Free daily continental breakfast

Reviews of Palazzo Pantaleo

3 out of 5
Palazzo Pantaleo
Via Ruggero Settimo 74/h, Palermo, PA

Reviews

9.6

Exceptional

Rating 10 - Excellent. 384 out of 463 reviews" "
Rating 8 - Good. 60 out of 463 reviews" "
Rating 6 - Okay. 16 out of 463 reviews" "
Rating 4 - Poor. 1 out of 463 reviews" "
Rating 2 - Terrible. 2 out of 463 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Janet

Stayed 2 nights in Dec 2023

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room, everything we needed. The breakfast was on of the best we have seen. The staff were helpful and gracious
Stayed 2 nights in Nov 2023
Response from giuseppe on Nov 11, 2023
fantastic, thank you very much

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay at Palazzo Pantaleo. Special thanks to Giuseppe!!
Stayed 2 nights in Nov 2023
Response from giuseppe on Nov 4, 2023
Fantastic, you are great.Giuseppe

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Palazzo Pantaleo was a wonderful B&B. My room was very comfortble and quiet. The B&B also had a delicious breakfast. It is in a great location as it is close to all the sites. The owner was very friendly and helpul when I caught him. My only complaint was that I was often unsure when the owner would be around so sometimes I was unable to get my questions answered.
Stayed 3 nights in Oct 2023
Response from giuseppe on Oct 23, 2023
fantastic, thank you very muchGiuseppe

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay in Palermo
This is a great little place to stay in Palermo. The host is very responsive and helpful - he arranged for a driver for us to Monreale, outside of town. The residence tucked into a courtyard and is a little hard to find, but someone will come out to direct you if you contact them when you get to the neighborhood (right near Teatro Politeama Garibaldi, where the bus from the airport stops). Even though it's in a bustling part of town, the rooms are quiet and comfortable.
Stayed 2 nights in Oct 2023
Response from giuseppe on Oct 21, 2023
thank you very much for your kind and nice review

10/10 Excellent

Maryellen

Stayed 1 night in Oct 2023
Response from giuseppe on Oct 9, 2023
fantastic Maryllenthank you very much

10/10 Excellent

Roger

Traveled with partner
Pantaleo is very convenient for exploring the old town of Palermo. It was comfortable and the staff were very friendly and helpful making for an enjoyable stay.
Stayed 1 night in Sep 2023
Response from giuseppe on Sep 14, 2023
thank you very much for your great reviewGiuseppe

10/10 Excellent

Satish

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best stay during our 2 week trip to Italy. The elderly gentleman who manages the property clearly cares about it and the guest experience there. He even drove and found us when we had a bit of a hard time finding it initially. The entire property was pristine and beautiful, breakfast options are plenty and all major sights are walkable. Would definitely return on our next trip to Palermo!
Response from giuseppe on Apr 23, 2023
thank you very much for this fantastic review. Hoping to have you as guests again, I greet you warmlyGiuseppe

10/10 Excellent

Kim

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a lovely place to stay in the heart of Palermo. Wonderful proprietor, nice room and great breakfast.
Stayed 1 night in Feb 2023
Response from giuseppe on Feb 22, 2023
thank you very much for your nice review

10/10 Excellent

henry

10/10 Excellent

Lynn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Giuseppe was a warm and welcoming host. The room was large and very comfortable, and there was a delicious breakfast. The location is very convenient. This is my favorite place we stayed during our 3 week Italian vacation!
Stayed 1 night in Jul 2022
Response from giuseppe on Aug 9, 2022
Thank you very much for this exellent review Giuseppe

10/10 Excellent

Lynn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You could not find a better place to stay in Palermo. The room was large, very comfortable, and charming, and the breakfast was fresh and delicious. The location is in a courtyard off the street, so it is safe and quiet, yet it is within easy walking distance of sights, restaurants and shopping. The highlight is the friendly, warm and helpful hosts at Palazzo Pantaleo. I could not recommend this accommodation more highly.
Stayed 2 nights in Jul 2022
Response from giuseppe on Jul 28, 2022
great, big thank you. Giuseppe

