Ratings based on 702 Verified Reviews

3.6 out of 5
76% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Alberta, Canada

Nice place, close to the beach and in the tourist

Posted Aug 23, 2017
I like stay at this hotel, due good price, place, staf people
3 out of 5
by A verified traveler

Posted Jul 18, 2017
New AC units needs to be installed , location is good and the front desk and personal were amazing.
Comment from Hotel Management
Jul 21, 2017 by Marvel Vilchez, Director of Sales & Marketing, Hotel Management
Hello; we took good note of your recommendation and will share it with our superiors. We will also inform all staff members your comment about them. Thank you for staying with us. Looking forward to welcome you again at Brickell Bay Beach Club & Spa in the near future.
4 out of 5
by Ricardo

Work

Posted Jun 19, 2017 on Hotels
Good trip
Comment from Hotel Management
Jun 28, 2017
Hi Ricardo; We are pleased to hear that you enjoyed your stay with us. Sunny wishes from Aruba
1 out of 5
by A verified traveler

Motel

Posted Jun 15, 2017 on Hotels
Terrible
4 out of 5
by A verified traveler

This traveler left a rating score only Posted May 30, 2017 on Hotels
5 out of 5
by William

Enjoyed Aruba!

Posted May 29, 2017 on Hotels
The hotel is in a great location. The staff was pleasant and helpful with directions. My room was clean and very comfortable. For the price, I would stay there again.
Comment from Hotel Management
Jun 28, 2017
Thank you for the good feedback William. We will make sure to inform all staff about your feedback. Looking forward to welcome you again. Sunny wishes from Aruba.
5 out of 5
by brittany

Love this place

Posted May 10, 2017 on Hotels
Easy checkin and out with friendly staff.. They need to get misquote torches bc it's annoying to see them and have to swat away at food
Comment from Hotel Management
Jun 28, 2017
Hi Brittany; Thank you for your feedback on our front desk. We took good note on your suggestions. Sunny Wishes from Aruba.
5 out of 5
Recommended
for Everyone
by A verified traveler from charlotte

Easy walk to the beach!!!

Posted Apr 21, 2017 on Orbitz
No one was at the pool!!! Frozen grapes... excellent drinks!!! The staff is so accommodating and wonderful!!! We love this place!!
2 out of 5
by A verified traveler

Ask for a room on the quiet side

Posted Apr 18, 2017 on Orbitz
They put us on the side facing a disco. Very loud music and we couldn't sleep. Finally after midnight we asked to change rooms which they accommodated. We then learned the disco went until 3am. This was on a Sunday night. The bellman was very friendly and helpful.
2 out of 5
by Kimberly

Disappointed at hotel room

Posted Apr 16, 2017 on Hotels
I stayed in a delux king room. The room was very humid and the floor very slippery. There was supposed to be a 42 in television when in fact it was about a 17 in television. I had to request an iron and ironing board and of course the one they bought had a shortage In The cord. The fire detector was missing from outside my room as well. it appeared to me that our room was not the same standard as other rooms that I peeked into.