Ratings based on 226 Verified Reviews

4.1 out of 5
85% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Reasonable and convenient

Posted Feb 1, 2017
Had a decent stay, easy to get around Not very close to good it beach, but easy enough to drive Pool was clean and heated
Comment from Hotel Management
Feb 5, 2017 by Manager, Hotel Management
Thanks for staying and sharing
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Wonderful staff

Posted Jan 30, 2017
Staff was so friendly, helpful and accommodating- helped with everything from boarding passes to allowing a late check out. Clean hotel, comfortable
Comment from Hotel Management
Feb 5, 2017 by Manager, Hotel Management
we aim to please and created a wonderful experience. We look forward to your return
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago, IL

nice hotel close to hwy and shopping center

Posted Jan 6, 2017
Great hotel, we stayed there for a week on the way to Key West and we spend New Year Eve 2016. I recommend.
Comment from Hotel Management
Feb 5, 2017 by manager, Hotel Management
thanks for the wonderful review
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Great hotel for business or pleasure

Posted Nov 26, 2016
Brand new hotel in corporate park with bistro / restaurant, business center and great outdoor pool. Staff was extremely friendly and accommodating and food from the bistro was excellent
4 out of 5
Recommended
for Everyone
by A verified traveler from US

quick overnight

Posted Nov 13, 2016
Pros: Always marriott quality
Location: Quiet out of the way...maybe a little far since we were only overnight and could have been closer to the airport and more dining choices
The bistro staff was very nice and helpful since we arrived shortly before closing time
Comment from Hotel Management
Nov 14, 2016 by manager, Hotel Management
Thanks for a great review we look forward to your return
2 out of 5
by A verified traveler

Car break ins

Posted Nov 7, 2016
My car along with several others were broken into. Smashed the windows and searched the car. Police officer said that these car breaks have been happening quite often as there were about 6 at the same hotel a week prior.
Comment from Hotel Management
Nov 10, 2016 by manager, Hotel Management
You’re a valued customer; everything we do is aimed at providing you with an excellent hotel experience. We would like to regain your trust and hope to serve you again in the future. It’s unfortunate that our hotel had this experience as we too have been caught in the disturbance caused by others. The Palm Beach authorities are working diligently on this issue with is throughout the city at this time.
5 out of 5
Recommended
for Everyone
by A verified traveler from jacksonville fl

a great location for a hotel in west palm beach

Posted Nov 3, 2016
Pros: great location close to everything! easy access
Cons: it was all good!
Location: exploring west palm beach and going to Clematis str downtown!
the bed was one of the best! room is super clean, good parking, a gym space comfortable if you don't forget to bring your gym gear!
Comment from Hotel Management
Nov 9, 2016 by manager, Hotel Management
You’re a valued customer; everything we do is aimed at providing you with an excellent hotel experience. Thanks for staying we look forward to your return
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Great experience

Posted Oct 31, 2016
Location: This hotel is just off I95 which was very convenient.
Everything about my stay was excellent. The staff were professional and courteous. The room was spacious and comfottable. If I had to find an issue it would be that the Bistro was closed when I checked out at 11. I would have liked a coffe.
Comment from Hotel Management
Nov 3, 2016 by manager, Hotel Management
You’re a valued customer; everything we do is aimed at providing you with an excellent hotel experience. We would like to regain your trust and hope to serve you again in the future. If I may be of assistance, please don’t hesitate to contact me.
5 out of 5
Recommended
for Business Travelers
by A verified traveler from US

No place to eat.

Posted Oct 28, 2016
Pros: Hotel staff is very professional and accomodating.
Cons: No quality restaurants nearby.
Location: Nothing to do nearby. Entertainment desert.
Great accommodations but no retail, restaurants or other shopping outlets nearby. Lack of restaurants is of serious concern if you are walking. Hotel "restaurant" is really just microwaved sandwiches.
Comment from Hotel Management
Oct 31, 2016 by Manager, Hotel Management
Thank you for your wonderful review we look forward to your return when your travels bring you back to the area. Taking the time to complete our Survey and sharing your experience with the Courtyard West Palm Beach is appreciated and we will address the areas we felt short in meeting your expectations.
4 out of 5
Recommended
for Everyone
by A verified traveler from H

bistro experience

Posted Sep 27, 2016
The staff member prepared a delicious salad and was very attentive throughout my time there.
Comment from Hotel Management
Oct 1, 2016 by manager, Hotel Management
Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.