The photos online are not an accurate representation of the hotel and rooms. The outlets in our room made a sizzling noise when we plugged out phones in. We informed the front desk and were told someone would look at it, but nobody ever did. One of the elevators was out of service on Easter weekend. This created long waiting times for the elevator and we had to use the stairs. In addition, our key cards stopped working. We informed the front desk and they replaced them. However, they continued not to work. A maintenance person looked at the lock and it turned out the battery needed to be replaced. We attended the cocktail hour at the hotel bar and the bar tender spilled my drink all over the bar and also on me. The only redeeming thing about this hotel was the hot breakfast and the staff who served it.