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Reviews of Hampton Inn & Suites Boynton Beach

3 out of 5
Hampton Inn & Suites Boynton Beach
1475 Gateway Blvd, Boynton Beach, FL

Reviews

8.6

Excellent

Rating 10 - Excellent. 561 out of 1001 reviews" "
Rating 8 - Good. 270 out of 1001 reviews" "
Rating 6 - Okay. 77 out of 1001 reviews" "
Rating 4 - Poor. 51 out of 1001 reviews" "
Rating 2 - Terrible. 42 out of 1001 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Clean. Friendly staff. Great location.
Stayed 1 night in Apr 2024

10/10 Excellent

Steven, Revere

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the nicest Hampton Inn I have ever seen. It's large and very busy but we still felt like it was personal and welcoming. It's out of the main busy areas but it's a very easy trip into the commercial and beach areas. This keeps it very quiet. Our room was a king suite with a separate sitting area and two tv's. It was bigger and more comfortable than my last condo. Pillows bedding and towels were all easy above average. They we to the bottles of bath items on the wall which is a huge upgrade from the 0.001 ounce bottles. Highly recommended and the total price was way below average.
Stayed 2 nights in Apr 2024

6/10 Okay

Jerry

Liked: Cleanliness
Over ok
Stayed 2 nights in Apr 2024

10/10 Excellent

Brandy

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and we would stay here again.
Stayed 1 night in Apr 2024

8/10 Good

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Sunita Llaque, AGM on Apr 18, 2024
Thanks for the awesome rating!

10/10 Excellent

Erika, Rialto

Liked: Cleanliness, property conditions & facilities
.
Stayed 6 nights in Apr 2024
Response from Sunita Llaque, AGM on Apr 16, 2024
Thanks for the rating!

10/10 Excellent

Alyssa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel. All the amenities we needed. The staff was great!
Stayed 3 nights in Jan 2024
Response from Sunita Llaque, AGM on Apr 16, 2024
Thanks for the awesome review!

10/10 Excellent

François, Shefford

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well located
Stayed 1 night in Apr 2024
Response from Sunita Llaque, AGM on Apr 16, 2024
Thanks for the awesome rating!

10/10 Excellent

sherry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 3 nights in Apr 2024
Response from Sunita Llaque, AGM on Apr 16, 2024
Thanks for the awesome rating!

4/10 Poor

Tiffany

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Unprofessional front desk staff; employees had on durags and bonnets, on their phones watching social media and some didn’t have on a uniform.
Stayed 3 nights in Apr 2024
Response from Sunita Llaque, AGM on Apr 10, 2024
We are sorry to learn of your unpleasant experience and can assure you this review will be shared with our team to better improve our guest experience.

10/10 Excellent

Sharonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall….EVERYTHING!!!
Stayed 1 night in Apr 2024
Response from Sunita Llaque, AGM on Apr 10, 2024
Thanks for the awesome review!

10/10 Excellent

nancy

Traveled with partner
Liked: Cleanliness, amenities
Clean! Nice help at front desk at checking in
Stayed 1 night in Apr 2024
Response from Sunita Llaque, AGM on Apr 8, 2024
Thanks for the awesome review!

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sunita Llaque, AGM on Apr 16, 2024
Thanks for the awesome review!

10/10 Excellent

Sharonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was excellent. Love the breakfast. I liked how it changed every day. Also I love the fact that the room comes with extra towels. Nice and clean
Stayed 2 nights in Apr 2024
Response from Sunita Llaque, AGM on Apr 8, 2024
Thanks for the awesome review! I am especially happy to hear our team made a lasting impression with you and we look forward to welcoming you back!

10/10 Excellent

Colette

Liked: Property conditions & facilities
The room was comfortable. The pool area was very nice. Walkable area with many restaurants Ross the street. Breakfast was ok
Stayed 2 nights in Mar 2024
Response from Sunita Llaque, AGM on Apr 3, 2024
Thanks for sharing your review! We hope to welcome you back soon!

10/10 Excellent

Sharonda

Liked: Cleanliness, staff & service, property conditions & facilities
Customer service and polite
Stayed 1 night in Mar 2024
Response from Sunita Llaque, AGM on Apr 3, 2024
Thanks for the awesome review! We hope to welcome you back soon!

