I have stayed at this property before. The new front desk staff is horrific. They lied to me about there being signs about a renovation happening not once but twice (there were no signs), one was rude and argumentative with the worst hospitality skills I have ever seen. To the point where she was rude to me in front of her boss!!!
Problems with the WiFi, the refrigerator, the toilet, signs on doors saying they were out of order when they weren't.
I could go on.
The ladies that made breakfast and the rest of the staff were lovely.
New management, you need to take a hospitality course!!!