed 3 nights in Sep 2018
Response from Virginia Dinardo - Hotel Manager on Sep 25, 2018
Dear, thank you for your time in telling us your experience. I am very sorry that the room has not been to your liking. We were looking at our database and the previous stay was in a smaller room than this last time. In relation to the attention of our waitress I thank you for your information, we will be talking to her urgently

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Aug 2018
Response from Virginia Dinardo - Hotel Manager on Sep 10, 2018
Dear Sir. Thanks for your time to share your experience regards Virginia

8/10 Good

Jeronimo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great option even for a local.
Excellent location, very nice 'boutique' hotel, super friendly and helpful staff, tasty breakfast.
Stayed 8 nights in Aug 2018
Response from Virginia Dinardo - Hotel Manager on Sep 5, 2018
Dear Jeronimo Thanks so much in shearing your experience. We hope to have you here again regards

8/10 Good

Johan

Perfect location and great value for the money!
Very nice hotel, spacious rooms and clean. Breakfast is amazing and they cook hot meals on order (eggs and bacon). The location is perfect, right in the middle of Palermo Soho where you want to be. As so many other boutique hotels it is somewhat noisy now and then. A minor source of frustration was the aircondition that is centrally regulated. Rather hot in the room (and not possible to leave the balcony door open due to the noice). The hotel-staff is amazing!
Stayed 3 nights in Aug 2018
Response from Virginia Dinardo - Hotel Manager on Sep 4, 2018
Dear Johan Thanks your nice comment. We are working on the aircontion system for the future,,,, regards!

10/10 Excellent

Karren, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Not only is this boutique hotel in a great area with comfortable rooms, but the Manager and Reception Staff went out of their way to help with a reservation problem. Wonderful service and I would have no hesitation in returning or recommending the hotel to others. Breakfast is good with all the usual cereals, toast, pastries, fruit with eggs and bacon cooked to order. There are lots of restaurants and bars within walking distance, with lots of interesting street art to see along the way. The streets and restaurants and bars come alive late, and we felt perfectly safe walking back to the hotel along (along the main streets) after midnight or 2am. Thank you for a lovely stay!
Stayed 3 nights in Aug 2018
Response from Virginia Dinardo - Hotel Manager on Sep 4, 2018
Dear Karren, Greetings from BA! Thnaks for you time in shering your experience at Nuss We are going to work hard on wifi connection! We hope to have you here again regards Virginia

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, and very comfortable room. Bed was firm and bathroom was well designed. After a feedback left on expedia about electric socket, next morning they left a converter pin in the room! Thanks so much!
Stayed 6 nights in Jul 2018
Response from Virginia Dinardo - Hotel Manager on Aug 7, 2018
Dear Sr. Thanks for you time in sharing your experience. Your opinion is really important to us. We hope yo host you again best regards Virginia

10/10 Excellent

Pablo, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel in Palermo Soho
Nice boutique hotel in the heart of trendy Palermo Soho, The room is big and comfortable. Location couldn’t be better if you want to be in the younger, trendier part of Buenos Aires, and the staff have been super nice and helpful. I’ll definitely come back
Stayed 1 night in Jul 2018
Response from Virginia Dinardo - Hotel Manager on Jul 19, 2018
Dear Pablo Thanks so much to share your experience. Your comment is very important to us. We hope to have you here again! regards Virginia Dinardo Hotel Manager