Outdoor pool, sun loungers

Reviews of Boca Plaza

3 out of 5
Boca Plaza
2901 N Federal Hwy, Boca Raton, FL

Reviews

6.8
Rating 10 - Excellent. 271 out of 1011 reviews" "
Rating 8 - Good. 266 out of 1011 reviews" "
Rating 6 - Okay. 184 out of 1011 reviews" "
Rating 4 - Poor. 147 out of 1011 reviews" "
Rating 2 - Terrible. 143 out of 1011 reviews" "

7.0/10

Cleanliness

7.0/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

keith

Traveled with partner
Disliked: Amenities
Hot water was barely warm. 😢
Stayed 1 night in Mar 2024

8/10 Good

Banele

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Antonia

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
convenient to all
Stayed 5 nights in Mar 2024

6/10 Okay

Ana, Lake Worth

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Old building that has been somewhat renovated. There’s no privacy in the bathroom because the “door” is so thin. The walls are pretty thin too, so if you happen to have noisy neighbors, you’re out of luck. The reception desk workers are not trained to be friendly at all. But the place was clean and tidy.
Stayed 1 night in Mar 2024

10/10 Excellent

Ethan

Stayed 5 nights in Mar 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
I had a good stay. Thank you
Stayed 2 nights in Mar 2024

4/10 Poor

Delsy

Disliked: Staff & service, property conditions & facilities
Beds were terrible, floor was dirty, parking was not existent
Stayed 2 nights in Mar 2024

6/10 Okay

Connor

Stayed 4 nights in Mar 2024

10/10 Excellent

Samer S Fattah

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The pool and chaquzi
Stayed 1 night in Feb 2024

10/10 Excellent

Lucas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was amazing no issues what so ever and the cleaniness was perfection, definitely getting another room soon!
Stayed 3 nights in Mar 2024

6/10 Okay

Aaron

Traveled with family
The room was average and pretty clean however tv was confusing basically using someone’s Roku account check in was ridiculous don’t understand why they find it necessary to take the hospitality out of the hospitality business after you book they send you a text link wanting you to do a self registration where they want your id your card picture the name of the guest who will be with you and their id the car you will be driving and the plate number I thought it was stupid but I filled it out 2 months in advance anyway then the day you are going to check in they text you the room number and a code for a lock box next to the door that by the way doesn’t work so had to still get a key from the lady at the desk when trying to get to the room the cleaning staff was taking up the whole walk way to get to the room and made it next to impossible to get to the room after a couple hours of being there I get a text saying upon check out please take your trash out before leaving this is supposed to be a vacation not take care of my house I paid for hospitality that they basically didn’t give next time I’ll just stay at the Walmart self check lanes
Stayed 1 night in Mar 2024

2/10 Terrible

Yalda

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Power went out and the front desk person was verbally violent. I had to leave the premises at 4 am for my safety
Stayed 3 nights in Feb 2024

4/10 Poor

Max

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very poor water pressure in the shower. Room had a mildewy smell. Stayed there a week, room was not cleaned or visited by housekeeping once. When I arrived, there was dirt and hair on the floor.
Stayed 4 nights in Feb 2024

4/10 Poor

Bernadette

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Ivonne

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is nice and clean
Stayed 6 nights in Feb 2024

4/10 Poor

Laura, Brewster

Stayed 3 nights in Feb 2024

4/10 Poor

Benjamin

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
They checked us in 2 hours after check-in time. We got to the room and the bedding was dirty and the sink was leaking. They fixed it all very fast. The pool was nice and the pool bar was small but fun. Don’t think I would return but for the price it was fair.
Stayed 2 nights in Feb 2024

4/10 Poor

Mary

Stayed 2 nights in Feb 2024

2/10 Terrible

Toni

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible
Stayed 3 nights in Feb 2024

6/10 Okay

stuart

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
They started to clean the property as we were leaving. It was very dirty and overgrown when we arrived. No staff to tell where the room is. Some key coders don’t work. No ice machine in the outlying building. Shady people in the back of the outlying building.
Stayed 7 nights in Feb 2024

2/10 Terrible

Kathryn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no hot water for 3 days, very noisy, lots of mamajuana smoking, staff unfriendly, roof leaked, over priced.
Stayed 1 night in Feb 2024

6/10 Okay

kevin

Liked: Staff & service, property conditions & facilities
All was very nice except the room smelled like smoke
Stayed 2 nights in Feb 2024

6/10 Okay

Joan

Traveled with group
Liked: Staff & service
the concept of an efficiency room hotel is good the entire property is in need rf a facelift. the outdoor corridors are in disrepair. the staff was very friendly, helpful and polite.
Stayed 5 nights in Feb 2024

8/10 Good

Joy

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Can someone please fix the doors. Is half open And me cleaning up my trash!!!!!
Stayed 2 nights in Feb 2024

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
king size suite was very nice
Stayed 2 nights in Jan 2024

2/10 Terrible

Justin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Spend the money and go somewhere else. It's a dirty motel
Stayed 2 nights in Feb 2024

