Ratings based on 1,215 Verified Reviews

4.2 out of 5
87% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from RI

Staff makes the experience!

Posted May 7, 2017
Great stay ! The staff is exceptional! From front desk ( Shannon, Norlyn) to bartender ( sherry) ! Shower doors leak badly! Computers in bus center don't connect ! And $25 resort charge seems excessive ( rainy days ) ! Just add to room , instead of additional charge every day ! Then more for a car ! Can add $40 a day !
Comment from Hotel Management
May 8, 2017 by Suzanne, Hotel Management
Thank you for your recent stay. I will share your well deserved comments to the team members mentioned and we hope on your next visit you'll be able to enjoy some of the new and upcoming resort amenities we are adding to the value.
5 out of 5
Recommended
for Everyone
by A verified traveler from Charlotte, NC

Gorgeous view

Posted May 5, 2017
Great view of Atlantic Ocean and beautiful West Palm Beach coast. We took advantage of a great special-view with balcony. Indeed it was. Overlooked the lovely pool but more importantly the coast. Early Saturday morning you could see a cruise ship coming in. Nice hotel, pleasant staff and excellent location.
Comment from Hotel Management
May 8, 2017 by Suzanne , Hotel Management
Thank you for your wonderful comments and we are happy you enjoyed your stay. We look forward to welcoming you back in the near future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great stay

Posted Apr 28, 2017
Pros: Friendly staff. Nice pool and so close to the beach.
Staff were very friendly and helpful. Great location on the beach. Loved the outside bar; had lunch a couple of times and the food was fabulous as well as the drinks! Only had 4 days but they were a great 4 days.
3 out of 5
Recommended
for Everyone
by A verified traveler

Over priced

Posted Apr 23, 2017
The over all review is good. When comes to the meals through the hotel it is over priced. Also the drinks in the bar area is way over priced. Also the room didn't have a microwave.
3 out of 5
Recommended
for Everyone
by A verified traveler

Close to the beach.

Posted Apr 21, 2017
We spent a short time at the hotel. If you expect a luxurious hotel, it's not, but is comfortable and inexpensive. We didn't use any of the amenities however you still have to pay for the "resort fee."
4 out of 5
Recommended
for Everyone
by A verified traveler from El Paso TX

Nice hotel right on the beach

Posted Apr 21, 2017
Hotel was good but the staff mmmmmm they seen us with our luggage and didn't even bother to ask if we need help.
4 out of 5
Recommended
for Everyone
by A verified traveler from CT

Convenient to beach, very comfortable stay!

Posted Apr 19, 2017
Pros: The staff, the cleanliness of the room, the convenience to get to the pool and the beach.
Cons: Construction eye sore next door, maybe some additional wait staff around the pool during busy times.
Location: Singer island is a lovely place, with most of the hotels on one side and most of the shopping & dining on the other.
This place is definitely a hidden gem - everything is extremely accessible to the guest - the walk from our room to the pool to the beach is 5 minutes at most, and the outside bar and table service make it way to easy to rack up a tab. The staff was super friendly and accommodating to your every need - everyone is always smiling and welcoming, from the bellman to the staff around the pool who bring you drinks and help rent out the boogie boards. Only small complaint was the construction going on next door - it didn't affect us too much apart from our view in the room, which was directly facing the site. But other than some light hammering on Monday morning (we went Easter weekend), it really wasn't anything more than an eyesore. YMMV.
5 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Palm Beach Paradise

Posted Apr 16, 2017
The hotel is a great destination with its bar overlooing the beach, chairs and umbrellas on the beach and great pool area. The resort has a tropical feel to it. The staff was great and very helpful. It is a great value for its location
Comment from Hotel Management
Apr 17, 2017 by Suzanne , Hotel Management
Thank you for your feedback. We are delighted you enjoyed yourselves and look forward to welcoming you back in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 14, 2017
Nice quiet clean hotel on the beach. Helpful staff. Beach staff, specifically Jeb, was accommodating. Adequate parking.
Comment from Hotel Management
Apr 14, 2017 by Suzanne, Hotel Management
We are happy you enjoyed your stay and look forward to your return visit with us.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 10, 2017
Great hotel, great location, and great staff. Will be back.
Comment from Hotel Management
Apr 14, 2017 by Suzanne, Hotel Management
We are so happy you enjoyed your stay and we look forward to welcoming you back.