The front desk gentleman who checked us in. Put us in a room witch was on the fare side of the hotel and then walked off. I had no idea how to get to the room nor did he offer any help later as we walked by for the second time. The room stayed HOT half the night. Even though the thermostat said it was 72, and keep in mind the hotel was not booked solid. The only great thing about our stay was the amazing breakfast. Fresh fruit is my weakness.
Comment from Hotel Management
Jul 1, 2016 by Tom, Hotel Management
Dear April, Thank you for the feedback about your recent visit tot he Embassy Suites. We are sorry that the price value was less than satisfactory for you and do appreciate the feedback. We use all guest comments to improve our hotel and serivces and we thank you for this.