City view from property
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Reviews of Hotel Politeama

4 out of 5
Hotel Politeama
Piazza Ruggiero Settimo,15, Palermo, Sicily

Reviews

9.2

Wonderful

Rating 10 - Excellent. 167 out of 229 reviews" "
Rating 8 - Good. 44 out of 229 reviews" "
Rating 6 - Okay. 9 out of 229 reviews" "
Rating 4 - Poor. 3 out of 229 reviews" "
Rating 2 - Terrible. 6 out of 229 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Adam, Shoreline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 2 nights in Mar 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time in Palermo and enjoyed our stay at Hotel Politeama. It is situated convenient to shopping, restaurants and all of the sites in the historical area of Palermo. We especially appreciated the rooftop bar and restaurant where we enjoyed a glass of wine each night and appetizers. The breakfast was also very well done. The staff is wonderful. We took the shuttle bus to the airport that stops right outside the hotel. Very convenient and much less expensive than other options. The only concern we had was that our room was warm. We talked to the staff and they explained that they don’t turn the air on during this time of the year (January) and the large window is beautiful but allows the sun to heat the room. They suggested some options with the window and drapes that worked well. They also were willing to move us to an interior room but we decided to stay where we were. We would definitely recommend this hotel to others.
Stayed 3 nights in Jan 2024

10/10 Excellent

Ronald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Jan 2024

10/10 Excellent

Rodel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location is so central to everything just by walking and if you need the bus, its steps away from the hotel entrance. So convenient. Did I mention how good the breakfast was? Oh yes.
Stayed 6 nights in Dec 2023

10/10 Excellent

Carol, OLYMPIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For shoppers this is the best possible location. For city sights it is extremely well placed as well. A bonus is that the bus to the airport stops virtually outsd
Stayed 2 nights in Dec 2023

10/10 Excellent

Massimo

Stayed 1 night in Dec 2023

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb location and had one of the biggest rooms we’ve had in our travel history (and we’re a frequent family traveler). Breakfast buffet was topnotch.
Stayed 3 nights in Nov 2023

10/10 Excellent

SAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay Here !
Stayed 3 nights in Oct 2023

8/10 Good

VICKI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Nilla Raye

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is across from the square. There are many stores and restaurants within walking distance. Staff friendly Good breakfast
Stayed 2 nights in Oct 2023

10/10 Excellent

Ashleigh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern Hotel in Great Location!
Had a great three-night stay here with my grandma and sister! The hotel was very modern, in a great location and the staff were all very helpful! The room was nice and big and the bathroom/shower were amazing. The breakfast was also lovely - would 100% stay here again!
Stayed 3 nights in Oct 2023

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2023

10/10 Excellent

Estelle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed this hotel.
Stayed 5 nights in Sep 2023

10/10 Excellent

Alexander

Traveled with group
Liked: Property conditions & facilities
Location was great! Close to everything. We loved the rooftop bar in the evening with a great view of square. Also if you have a car no worries about trying to find a place to park. Hotel has an agreement with a parking garage that comes and picks up your car and will bring back your car to you within 15 min. We enjoyed our stay for 3 nights.
Stayed 3 nights in Oct 2023

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice for a visit to Palermo
Hotel Politeama is conveniently located within walking distance of the old city sights but in a quieter part of town. The bus from the airport is right across the street. The room was comfortable, clean and modern. The breakfast buffet was very extensive and the staff was respectful and friendly. Would definitely recommend this hotel to anyone.
Stayed 2 nights in Oct 2023

10/10 Excellent

Faith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

David

Stayed 1 night in Sep 2023

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

10/10 Excellent

Gloria

Traveled with partner
Excellent location, in front of the theatre and just around de corner de beautiful walk through via della Liberta, full of trees and elegant stores
Stayed 1 night in Sep 2023

10/10 Excellent

Dragos, Oakville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

8/10 Good

Ram

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our overall experience was good, but the last evening at the hotel was very disappointing. There was pounding music from the rooftop bar coming into our 8th floor room! until well after midnight, and although we were assured it would stop, it continued. We did not sleep well and to compound it, we had an early check out time. There was no apology or communication from the management, even though we filed a complaint with the front desk.
Stayed 3 nights in Sep 2023

