Provided us with a dirty room
Posted Feb 19, 2017
We checked in late, went to the room to find it used and dirty. The hotel staff made us stand outside the room for 10 minutes while they found another room to put us in. We received another room on the first floor, did not receive an apology or any sort of compensation for their mistake and our inconvenience. The check out time is noon, a house keeper was banging on our door at 9 am while we were sleeping wanting access to clean the room. This is an almost $300 a night hotel, not a super 8. I expected better which is why I booked with them.
Comment from Hotel Management
Feb 22, 2017 by Manager, Hotel Management
Thanks for a great review we look forward to your return