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very comfortable and enjoyable stay in a fantastic location. A historic building with a spacious room in the heart of the city. Delicious breakfast with excellent service. Giuseppe met us personally and guided us into the hotel on his eScooter. He is a gentleman - the epitome of old fashioned charm and wisdom. We recommend that during your stay you pop into his office, turn of your phone, sit, slow down and engage in a real conversation. You will discover through his wonderful dry humour that he was born in the building and is part of the social fabric of the city.
Stayed 2 nights in Jun 2022
Response from giuseppe on Jun 9, 2022
Dear Jamie and Amanda, your review is fantastic, maybe they were all like that. I don't know if I deserve this but I am very happy. Hoping for a next time I greet you with great affection. Giuseppe

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic, quiet location on the edge of the old quarter. Lovely room and helpful staff. The hotel is now in a pedestrian zone and we had a car, so someone from the hotel had to guide us to the hotel car park.
Stayed 4 nights in May 2022
Response from giuseppe on Jun 17, 2022
Thank you so very much. Giuseppe

6/10 Okay

Lillian

Liked: Room comfort
Palazzo Pantaleo - Palermo
The Palazzo Pantaleo is very well located in Palermo but is an older hotel. The beds were comfortable and the breakfast was OK. Mostly pastries. We were able to park in their lot for our two nights without charge which was great.
Stayed 2 nights in May 2022
Response from giuseppe on May 7, 2022
a review that reflects the personality of the person who wrote it.

6/10 Okay

Thomas

Liked: Staff & service
old & crutty.
Stayed 1 night in Apr 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The owner is very nice and sweet, he came out to lead us the way to the b&b in the morning after we got off from the ship. He even kindly offered us breakfast on our arrival, and also brought us a jar of freshly squeezed orange juice, delicious! The room is very comfortable, and quiet at night. we parked at the courtyard , easy and secure. We had a very pleasant stay and highly recommend this b&b.
Stayed 3 nights in Feb 2022
Response from giuseppe on Apr 7, 2022
your review is great, thank you very much Giuseppe

10/10 Excellent

Peter, Snoqualmie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2021
Response from giuseppe on Nov 24, 2021
thank you very much Peter. Giuseppe

10/10 Excellent

Hyesung

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner gave personal attention of our need due to covid test and other ciry tour related. Thanks!
Stayed 2 nights in Nov 2021
Response from giuseppe on Nov 14, 2021
Thanks very much for your kind and lovely review Giuseppe

10/10 Excellent

Jonathan, Otego

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
If you're looking for basic yet stylish, reasonably priced accommodations in the best part of Palermo, this is the place.
Stayed 4 nights in Oct 2021
Response from giuseppe on Oct 25, 2021
very great for your fantastic review thank you giuseppe

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location: minutes away from the airport shuttle bus stop, walkable distance to Teatro Massimo and the old town. Even the train station is only 20 minutes walk away, so all the key sights are within walking distance. Quiet: despite being next to the main street there was no traffic noise. Cleanliness: pretty clean everywhere so that’s great. The decor is a little bit dated but there’s a certain calming charm to it.
Stayed 3 nights in Oct 2021

10/10 Excellent

Atle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a great place to stay!
We were a family of four (two teenagers) and the place was great for us: The location, the spacious room with the small balcony, the continental PLUS breakfast, and the helpfulness and flexibility of the staff. (And actual hi-speed wifi is always a winner!). Highly recommended.
Stayed 2 nights in Oct 2021
Response from giuseppe on Oct 10, 2021
Your review is wonderful, you are very kind. Giuseppe

10/10 Excellent

Robert

Liked: Property conditions & facilities, room comfort
We had a wonderful 2 night stay The owner Giuseppe is Amazing!!
Stayed 2 nights in Sep 2021
Response from giuseppe on Oct 1, 2021
Thanks very much, Robert for your kind and generous review Giuseppe

