Ratings based on 144 Verified Reviews

4.6 out of 5
98% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 9, 2018
was good ok was good both nights don't have time for this.. i hate surveys
5 out of 5
by Surama

This traveler left a rating score only Posted Dec 29, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 23, 2017
Extremely satisfied, would recommend and stay again!
5 out of 5
by Casie

Posted Dec 4, 2017 on Hotels
Great! Super fun and polar express themed to go along with our polar express train ride. Free breakfast. Free coffee and fruit at all times of the day. We had a blast at the indoor pool!
3 out of 5
Recommended
for Everyone
by A verified traveler from Palestine tx

Double charged

Posted Dec 2, 2017
Got double charged now I'm hoping that money get back in my account by the 4th for my car payment :(
1 out of 5
by A verified traveler

Bad choice

Posted Nov 26, 2017
We arrived to our room and walked in to find maintenance there working on the a/c. When we returned two hours later the key wouldn't work. We then had to wait another hour for it to get fixed. We had no sheets for hide a bed. I Called the front desk and was told that I would have tongo downstairs to get them. Our King suite had a total of 4 pillows. I walked back downstairs to get an extra pillow but was told there were no more in the Building. Not at all impressed with the front desk staff.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location for going to Polar Express Train Ri

Posted Nov 26, 2017
Nice hotel, clean rooms, nice that they had activities to entertain the kids
5 out of 5
by Amy

so happy with our stay

Posted Nov 20, 2017 on Hotels
Everyone was very nice... I loved how they had activities for my kids... The pool area was very clean.
4 out of 5
by Olivia

This traveler left a rating score only Posted Oct 7, 2017 on Hotels
5 out of 5
by timmey

This traveler left a rating score only Posted Sep 24, 2017 on Hotels