Ratings based on 1,092 Verified Reviews

4.4 out of 5
92% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from florida

Posted Apr 19, 2017
Pros: Breakfast was pretty good .
Cons: Housekeeping staff !
Location: Did not line the location at all !
On Easter Sunday , my bed wasn't changed ? Only 2 towels brought in , we are 2 adults ! No mat for the shower & the toilet when flushed a horrible noise occurred ? I have stayed at ?Hilton's before we travel a lot & this was not a hotel I will come back to ! Not for the money I paid !
5 out of 5
Recommended
for Everyone
by A verified traveler from Buffalo NY

Very friendly staff.

Posted Apr 14, 2017
Very friendly staff in all areas. Helpful. Fresh citrus water in the lobby at all times. Great pool.
Comment from Hotel Management
Apr 18, 2017 by General Manager, Hotel Management
Dr. Gary, Thank you for your great review. We are glad that you enjoyed your stay and the location. We are proud of our staff for taking good care of you. We appreciate your business and look forward to your return.
5 out of 5
Recommended
for Everyone
by A verified traveler from Philadelphia area

Convenient location to Boca Raton and Delray Beach

Posted Mar 4, 2017
Pros: See above
Location: Beach
Great hotel, courteous service, nice room, breakfast in the hotel
Comment from Hotel Management
Mar 6, 2017 by General Manager, Hotel Management
Sierd, Thank you for your feedback regarding your recent stay at Hilton Garden Inn Boca Raton. I thank you for this great review and am glad to read of your wonderful experience. Please come back and visit us soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 23, 2017
Great service in a great location. Everyone was great
Comment from Hotel Management
Jan 24, 2017 by General Manager, Hotel Management
We appreciate you taking the time to give us your feedback and we are delighted to read it was a great hotel experience for you. We enjoyed your visit and welcome you back whenever you are in the Boca Raton area.
4 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

Nice hotel: very close to the highway.

Posted Jan 23, 2017
Pros: The room was well clean and well appointed.
Cons: The gym and the food service.
Location: Close to both Boca Raton and Delray Beach. Great restaurants and shops in Delray.
The accommodations and the breakfast are identical to the Hamptons Inn (sister property), but the breakfast is not free. Coffee was awful. Gym is very minimal and the pool is small. Staff could be friendlier.
Comment from Hotel Management
Feb 16, 2017 by General Manager, Hotel Management
Thank you for taking the time to provide feedback from your stay. We are happy to see you enjoyed the location and the amenities were able to meet your needs. We look forward that you will choose to stay with us again soon and have a five star experience.
5 out of 5
by Michael

Posted Jan 16, 2017 on Hotels
Comment from Hotel Management
Feb 16, 2017 by General Manager, Hotel Management
Michael, Thank you for your feedback regarding your recent stay at Hilton Garden Inn Boca Raton. Please come back and visit us soon!
5 out of 5
by A verified traveler

Posted Jan 10, 2017 on Hotels
Comment from Hotel Management
Jan 12, 2017 by General Manager, Hotel Management
Thank you for your feedback regarding your recent stay at Hilton Garden Inn Boca Raton. I thank you for this great review and am glad to read of your wonderful experience. Please come back and visit us soon!
3 out of 5
by A verified traveler

Posted Jan 9, 2017 on Hotels
Comment from Hotel Management
Jan 22, 2017 by General Manager, Hotel Management
Dear valued traveler, Thank you for taking the time to review the hotel. Although you only ranked the hotel 3 of 5 stars, I certainly hope you enjoyed your stay. I would have liked to have known what we could do to improve. I do hope you will choose us again when your travels bring you to Boca Raton. Best Regards, Michelle General Manager
5 out of 5
by Anne

Posted Jan 7, 2017 on Hotels
Close to my mom's house.
Comment from Hotel Management
Jan 10, 2017 by General Manager, Hotel Management
Anne, We appreciate you taking the time to give us your feedback and we are delighted to read you enjoyed the location. We welcome you back whenever you are in the Boca Raton area!
2 out of 5
by A verified traveler

Property.needs upgrading.

Posted Jan 2, 2017 on Hotels
Cockroaches in the room. Bed was very worn out and uncomfortable.
Comment from Hotel Management
Jan 22, 2017 by General Manager, Hotel Management
Dear valued traveler, I am sorry you didn't enjoy your stay with us. We do our best to control the indigenous Palmetto Bugs with proper cleaning and treatments. However, sometimes guests like to enjoy the beautiful Florida fresh air and leave their windows open - they are attracted to this. I do hope you will choose us again when your travels bring this you this way, as our know our service is second to none. Best Regards, Michelle General Manager