4/10 Poor

Irena

Disliked: Cleanliness, staff & service
Stayed 10 nights in Jan 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the people and business I need needed to attend to
Stayed 2 nights in Jan 2024

2/10 Terrible

Melissa

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Doesn't feel safe
Stayed 1 night in Jan 2024

4/10 Poor

Igor

Disliked: Staff & service, property conditions & facilities
in 6 days the room was not cleaned once..
Stayed 6 nights in Jan 2024

8/10 Good

Norbert

Traveled with family
Liked: Cleanliness
Stayed 1 night in Jan 2024

4/10 Poor

Robin

Liked: Staff & service
Disliked: Property conditions & facilities
Reasonably clean, but everything in a state of disrepair...after 3 days of moderate rain, the ceiling fan in my ground floor unit bathroom started leaking, followed by wet plaster on the ceiling leaking too...
Stayed 5 nights in Jan 2024

2/10 Terrible

Ankush

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Jennifer

Stayed 2 nights in Jan 2024

2/10 Terrible

Emily, Bonn

Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Melina

Traveled with family and small children
Liked: Cleanliness, amenities
Small but clean, worth the price. Will recommend.

10/10 Excellent

Jude

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jan 2024

2/10 Terrible

kaitlyn

Disliked: Cleanliness, staff & service, property conditions & facilities
This is a motel not a hotel!! Checked in and was told the door pin pad was broken so they gave us a key which is no big deal. They tell us it’s in the “other” building so we had to walk to the next building and our door was right next to the stairs. Room smelled of bleach, we tried to keep our door open to air it out but the people lingering in the stairs made it feel extremely unsafe. The rooms had conjoining doors to the next room with no lock on them. The motel is located on an expressway or highway so it was extremely noisy with all the cars and people lingering outside. You are supposed to empty your trash from the room before you check out? Never had a “hotel” ask me to do that. On the day of check out the fire alarm went off at 8am and didn’t stop for over 20 minutes. When we checked out the front desk employee in the other building didn’t even speak English. Extremely disappointed and a waste of money
Stayed 2 nights in Dec 2023

2/10 Terrible

Jeffrey

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We could hear the people in the room next to us when they were talking. Roofers were working at 8am no notification of the roofers. Precheck in was a hassle and unnecessary. Would not recommend nor would I stay there again.
Stayed 1 night in Dec 2023
Response from Suzi on Dec 28, 2023
Thank you for sharing your experience with us. We apologize for the noise disruptions from neighboring rooms and the unexpected inconvenience caused by the roofers. We understand the importance of a peaceful stay and will address this issue to prevent future occurrences.

10/10 Excellent

Leydis

Stayed 2 nights in Dec 2023

10/10 Excellent

Juli

Stayed 1 night in Dec 2023

8/10 Good

Kim

Stayed 1 night in Dec 2023
Response from Suzi on Dec 28, 2023
Thank you for your valuable feedback.

10/10 Excellent

Rebecca

Great pool, clean room, great location
Stayed 2 nights in Dec 2023
Response from Suzi on Dec 28, 2023
Thank you for taking the time to share your positive feedback! We're thrilled to hear that you enjoyed our great pool, clean rooms, and convenient location. Your satisfaction is our priority, and we look forward to welcoming you back for another fantastic stay.

10/10 Excellent

Patricia

Stayed 1 night in Nov 2023
Response from Suzi on Dec 28, 2023
Thank you for your valuable feedback.

10/10 Excellent

Sharina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Suzi on Dec 28, 2023
Thank you for your valuable feedback.

2/10 Terrible

Tom

Stayed 1 night in Dec 2023

8/10 Good

Cheyanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Suzi on Dec 28, 2023
Thank you for your valuable feedback.

2/10 Terrible

Brian

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower didn’t drain; standing in dirty water. Bathroom dirty. Staff short with any requests.
Stayed 1 night in Dec 2023
Response from Suzi on Dec 6, 2023
I'm sorry to hear about the issues you encountered during your stay, including the shower drainage problem, bathroom cleanliness, and staff interactions. This is certainly not the experience we aim to provide.Your feedback is valuable, this will help us ensure a better experience for future guests.

2/10 Terrible

F

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Booked our room to someone walked in on a half naked person - Room 222 the front desk lady said I should’ve came to the desk when I booked it online to skip the front desk with a code that used once I booked it - said it’s my fault or didn’t even apologize gave me a metal key 🔑 room 223
Stayed 4 nights in Nov 2023
Response from Suzi on Dec 6, 2023
I'm truly sorry to hear about the uncomfortable and distressing situation you experienced with someone walking into your room. This is not the kind of experience anyone should have during their stay.It's also concerning that the front desk response was not understanding or supportive. Your safety and comfort are paramount, and I apologize for any inconvenience and distress caused.

10/10 Excellent

Sherrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the convenience of it being a nice hotel and near my dad.
Stayed 6 nights in Nov 2023
Response from Suzi on Dec 6, 2023
I'm glad to hear that you find the hotel convenient and that it's located near your dad. Proximity to loved ones can make a stay even more enjoyable. If there's anything specific you'd like to share about your experience or if you have any requests or questions, feel free to let me know. I'm here to help!