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Old building that has been somewhat renovated. There’s no privacy in the bathroom because the “door” is so thin. The walls are pretty thin too, so if you happen to have noisy neighbors, you’re out of luck. The reception desk workers are not trained to be friendly at all. But the place was clean and tidy.
My stay was amazing no issues what so ever and the cleaniness was perfection, definitely getting another room soon!
Lucas
Stayed 3 nights in Mar 2024
6/10 Okay
Aaron
Traveled with family
Mar 2, 2024
The room was average and pretty clean however tv was confusing basically using someone’s Roku account check in was ridiculous don’t understand why they find it necessary to take the hospitality out of the hospitality business after you book they send you a text link wanting you to do a self registration where they want your id your card picture the name of the guest who will be with you and their id the car you will be driving and the plate number I thought it was stupid but I filled it out 2 months in advance anyway then the day you are going to check in they text you the room number and a code for a lock box next to the door that by the way doesn’t work so had to still get a key from the lady at the desk when trying to get to the room the cleaning staff was taking up the whole walk way to get to the room and made it next to impossible to get to the room after a couple hours of being there I get a text saying upon check out please take your trash out before leaving this is supposed to be a vacation not take care of my house I paid for hospitality that they basically didn’t give next time I’ll just stay at the Walmart self check lanes
Very poor water pressure in the shower. Room had a mildewy smell. Stayed there a week, room was not cleaned or visited by housekeeping once. When I arrived, there was dirt and hair on the floor.
They checked us in 2 hours after check-in time. We got to the room and the bedding was dirty and the sink was leaking. They fixed it all very fast. The pool was nice and the pool bar was small but fun. Don’t think I would return but for the price it was fair.
They started to clean the property as we were leaving. It was very dirty and overgrown when we arrived. No staff to tell where the room is. Some key coders don’t work. No ice machine in the outlying building. Shady people in the back of the outlying building.
All was very nice except the room smelled like smoke
kevin
Stayed 2 nights in Feb 2024
6/10 Okay
Joan
Traveled with group
Feb 11, 2024
Liked: Staff & service
the concept of an efficiency room hotel is good
the entire property is in need rf a facelift.
the outdoor corridors are in disrepair.
the staff was very friendly, helpful and polite.
Reasonably clean, but everything in a state of disrepair...after 3 days of moderate rain, the ceiling fan in my ground floor unit bathroom started leaking, followed by wet plaster on the ceiling leaking too...
This is a motel not a hotel!! Checked in and was told the door pin pad was broken so they gave us a key which is no big deal. They tell us it’s in the “other” building so we had to walk to the next building and our door was right next to the stairs. Room smelled of bleach, we tried to keep our door open to air it out but the people lingering in the stairs made it feel extremely unsafe. The rooms had conjoining doors to the next room with no lock on them. The motel is located on an expressway or highway so it was extremely noisy with all the cars and people lingering outside. You are supposed to empty your trash from the room before you check out? Never had a “hotel” ask me to do that. On the day of check out the fire alarm went off at 8am and didn’t stop for over 20 minutes. When we checked out the front desk employee in the other building didn’t even speak English. Extremely disappointed and a waste of money
We could hear the people in the room next to us when they were talking. Roofers were working at 8am no notification of the roofers. Precheck in was a hassle and unnecessary. Would not recommend nor would I stay there again.
Jeffrey
Stayed 1 night in Dec 2023
Response from Suzi on Dec 28, 2023
Thank you for sharing your experience with us. We apologize for the noise disruptions from neighboring rooms and the unexpected inconvenience caused by the roofers. We understand the importance of a peaceful stay and will address this issue to prevent future occurrences.
10/10 Excellent
Leydis
Dec 22, 2023
Leydis
Stayed 2 nights in Dec 2023
10/10 Excellent
Juli
Dec 18, 2023
Juli
Stayed 1 night in Dec 2023
8/10 Good
Kim
Dec 17, 2023
Kim
Stayed 1 night in Dec 2023
Response from Suzi on Dec 28, 2023
Thank you for your valuable feedback.
10/10 Excellent
Rebecca
Dec 16, 2023
Great pool, clean room, great location
Rebecca
Stayed 2 nights in Dec 2023
Response from Suzi on Dec 28, 2023
Thank you for taking the time to share your positive feedback! We're thrilled to hear that you enjoyed our great pool, clean rooms, and convenient location. Your satisfaction is our priority, and we look forward to welcoming you back for another fantastic stay.
Shower didn’t drain; standing in dirty water. Bathroom dirty. Staff short with any requests.
Brian
Stayed 1 night in Dec 2023
Response from Suzi on Dec 6, 2023
I'm sorry to hear about the issues you encountered during your stay, including the shower drainage problem, bathroom cleanliness, and staff interactions. This is certainly not the experience we aim to provide.Your feedback is valuable, this will help us ensure a better experience for future guests.
Booked our room to someone walked in on a half naked person -
Room 222 the front desk lady said I should’ve came to the desk when I booked it online to skip the front desk with a code that used once I booked it - said it’s my fault or didn’t even apologize gave me a metal key 🔑 room 223
F
Stayed 4 nights in Nov 2023
Response from Suzi on Dec 6, 2023
I'm truly sorry to hear about the uncomfortable and distressing situation you experienced with someone walking into your room. This is not the kind of experience anyone should have during their stay.It's also concerning that the front desk response was not understanding or supportive. Your safety and comfort are paramount, and I apologize for any inconvenience and distress caused.
I like the convenience of it being a nice hotel and near my dad.
Sherrie
Stayed 6 nights in Nov 2023
Response from Suzi on Dec 6, 2023
I'm glad to hear that you find the hotel convenient and that it's located near your dad. Proximity to loved ones can make a stay even more enjoyable. If there's anything specific you'd like to share about your experience or if you have any requests or questions, feel free to let me know. I'm here to help!