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is lack of variety, could be more divers
Stayed 4 nights in Mar 2024
Response from Sunita Llaque, AGM on Apr 3, 2024
Thanks for sharing your feedback. We hope to welcome you back for a more satisfying breakfast soon.

8/10 Good

Patricia

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
A nice 3 star hotel. Breakfast buffet just ok. I moved from out of state and traveled with a cat (not an easy feat). They allow pets.
Stayed 2 nights in Mar 2024
Response from Sunita Llaque, AGM on Apr 8, 2024
Thanks for sharing your review!

10/10 Excellent

Neneh

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Mar 2024
Response from mh on Apr 1, 2024
Thank you for taking the time to share your experience with us, we do appreciate it.

10/10 Excellent

Neneh

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is perfect for my needs. I am traveling and I like the convenience of the location, is quite and clean. I even extended my stay on more day.
Stayed 2 nights in Mar 2024
Response from mh on Apr 1, 2024
Thank you for taking the time to share your experience with us, we do appreciate it.

10/10 Excellent

Bradley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best sleep I’ve gotten in a hotel in a long time. Super quiet rooms and very cleam
Stayed 1 night in Mar 2024
Response from mh on Apr 1, 2024
Thank you for taking the time to share your experience with us, we do appreciate it.

10/10 Excellent

CATALINA, Torrance

Liked: Property conditions & facilities
Stayed 5 nights in Mar 2024
Response from mh on Apr 1, 2024
Thank you for taking the time to share your experience with us, we do appreciate it.

10/10 Excellent

Jackson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything guys
Stayed 1 night in Mar 2024
Response from Sunita Llaque, AGM on Mar 31, 2024
Thanks for awesome rating!

10/10 Excellent

Antoaneta

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Sunita Llaque, AGM on Mar 31, 2024
Thanks for the awesome rating!

10/10 Excellent

Danie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend this place
Stayed 1 night in Mar 2024
Response from Sunita Llaque, AGM on Mar 31, 2024
Thanks for the awesome rating!

10/10 Excellent

krista

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our suite was a great size, it was clean and comfortable. Hotel was close to restaurants and shopping. Would definitely book again .
Stayed 2 nights in Mar 2024
Response from Sunita Llaque, AGM on Mar 31, 2024
Thanks for the awesome review! We hope to see you soon!

10/10 Excellent

Kirian

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and convinced
Stayed 1 night in Mar 2024
Response from Sunita Llaque, AGM on Mar 31, 2024
Thanks for the awesome review!

8/10 Good

Steven

Liked: Cleanliness, property conditions & facilities
it was fine - stop asking so many pointless questions
Stayed 1 night in Mar 2024
Response from Sunita Llaque, AGM on Mar 31, 2024
Thanks for sharing your review. We hope to see you soon.

6/10 Okay

Stefan, Palm Desert

Traveled with family
Liked: Staff & service
Older Property, good location but pricey.
Stayed 3 nights in Mar 2024
Response from Sunita Llaque, AGM on Mar 31, 2024
Thanks for the review. We hope to welcome you back for a 5/5 visit!

8/10 Good

Nick

Stayed 1 night in Mar 2024
Response from Sunita Llaque, AGM on Apr 16, 2024
Thanks for the rating!

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 2 nights in Mar 2024
Response from Sunita Llaque, AGM on Mar 25, 2024
Thanks for the awesome rating!

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean and quiet.
Stayed 2 nights in Mar 2024
Response from Sunita Llaque, AGM on Mar 25, 2024
Thanks for the awesome rating!

8/10 Good

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were friendly and courteous
Stayed 3 nights in Mar 2024
Response from Sunita Llaque, AGM on Mar 25, 2024
Thanks for the awesome rating!

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to the interstate
Stayed 1 night in Mar 2024
Response from Sunita Llaque, AGM on Mar 25, 2024
Thanks for the awesome review!

8/10 Good

Steven

Stayed 1 night in Mar 2024
Response from Sunita Llaque, AGM on Apr 11, 2024
Thanks for the rating!

