2 outdoor pools, cabanas (surcharge), pool umbrellas

Reviews of Eau Palm Beach Resort & Spa

5 out of 5
Eau Palm Beach Resort & Spa
100 S Ocean Blvd, Manalapan, FL

Reviews

9.4

Exceptional

Rating 10 - Excellent. 604 out of 773 reviews" "
Rating 8 - Good. 97 out of 773 reviews" "
Rating 6 - Okay. 37 out of 773 reviews" "
Rating 4 - Poor. 26 out of 773 reviews" "
Rating 2 - Terrible. 9 out of 773 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Melissa

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service at this hotel is really what makes it stand out. It is truly exceptional. Every one of our group of 5 had multiple stories to tell about a staff member who went above and beyond. From the gift shop lady, to the housekeeping, to the restaurant staff, to the pool staff, it was absolutely wonderful. The hotel itself has delicious food at every venue, a lovely adult pool, and comfortable spacious rooms. Only criticism is the lack of a hot tub in the adult pool area. Spa is exceptional and gym is great. Will definitely return.
Response from Owner on Mar 27, 2024
Thank you so much for your glowing review! We are thrilled to hear that our service exceeded your expectations and that each member of our team contributed to making your stay memorable. We can't wait to welcome you back for another fantastic stay!

10/10 Excellent

shane, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing spa and staff. Unfortunately beach was eroded
Stayed 2 nights in Mar 2024

10/10 Excellent

Navin

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, terrific service
Stayed 3 nights in Mar 2024

6/10 Okay

Kenneth

Stayed 2 nights in Mar 2024

10/10 Excellent

Rutshelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it here
Stayed 1 night in Mar 2024

10/10 Excellent

Maria

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely Staff, fantastic Breakfast.
Stayed 3 nights in Mar 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a true luxury. Great staff, clean, beautiful ocean, good food. There is no other like this one from Boca to Palm Beach. However, the practice of grabbing the pool lounges around 7 AM by some hyper competitive visitors and then disappearing for hours or never re-appearing at all should be banned. It reminds cheap all-inclusive resorts. Another mild problem is a really long line of hungry visitors trying to get breakfast at Polpo. I'm sure something can be done to resolve the breakfast congestion. Stir bar, The Breeze can be used to help.
Stayed 4 nights in Mar 2024
Response from Owner on Mar 27, 2024
Thank you for the excellent rating! We appreciate your feedback and are always striving to improve. We hope to welcome you back soon for an even better stay.

10/10 Excellent

Gary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and accommodating. Room service was excellent. Felt very safe there. I am an early riser (5:30 - 6 AM) and I would sit at a table in the large beautiful lobby to work and I was always greeted by a staff member who offered to get me coffee. all very sweet and lovely people working there. It is a dog friendly hotel and I never saw any "accidents" anywhere. There is a family pool and the adult pool is smartly situated away from the family pool where it is a calmer atmosphere. Poolside service is excellent with terrific staff.
Stayed 5 nights in Mar 2024
Response from Owner on Mar 27, 2024
Your review captures the essence of our resort perfectly – luxury, relaxation, and the beach! It's wonderful to know that you experienced such warm hospitality and that our dog-friendly policy was maintained impeccably. We look forward to welcoming you back for another delightful stay!

10/10 Excellent

John, Vienna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful resort. Worth the trip.
Stayed 4 nights in Mar 2024

10/10 Excellent

Nathaniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, amazing hospitality - a wonderful vacation experience!
Stayed 2 nights in Mar 2024
Response from Owner on Mar 27, 2024
Thank you for choosing us for your vacation getaway. We look forward to the opportunity of welcoming you back soon.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property; well kept. Food very good. Returned after dinner and turn down and found door left ajar. Reported but no response. Had to call each day to get room cleaned before late afternoon. Called for car 15 minutes prior to needed but not once ready; wait 5-15 minutes…or more. Then wrong car brought last time. Disappointed.
Stayed 4 nights in Mar 2024
Response from Owner on Mar 27, 2024
Thank you for your feedback regarding your recent stay. Please know that we take your concerns seriously and are always looking for ways to improve to provide a better service. We look forward to the opportunity to welcome you back.

10/10 Excellent

Maria, key biscayne

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is amazing! Beautiful! But the reception staff and the restaurant hostesses lack of training and careless.
Stayed 1 night in Mar 2024

6/10 Okay

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
What I loved about this hotel was the Staff😊..Professional and attentive...( shout out to Brendon and David, the Bellman..naturally hospitable folks👍) My biggest disappointment was the Beach.( not the hotels fault) but i wanted to "Walk the Beach" and swim there, but the beach vibe was killed by the shore erosion😔. ( would have also been nice if hot tub was not exclusively an Extra fee through the spa😐)...
Stayed 2 nights in Mar 2024

10/10 Excellent

Anand

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay. Long beach for walking. Heated pool was great. Rooms were clean and very comfortable. Had balconies with swinging hammock and table/chair. Valet parking only option, for $40/d. For about twice the price of a regular motel, it was well worth the price.
Stayed 2 nights in Mar 2024

