Ratings based on 169 Verified Reviews

4.5 out of 5
94% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Boutique hotel in Palermo

Posted Jan 14, 2018
Pros: My wife and I loved this hotel. We even had our own plunge pool on the terrace. Room was spacious with plenty of storage space.
Location: Well situated in Palermo Hollywood with lots of good restaurants within easy walking distance. Area feels very safe but not as touristy as others.
From the moment we arrived after a long flight the staff were very friendly and helpful. I have previously stayed in Palermo so know the area and had heard good things about the Vitrum although this was our first stay here. We stayed for 3 nights before leaving to other parts of Argentina and have booked to stay another 2 nights when we return to a Buenos Aires.
Comment from Hotel Management
Jan 24, 2018 by Milton Goncalves, Hotel Management
Dear Chris Thank you very much for sharing your comments about your recent stay with us. We are very happy to know that your stay lived up your expectations. We work every day so that each of our guests feel an unforgettable experience Until any time and of course we are at your disposal when you need it. Very cordially Milton Goncalves General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Awesome hotel.

Posted Jan 11, 2018
Great location. Great staff. My only complaint were the towels. They seem thin and used too many times
Comment from Hotel Management
Jan 24, 2018 by Milton Goncalves, Hotel Management
Dear guest Thank you very much for your comments! Regarding the observations mentioned, we will work to improve each point. We hope to receive you again in our house at any time Best regards Milton Goncalves General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Guatemala

Boutique hotel in a lively neighborhood

Posted Jan 11, 2018
Small, modern and confortable place to stay. It is located in an area with lots of restaurants and bars. The staff is friendly and efficient. Our room had a nice terrace where we spent the New Years Eve and had the chance to look how Argentinians welcome 2018. It has a decent buffet for breakfast in which you can order eggs your style. It is a good lodge for couples. I highly recommend it.
Comment from Hotel Management
Jan 24, 2018 by Milton Goncalves, Hotel Management
Dear Gustavo Thank you very much for sharing your comments about your recent stay with us. We are very happy to know that your stay lived up your expectations. We work every day so that each of our guests feel an unforgettable experience Until any time and of course we are at your disposal when you need it. Very cordially Milton Goncalves General Manager
5 out of 5
by Carlos

Great p[lace to stay

Posted Nov 24, 2017 on Hotels
A wonderful short stay in Vitrum. I travel at least twice a year to Buenos Aires, and this was my first time in this hotel, a great surprise. Very friendly staff, nice small hotel, very comfortable, and very conveniently located, close to great restaurants and bars. And still, very quite inside. A bonus, a great breakfast
Comment from Hotel Management
Nov 26, 2017 by Natalia, Hotel Management
Dear Carlos Thank you very much for sharing your comments about your recent stay with us. We are very happy to know that your stay lived up your expectations. We work every day so that each of our guests feel an unforgettable experience Until any time and of course we are at your disposal when you need it. Very cordially Milton Goncalves General Manager
4 out of 5
by A verified traveler

Posted Nov 21, 2017
Heavy party area, some Uber drivers did not pick us up.
Comment from Hotel Management
Nov 22, 2017 by Johannes, Hotel Management
Dear Johannes, Thank you very much for sharing your comments about your recent stay with us. We are very happy to know that your stay lived up your expectations. We work every day so that each of our guests feel an unforgettable experience Until any time and of course we are at your disposal when you need it. Very cordially Milton Goncalves General Manager
4 out of 5
by A verified traveler

Helpful staff, great area of BA

Posted Nov 20, 2017 on Hotels
I liked the hotel so much I booked another night. The hotel staff really couldn’t have been any friendlier or helpful.
Comment from Hotel Management
Nov 22, 2017 by Natalia, Hotel Management
Dear guest. Thank you very much for sharing your comments about your recent stay with us. We are very happy to know that your stay lived up your expectations. We work every day so that each of our guests feel an unforgettable experience Until any time and of course we are at your disposal when you need it. Very cordially Milton Goncalves General Manager
5 out of 5
by Jennifer

great service, good location, comfortable room

Posted Nov 15, 2017 on Hotels
We had a great time at the Vitrum. The front desk staff was always very nice and super helpful, able to speak english very well. It is located in a great area with easy access to restaurants and bars, and was about 15 minute walk to Subte (subway) which gave us access to Recoleta, Downtown, San Telmo, and Puerto Madero (with a lot of walking too). Could hear outside noise in the early morning hours on Saturday night, but otherwise quiet. Room was cozy and comfortable. Pool area is small but there are only a few rooms in the hotel so it doesnt really get full. We enjoyed our stay overall.
Comment from Hotel Management
Nov 19, 2017 by Natalia, Hotel Management
Dear Jennifer, Thank you very much for sharing your comments about your recent stay with us. We are very happy to know that your stay lived up your expectations. We work every day so that each of our guests feel an unforgettable experience Until any time and of course we are at your disposal when you need it. Very cordially Vitrum Staff
5 out of 5
by A verified traveler

Posted Nov 10, 2017 on Hotels
Comment from Hotel Management
Nov 13, 2017 by Natalia, Hotel Management
Estimado huesped. Muchas gracias por compartir sus comentarios sobre su reciente estadía con nosotros. Nos hace muy felices saber que su estadía estuvo a la altura de sus expectativas. Trabajamos día a día para que cada uno de nuestros huéspedes sientan una experiencia inolvidable Hasta cualquier momento y desde luego estamos a su disposición cuando lo requiera. Muy cordialmente
3 out of 5
Recommended
for Everyone
by A verified traveler from Sacramento, CA

Nice modern style hotel.

Posted Nov 4, 2017
Staff was courteous. Free welcome drink in the bar was a nice touch. Room was clean, but the shower in our room had a very cracked pan around the edges (clearly water was draining into the cracks) and a plastic shower curtain that was discolored and a little moldy looking, though I think it was clean. We stayed in one of the fancier rooms (2 stories with pretty floating staircare up to the king bed and bathroom loft, large window seat) so I was surprised at the relatively lower standard of the shower. The floor to ceiling windows overlooking the garden were really beautiful.
Comment from Hotel Management
Nov 7, 2017 by Vitrum Staff, Hotel Management
Dear Thank you very much for sharing your comments about your recent stay with us. We are very happy to know that your stay lived up to your expectations. We work every day so that each of our guests feel an unforgettable experience Until any time and of course we are at your disposal when you need it. Very cordially
5 out of 5
by Joseph

Excellent hotel option in Buenos Aires

Posted Aug 1, 2017 on Hotels
Excellent hotel - will definitely return when I am in Buenos Aires.