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2021

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oasis of peace in vibrant city.
Tranquil B&B just set back from the main shopping street of Via Maqueda, but only 10 minutes walk to the heart of the city of the Quattro Canti. Another advantage is it is also not far from the airport bus route, although can be a bit tricky to find as a result of development works at Politeama. We had a big spacious, traditional room, which was spotlessly clean. Excellent daily breakfast, taken in the conservatory reception and what seemed like an inexhaustible supply of bottled water in our room fridge. Giuseppe the owner was pleasant and welcoming, all in all a great place to stay.
Stayed 3 nights in Sep 2020
Response from giuseppe on Sep 21, 2020
Dear Karen, you are fantastic Giuseppe

10/10 Excellent

Janet

Stayed 7 nights in Aug 2020
Response from giuseppe on Sep 21, 2020
Dear Janet you are the best Giuseppe

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building lovingly restored . Spacious comfortable bedroom .
Stayed 4 nights in Feb 2020
Response from giuseppe on Feb 18, 2020
thank you very much

10/10 Excellent

Chieh-Sheng

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
We had a wonderful 3-night stay at Palazzo Pantaleo. Giuseppe was a great host
Stayed 3 nights in Dec 2019
Response from giuseppe on Jan 9, 2020
Dear Family Sheng, thanks for your kind review. This is a very beautiful gift that you gave to me Giuseppe

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to sightseeing, clean and comfortable. Just a little confusing the entrance to the property. The entrance to the building is in a corridor on the street and has a railing gate. You can’t see it from the street, but the owner is very helpful, the place is clean and very good breakfast.
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old-style hotel that feels more like a BnB
Parking was available on the hotel ground. Location is superb. Staff were friendly. Breakfast was fine. The place could do with updating but then the costs would also climb.
Stayed 3 nights in Dec 2019
Response from giuseppe on Feb 18, 2020
thank you very much

10/10 Excellent

SUN KWAN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The owner of this B&B Guiseppe, he is very kind and he was trying to help us. Thank you so much. Do not drive a car outside on weekend, Palermo. It will be blocked in old city.
Stayed 2 nights in Dec 2019
Response from giuseppe on Dec 16, 2019
Dear Sun thank you very much for your kind review. Giuseppe

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2019
Response from giuseppe on Dec 11, 2019
abbi il coraggio di dire chi sei e spiegare i motivi di questa orribile valutazione have the courage to say who you are and explain the reasons for this horrible evaluation

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a wonderful stay thanks to Giuseppe. Such a kind and helpful person who goes out of his way to make your stay memorable.
Stayed 6 nights in Nov 2019
Response from giuseppe on Dec 4, 2019
Dear Ronald, thanks very much for your kind and generous review. Hoping for a next time Giuseppe

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from giuseppe on Oct 16, 2019
Dear John, you are the best. Giuseppe

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home Away from Home in Palermo
We had a wonderful time in Palermo and our stay at Palazzo was terrific. So charming and the breakfast was wonderful. Fabulous location.
Stayed 2 nights in Oct 2019
Response from giuseppe on Oct 15, 2019
thanks very much for your kind and generous review. I hope to have you as a guest again in my small hotel. Giuseppe

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from giuseppe on Oct 15, 2019
thanks very much for your kind and generous review. I hope to have you as a guest again in my small hotel. Giuseppe

10/10 Excellent

Debra

Liked: Staff & service
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent, the room is huge, free parking - a big bonus in Italy, bed comfy, decent breakfast and the manager Guiseppe is a great guy, always willing to help.
Stayed 1 night in Aug 2019
Response from giuseppe on Aug 25, 2019
I know who wrote this wonderful review. a special thanks. Giuseppe

