Ratings based on 626 Verified Reviews

4.2 out of 5
86% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from Miami

Very noisy and to much expensive for the comfort

Posted Aug 21, 2017
Not good, is not that appears in internet, old fashions rooms, restaurants and bars close were soon, pool too small for many peoples
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 19, 2017
Pros: Clean
It is a nice clean hotel! Service was good. Would definitely stay there again.
4 out of 5
Recommended
for Other
by A verified traveler from Boston

Nice but .....

Posted Aug 18, 2017
Pros: Pretty inside, beautiful and large room. Nice inside. Very nice staff.
Cons: Have an adult section at the pool so we can swim.encourage families to be in the kiddie section.
Location: Very good location for museums, downtown, shopping was great!
tons of children taking over the pool and no adult section. Music blaring really loud. Had to go behind some bushes to relax. I thought it was a resort not a kiddie pool. Parents let kids run wild.
Comment from Hotel Management
Aug 18, 2017 by Reservations Department, Hotel Management
Hi Karen, we are sorry to hear that there were a lot of kids in the pool area during your stay. We appreciate you taking the time to leave us feedback. We are going to work hard to fix the issues that you experienced. Thank you for letting us know.
5 out of 5
Recommended
for Everyone
by A verified traveler from new york

Nice hotel. Great food.

Posted Aug 14, 2017
Hotel is beautiful. The pool and amenities were top class. Steak Restaurant was closed the evening we were planning to dine but there were others in the area. There was live music and a very fun atmosphere on Saturday evening. The spa was amazing, easy to book and definitely worth the visit. The gym was full of all sorts and equipment and even had manyclasses going on. Visit in the off season for a great value! Would definitely stay here again
Comment from Hotel Management
Aug 18, 2017 by Reservations Department, Hotel Management
Hi Angela, thank you for leaving feedback about your stay. We value you as our guest and look forward to serving you in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, ON

Amazing place to stay, at a steal of a price

Posted Jul 18, 2017
I would definitely come back here for another visit. Great service and wonderful staff
Comment from Hotel Management
Jul 21, 2017 by Reservations Department, Hotel Management
We appreciate your feedback. Thank you for being our guest!
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Posted Jul 14, 2017
Was not offered any v.i.p for Expedia members . I had to ask for a late check out which the staff member wasn't too happy about . I decided to ask for an upgrade the next day. which the staff member placed me in the same type of room with a bit of a better view . I didn't know that these were all things that were supposed to be offered to me in the first place until after checkout . Overall this hotel is clean and has many amenities . I enjoyed the live music on Saturday. The steakhouse served a great delmonico steak. Was nice to meet the executive chef. Had a great relaxing weekend and would definitely return .
Comment from Hotel Management
Jul 21, 2017 by Reservations Department, Hotel Management
We are sorry to hear that your VIP benefits were not acknowledged. We value you as our guest and will work hard to fix the issue that you experienced. Thank you for letting us know.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 14, 2017
Very nice hotel good location has all that a traveler would want
Comment from Hotel Management
Jul 14, 2017 by PGA National Resort & Spa Team , Hotel Management
Thank you! We are glad you enjoyed your time with us.
5 out of 5
Recommended
for Everyone
by A verified traveler from k

They escorted me out I can't go back

Posted Jul 11, 2017
They escorted me out. I can't go back. I love this hotel. I hope they change Thier mind.
5 out of 5
Recommended
for Everyone
by A verified traveler from Philadelphia

Beautiful place!!

Posted Jul 10, 2017
Pros: Everything!!
Had an amazing time. Staff was very friendly. Room was spacious and view of water and golf course was beautiful
Comment from Hotel Management
Jul 21, 2017 by Reservations Department, Hotel Management
Thank you for your feedback. We hope to serve you again in the future!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 3, 2017
The staff couldn't have been more helpful and friendly!! It made the stay so nice and the hotel and grounds are beautifully maintained!
Comment from Hotel Management
Jul 7, 2017 by Lauren Wark, Hotel Management
We appreciate your feedback. Thank you for being our guest!