Ratings based on 706 Verified Reviews

4.1 out of 5
80% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from NY

Good hotel.

Posted Oct 21, 2017
Pros: Services
Cons: Beach appearance, restaurant food and rooms might need extra dusting.
Location: Not much to do or see without a car.
Everything is good about the hotel, except for the noise made by other guest and some of the room services. The food inside the hotel was mediocre, and the beach outside was very dirty.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel on the beach!

Posted Oct 6, 2017
Super nice modern hotel on the beach, good food, nice staff.
Comment from Hotel Management
Oct 6, 2017 by Corinne T, Hotel Management
Thank you for your feedback! We're glad your stay was the 4 star experience we strive to give our guests. We hope your day is as beautiful as our beach is!
4 out of 5
Recommended
for Everyone
by A verified traveler from philadelphia

Posted Oct 3, 2017
Short business trip. Hotel very private and nice amenities. Gym a bit small.
Comment from Hotel Management
Oct 3, 2017 by Corinne T., Hotel Management
Thank you for your feedback! We love our guests and although our fitness center is more intimate, we want our guests to have more fun in the sun anyways!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 2, 2017
Great place to stay me and my boyfriend enjoyed it
Comment from Hotel Management
Oct 2, 2017 by Corinne T., Hotel Management
Thank you for your feedback! We want each of our guests to enjoy their stay with us. We can't wait until your next stay! We hope your day is as beautiful as our beach is.
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami, Florida

Relaxing Beach Hotel

Posted Sep 28, 2017
I booked this hotel because I was going to a concert near by and decided to make it a weekend away. I'm so glad I did..! The Hotel is very elegant. The staff was amazing. All were friendly and helpful. The room was clean and I slept so good in the big comfy bed. I had breakfast downstairs at their restaurant and the food was delicious... I will definitely stay here again.
Comment from Hotel Management
Sep 30, 2017 by Corine T, Hotel Management
WOW! What break taking photos! Thank you so much for sharing and also thank you for such kind words! We are happy to hear that the staff gave you the 4 star service we strive to give every guest. We can’t wait for your next stay. Once you’re ready to plan it, give us a call so we can give you a vip rate as a returning guest! We hope your day is as beautiful as our beach is!
3 out of 5
by A verified traveler

Posted Sep 7, 2017
Hotel staff were kind and helpful. Felt it was odd to be walking in from the beach through the dinning room by the bar. Elevators were slow. Felt the room was not as clean as it should have been on arrival.
Comment from Hotel Management
Sep 14, 2017 by Corinne T, Hotel Management
Thank you for the feedback! We are glad to hear that the staff was kind and helpful, however we also pride ourselves on our resort cleanliness. Could you give us a call to discuss your stay? We would love to have you back to achieve a 5 star rating and give you the 4 star service you deserve! We hope your day is as beautiful as our beach is!
5 out of 5
Recommended
for Couples
by A verified traveler from Sarasota Fl

right on the beach, beautiful spa setting

Posted Sep 7, 2017
Pros: since I was there for 1 night, and there is a storm pending, the place was empty, I think I saw 3 other guests on the property.
Location: right on the atlantic, 15 minutes from worth avenue, which is full of high end shopping, restaurants and activities.
Hotel smells like a spa when you walk in, friendly valet and front desk. The food at the restaurant was delicious, small menu, but variety of fresh items. Had a signature drink at the bar, and sat outside in the cabana area to watch the moonlight. The room was large with a bohemian vibe, platform bed comfortable, extra pillows, nice mini bar selection. Big shower with rain-head or personal wand and the toilet had privacy glass door and telephone. The large infinity edge pool water temperature was perfect, and the spa has a waterfall wall background. I did not use the spa services, but the menu had many nice options. I was there for 1 evening and will definitely plan a weekend getaway return visit.
Comment from Hotel Management
Sep 14, 2017 by Corinne T, Hotel Management
Thanks for your feedback! As soon as you walk into our resort we want each guest to have a 4 star experience! From the spa-like aroma to a smiling friendly staff, we know each element really makes for a great vacation! We hope next time you get to utilize the Spa! It will be the cherry on top to make your vacation that much better! We can’t wait until you stay with us again. We hope your day is as beautiful as our beach is!
2 out of 5
by A verified traveler from Orlando

Hotel needs to be completely revamped.. again..

Posted Sep 2, 2017
Pros: Beach only
Cons: Read our experience..
Location: Its ok, for a beach hotel.
This hotel was great 5 years ago. This was the first time we had been back in 3 years. The finish on the outside if the building is peeling off. The steps to the pool are broken. The loungers around the pool were dirty. Beer bottles, soaking wet used towels sitting for 3 days. No one serves drinks like they used. One lady that we had to ask if she worked there, said yes I do and someone will be out shortly. No one ever came. So we just went inside to get our own drinks. The outdoor kitchen by the pool and the upper Cabana's were awful. It seems that no one has been looking after the place for 6-12 months.. No one cares either like they use too. The pictures online were from long ago, when we use to go there. They took off all the awesome wall paper and just painted everything white. Look so bad. As soon as you walk in, you can see the bad changes. Who ever thought of these changes should be fired. The owners (Green's) have let this place go and either need to sell it off or spend some money on it. Food is way to expensive. One thing that was nice, is the beach is nice as always.
Comment from Hotel Management
Sep 14, 2017 by Corinne T, Hotel Management
We are sorry to hear that your stay was not the 4 Star Service that we strive to give. It seems like you may have stayed awhile back as all the pictures online are actually brand new. We held a photo shoot of the property recently to showcase all the amazing changes we have made! We would love the opportunity to have you revisit using a VIP rate and make your next vacation the best possible! Could you please contact us to discuss the details of your stay in length? We apologize for any inconvenience you had while staying with us and look forward to speaking with you soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami, FL

Very nice

Posted Aug 23, 2017
I've just stayed one night and it was very pleasant. Good food but kitchen at night closed early and the sushi place was not in service. Good value for your money. Swimming pool is located through the parking, on the opposite to the beach, that is weird.
Comment from Hotel Management
Aug 23, 2017 by Corinne T, Hotel Management
Thank you for your feedback! We're glad to hear you had a pleasant experience while staying with us! We are looking into extending our restaurant hours as we know our guests might like a late night snack! As far as the pool, we want to make sure there isn't any sand in your poolside stay! It's like two different tropical getaways! We hope your day is as beautiful as our beach is!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 17, 2017
Weekend family break. Stayed one night. The beach is lovely, although the hotel had ran out of beach towels by the time we arrive (3pm) which was disappointing and not resolved. The food is good, we had lunch.
Comment from Hotel Management
Aug 18, 2017 by Corinne T, Hotel Management
Thank you for your feedback! We apologize for the towel issue, however we hope that you’ll come back and stay with us so we can make your next vacation the most memorable yet ! Have a great rest of the week!