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I wouldn’t stay anywhere else. This owner is the most kind person I have ever met.
Stayed 9 nights in Jul 2019
Response from giuseppe on Jul 22, 2019
I do not know how to thank you for this wonderful review. I do not know if I really deserve it, but I'm very grateful to you, because these wonderful reviews determine the success of my small hotel. Giuseppe

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super helpful- and funny. Thx Guisippi! Best breakfast on our Sicily trip in quaint quiet terrace garden. Parking is in the courtyard which is accessed by the walking street if arriving on Sunday or a holiday, as they extend the walking part of the Corso. It’s a great, central location for the sights of Palermo. Near the opera house
Stayed 2 nights in Jun 2019
Response from giuseppe on Jul 9, 2019
Great, this the best gift one my guest can give me. Thank you very much Giuseppe

10/10 Excellent

Simon Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Palermo city break
Lovely small b&b. Two minutes from bus stop to and from airport. Beautiful bedrooms. Excellent service. Good breakfast. Very good value for money. Free water in fridge.
Stayed 3 nights in Jun 2019
Response from giuseppe on Jul 2, 2019
Dear Simon this is the best gift that my guest can give me. I'm very grateful. Giuseppe

10/10 Excellent

Verified traveler

Stayed 2 nights in Apr 2019
Response from giuseppe on Jun 20, 2019
thank you very much

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect in every way!
The absolute perfect spot from which to explore Palermo on foot, wonderful staff and gracious host Giuseppe, beautiful room and private and secure parking. Doesn’t get any better than this!
Stayed 2 nights in May 2019
Response from giuseppe on May 28, 2019
this is the best gift I can receive. Giuseppe

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from giuseppe on Apr 21, 2019
Dear Dorothy, I'm happy for your generous rating. Thank you Giuseppe

10/10 Excellent

KIKE, SJU, PR

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A/C works; you control the temperature. Walkable to centro storico. Shopping close. Quiet. Staff super friendly and service oriented. Breakfast good; no bacon and eggs. Great coffee. One of the few hotels at city centers with free parknig.
Stayed 3 nights in Apr 2019

10/10 Excellent

Robert S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great B&B in central Palermo
As many reviewers have reported, Palazzo Pantaleo is a great find. It’s within walking distance of everything—museums, churches, restaurants, shopping of every sort, but because it’s on an inner courtyard, it’s quiet and calm. The rooms are very large and the bathrooms modern and very well furnished. Giuseppe, the owner, is extremely helpful whether it’s confirming which bus to take to Monreale, suggesting a range of excellent restaurants, arranging a driver for a trip to Segesta and Erice in the off-season. The breakfasts are abundant and awesome, with Sicilian specialties galore, not to mention fresh-squeezed orange juice. Finding the B&B is a bit tricky the first time (it has a private elevator in an unmarked entry), so it’s good to call on your arrival in the courtyard or ask one of the obliging barbers in the shop on the ground floor, who will call for you.
Stayed 5 nights in Mar 2019
Response from giuseppe on Mar 19, 2019
thanks very much for your special and kind review. Best regards Giuseppe

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from giuseppe on Feb 27, 2019
thank you so much Giuseppe

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice spacious room, great location.
A spacious, very clean room with a comfortable bed. The location is ideal, next to shopping, restaurants, and the historical district. Walkable, and very safe. It is easy to get to, and from the airport on the coach.
Stayed 2 nights in Jan 2019
Response from giuseppe on Mar 19, 2019
Thanks very much for your kind and beautiful review Giuseppe

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Palermo jewel
Excellent location, wonderful attentive host. We walked everywhere from our stay. Transport was right at our doorstep if needed. Quiet spacious rooms, delicious breakfast.
Stayed 2 nights in Jan 2019
Response from giuseppe on Jan 22, 2019
thank you Steven. hoping to meet you again Giuseppe

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming and helpful host and staff. Great location. Large and clean room.
Stayed 2 nights in Dec 2018
Response from giuseppe on Jan 8, 2019
thank you very much for your kind review. Giuseppe