Ratings based on 339 Verified Reviews

3.8 out of 5
81% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Clean and Neat!

Posted Jun 28, 2017
I was pleasantly surprised to find the room as beautiful as the online pictures. Would stay again.
Comment from Hotel Management
Aug 5, 2017 by Gm , Hotel Management
Thank you for your kind review, we look forward to your next stay with us.
4 out of 5
by Jonathan

Posted May 13, 2017 on Hotels
Comment from Hotel Management
Jun 2, 2017
thank you for the kind review
1 out of 5
by Matthew S.

Not happy!

Posted Apr 1, 2017 on Hotels
Extremely upset that I had a family emergency and I could not get a refund since I did not stay
5 out of 5
by A verified traveler

Great hotel!

Posted Apr 1, 2017 on Hotels
Great experience! Staffis wonderful and the restaurant attached is phenomenal!
2 out of 5
by Scott

Old hotel. Good location. Shabby room. Poor value

Posted Mar 31, 2017 on Hotels
This hotel is very old, in a wonderful location, but not good value. The room was shabby and dark. It had one reading light near the bed and the overhead light was not working. At night, some green light from a surge protector shined a bright beam of light toward the bed in our eyes. I had to disconnect it to sleep. The bathroom has not been updated since the 1940s. Some might see that as quaint, but at this price it is not quaint. For example, the H and C caps on the faucets were missing. We wanted ice, but there was no ice bucket and the manager went next door to fetch ice in a plastic bag. I'd avoid this hotel.
4 out of 5
by Fred

This traveler left a rating score only Posted Mar 17, 2017 on Hotels
5 out of 5
by A verified traveler

Great hotel and location

Posted Mar 16, 2017 on Hotels
I had an amazing experience and cannot wait to return, many thanks!
4 out of 5
by John

This traveler left a rating score only Posted Mar 15, 2017 on Hotels
2 out of 5
by A verified traveler

Parking is a problem, kitchen not well-equipped

Posted Mar 13, 2017 on Hotels
Although the listing on hotels.com says "parking, $10 day", in fact there are only a few parking spaces for about HALF of the rooms. Street parking is only good for 1 hour. It was most inconvenient. I finally got a parking pass at 11pm my last night. Also, although the room has a kitchen, it looks nice until you try to use it. Practically no dishes, etc. We discovered this when trying to have breakfast cereal. (The restaurant Trevini looked great, but did not serve breakfast). Also, the dishwasher had a sign inside "broken". I called the manager to discuss these matters, and never heard back, even though I left my cell phone number.
3 out of 5
by peter from Washington DC

stay away from Palm Beach

Posted Mar 5, 2017 on Hotels
unless you're obscenely wealthy it's no place to be.... hotel staff was very helpful