10/10 Excellent

Andrew J.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Very helpful and friendly staff. Good breakfast, very clean, nice location and we will return.
Stayed 5 nights in Mar 2024
Response from Sunita Llaque, AGM on Mar 21, 2024
Thanks for the awesome review! We hope to welcome you back soon!

10/10 Excellent

CAROL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my first time staying at this property and I will definitely return! I have stayed in hundreds of hotels, with varying experiences, but the Hampton Inn & Suites ranks above and beyond! My room was spotless and the breakfast offered each morning was a wonderful touch... Keep up the great work!
Stayed 4 nights in Mar 2024
Response from Sunita Llaque, AGM on Mar 21, 2024
Thanks for sharing the awesome review! We hope to welcome you back soon!

6/10 Okay

Doreen

Traveled with group, Traveled with partner
Disliked: Property conditions & facilities
Construction/ painting going on Very inconvenient & very noisy around the property especially the pool. Couldn’t even look out room windows- plastic on the entire window No one informed us of this or we would have stayed elsewhere. We should be comped fro staying there. Asked to speak to manager & was told he would contact me. No phone call or email was received. Waste of $
Stayed 2 nights in Mar 2024
Response from Hotel Management on Mar 21, 2024
Hello, we are sorry to see you were not satisfied with your stay. Please feel free to contact the hotel directly to further discuss your concerns.

10/10 Excellent

Claribel

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Sunita Llaque, AGM on Mar 21, 2024
Thanks for the awesome rating!

10/10 Excellent

sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean , staff were very nice and accommodating. Not a fancy place but good location and pleasant amenities. Breakfast selections were vast and even though I didn’t partake except for their excellent coffee, everyone else seemed to love the food. A pleasant, easy stay . I felt very comfortable. Beds and pillows very comfortable also.
Stayed 4 nights in Mar 2024
Response from Sunita Llaque, AGM on Mar 21, 2024
Thank you for sharing such an awesome review! We hope to welcome you back soon!

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Sunita Llaque, AGM on Mar 21, 2024
Thanks for the awesome rating!

10/10 Excellent

Donald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Mar 2024
Response from Sunita Llaque, AGM on Mar 14, 2024
Thanks for the awesome rating! We hope to welcome you back soon!

6/10 Okay

Margaret

Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The hotel served it's purpose however your service did not honor the cancelation policy.
Stayed 1 night in Mar 2024
Response from Sunita Llaque, AGM on Mar 9, 2024
Hello, please call the hotel directly for any billing issues.

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff
Stayed 3 nights in Mar 2024
Response from Sunita Llaque, AGM on Mar 8, 2024
Thanks for the awesome review! We hope to welcome you back soon!

8/10 Good

Camille shug

Traveled with family
Disliked: Cleanliness
No parking all the spaces was completely full and the construction people power washers was always busy driving me crazy with the noise
Stayed 1 night in Mar 2024
Response from Sunita Llaque, AGM on Mar 6, 2024
Hello and thank you for sharing your review. I am sorry to learn of the inconveniences you faced and I hope to welcome you back for a much more enjoyable visit once our paint project is completed!

10/10 Excellent

Bethie

Traveled with family
Liked: Amenities
Nice place to be
Stayed 1 night in Mar 2024
Response from Sunita Llaque, AGM on Mar 6, 2024
Thanks for sharing such an awesome review!

8/10 Good

Perkins

Liked: Cleanliness, staff & service, property conditions & facilities
It was very comfortable. Stayed here before in the past.
Stayed 1 night in Feb 2024
Response from Sunita Llaque, AGM on Mar 6, 2024
Thanks for the awesome rating!

8/10 Good

Linda

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Food and coffee was nice for a breakfast
Stayed 1 night in Feb 2024
Response from Sunita Llaque, AGM on Mar 6, 2024
Thanks for the awesome rating!

10/10 Excellent

Larry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All Staff were pleasant and did a fabulous job doing there specific job.
Stayed 6 nights in Feb 2024
Response from Sunita Llaque, AGM on Feb 29, 2024
Thanks for the awesome review! We hope to welcome you back soon!

8/10 Good

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Sunita Llaque, AGM on Feb 29, 2024
Thanks for the awesome review! We hope to welcome you back soon!