8/10 Good

Maria, key biscayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Lynn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is luxurious & the staff went out of their way to be helpful. The perfect place to relax & unwind. We will definitely return to this hotel!
Stayed 6 nights in Feb 2024

8/10 Good

Mark

Liked: Cleanliness, property conditions & facilities
A very nice located resort with well appointed rooms. Service at pool wasn’t great - lots of staff on phones and food/drink service pool service was mediocre at best. Restaurants were good but extremely pricey
Stayed 2 nights in Feb 2024

10/10 Excellent

Gloria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, very clean and outstanding service staff. The only drawback is the beach or lack thereof. It has eroded so you can only enjoy a walk at low tide. Food and restaurants were also excellent.
Stayed 5 nights in Feb 2024

10/10 Excellent

Joanna

Stayed 4 nights in Feb 2024

10/10 Excellent

Erin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service, staff, and resort were all equally stunning!!
Stayed 3 nights in Feb 2024

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
A great hotel /
Stayed 7 nights in Dec 2023

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fsu
Stayed 4 nights in Jan 2024

10/10 Excellent

Quintin

Stayed 2 nights in Jan 2024

10/10 Excellent

robert

Stayed 5 nights in Jan 2024

10/10 Excellent

Matt

Stayed 4 nights in Dec 2023

8/10 Good

Katrice

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

alain

Stayed 2 nights in Nov 2023

10/10 Excellent

Toral

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying at Eau and will return
Stayed 3 nights in Nov 2023

10/10 Excellent

melissa

Stayed 3 nights in Oct 2023

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic time!
Stayed 5 nights in Sep 2023

10/10 Excellent

OSCAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Marta

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

6/10 Okay

Candace

Liked: Cleanliness
Disliked: Staff & service
The place was beautiful just like the pictures. Service in restaurants, poolside, beach was slow if we got any service at all. Had to eat off-site for good food. I have a genetic heart condition and am on a low-sodium diet. I ordered a meal that didn't have sauce and wasn't something pre-seasoned. I requested no additional salt. When it arrived, I could see salt all over it. The waiter just shrugged and took the plate and said 'well I told them.' Not what I expect from a 4.6 star hotel.
Stayed 4 nights in Aug 2023
Response from Owner on Sep 5, 2023
Thank you for taking the time to provide feedback about your recent experience at one of our restaurants. We take our guests feedback to heart and are committed to addressing the areas of concern you've mentioned.

10/10 Excellent

Nashville, Washington

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing resort clean and top notch service
Stayed 2 nights in Aug 2023
Response from Owner on Aug 14, 2023
Thank you for the generous 5-star rating! Your positive feedback means a lot to us.

10/10 Excellent

Olivia Agnes

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was absolutely gorgeous, the pools were beautiful and warm, and the staff were all incredibly kind and attentive. Really made us feel like VIPs!
Stayed 4 nights in Aug 2023
Response from Owner on Aug 14, 2023
Thank you for your wonderful review! It was a pleasure being your host, and we can't wait to see you again soon.

10/10 Excellent

Raymond

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed my stay, this is a first class operation, the staff was very friendly and always accommodating, the facility was absolutely beautiful, the views are outstanding, highly recommended. Restaurants on site are superb, specifically Polpo Palm Beach.
Stayed 3 nights in Aug 2023
Response from Owner on Aug 14, 2023
We're delighted to hear that you enjoyed your stay and the stunning views! It's great to know that you had such a positive experience with the on-site restaurants, particularly Polpo Palm Beach.

10/10 Excellent

Brendan

Stayed 3 nights in Jul 2023

10/10 Excellent

w gray

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel Ever
Amazing
Stayed 3 nights in Jul 2023

10/10 Excellent

Sabrina, Kirkland

Liked: Staff & service
Stayed 1 night in Jul 2023

10/10 Excellent

Lawrence

Business traveler
Liked: Property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

colleen

Stayed 3 nights in Jun 2023

10/10 Excellent

Sharrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023

10/10 Excellent

Yenisey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort so much to do! Great for our kids 8 and 10 and the beach water at this time of year was perfect
Stayed 3 nights in Jun 2023
Response from Owner on Aug 14, 2023
Thank you for the fantastic 5-star rating! We're delighted that you had a wonderful time enjoying your getaway with your kids.

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

10/10 Excellent

Christopher, charlotte

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The staff made the stay perfect.
Stayed 1 night in May 2023

10/10 Excellent

Erika S

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!
Stayed 3 nights in May 2023

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our entire stay was complemented by the beautiful room, the surrounding pool area, and the overall beauty of this resort. The spa was one of the top five that I have utilized. The restaurants met our expectations. All employees that we encountered were always very pleasant and helpful. I would definitely recommend the Eua.
Stayed 4 nights in May 2023

10/10 Excellent

Jeffrey

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
40 th birthday trip
Stayed 1 night in Apr 2023

10/10 Excellent

Isabelle

Stayed 3 nights in Apr 2023

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well kept, staff was attentive.
Stayed 4 nights in Apr 2023