8/10 Good

Eileen

Liked: Cleanliness, property conditions & facilities
N/a
Stayed 3 nights in Sep 2023

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Valet parking at the property, right in the middle of the action, super-friendly and helpful staff. Great 4* hotel in Palermo. Be sure to stop by the rooftop bar for a nightcap! Stayed here at the beginning and end our Sicily trip.
Stayed 1 night in Sep 2023

10/10 Excellent

Jeanette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff is fantastic and very helpful. Room amenities are very good and the bathroom is spacious and very clean. The rooftop bar was great, yet a bit pricey. However we had a wonderful spacious room with a terrace where we enjoyed wine and watched the action in the square below. They also have valet car service. Would not hesitate to stay here again!
Stayed 2 nights in Sep 2023

10/10 Excellent

Loren

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk-not all staff were not as equally as knowledgeable, which doesn’t show consistency particularly with one of the female staff who didn’t give us proper directions to get a ticket to Favignana. Praises go to Rosana Praises go to the woman in the breakfasts room Overall excellent-Thankyou
Stayed 3 nights in Sep 2023

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property. Would definitely return
Stayed 1 night in Sep 2023

10/10 Excellent

Grant

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay in Palermo.
Stayed 3 nights in Sep 2023

6/10 Okay

Gemma

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
We booked a room with city views instead was looking at a staircase and wall. As it was my boyfriends birthday the actual time we were there I asked if any other rooms available. I was told NO. Other rooms similar to ours seemed vacant. I am still having on going discussions with property regarding city tax which I have confirmation email to say I'd already pre paid but was told I had to pay at the property? No facilities for 4* hotel - not advised of rooftop bar/restaurant or anything on check in. Made to feel quite inadequate.
Stayed 3 nights in Sep 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was fantastic.The staff were always helpful.The room was very roomy.Excellent value for money.
Stayed 3 nights in Aug 2023

8/10 Good

Medina

Stayed 8 nights in Aug 2023

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My husband and I are American and we’re very impressed by this hotel. It was a great location if you want to be in city center of Palermo with a rooftop bar and incredible view. Everything was very clean and all the staff we spoke with spoke great English. We used the valet service for parking which was an easy process. We only stayed here 2 nights but highly recommended walking down the Main Street for the shops and architecture.

2/10 Terrible

Riaan

Disliked: Cleanliness, staff & service
Stayed 3 nights in Aug 2023

10/10 Excellent

ANGELINA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
its in the middle of everything.
Stayed 5 nights in Aug 2023

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the hotel, close to everything in a safe area. Designer shops right next to hotel, great service, good breakfast.
Stayed 2 nights in Aug 2023

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is centrally located. A 10 minute walk to most sites of interest. The room was clean and spacious. Breakfast was good. A good place to stay in Palermo. Valet parking..
Stayed 2 nights in Jul 2023

2/10 Terrible

Trevor, Sun Lakes

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

10/10 Excellent

Rakez

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Cecilia

Liked: Property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

4/10 Poor

John

Stayed 4 nights in Jul 2023

10/10 Excellent

John G., monterey

Traveled with partner
Location and helpful staff great room
Stayed 2 nights in Jul 2023

8/10 Good

Sammy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay, in fussy and good location
Stayed 2 nights in Jul 2023

10/10 Excellent

Lucia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, safe, in great location. Front desk staff assisted with booking a trusted car company for airport and that was seamless.
Stayed 1 night in Jul 2023

10/10 Excellent

Vijender

Liked: Cleanliness, staff & service, property conditions & facilities
I liked service and space.
Stayed 3 nights in Jul 2023

10/10 Excellent

Carole

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous.
Stayed 1 night in Jun 2023

10/10 Excellent

barry

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel.Well managed with friendly and helpful staff. Breakfast first class with great variety.Room spacious and well maintained.Location ideal for seeing Palermo. Well done to everbody who helped make our stay so enjoyable.
Stayed 7 nights in Jun 2023

8/10 Good

Seann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2023

10/10 Excellent

karen

Stayed 1 night in Jun 2023