Ratings based on 814 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
88% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Jacksonville Fl

Nice hotel centrally located.

Posted Aug 1, 2016
Pros: I liked the comfort and cleanliness as well as the central location.
Cons: As I indicated earlier, Wifi needs some work.
Location: Lots of restaurants and shopping. A few miles to the beach. Also only a few miles to access to the Everglades.
My suite was lovely, clean, comfortable, and well priced. I love having a balcony and the ability to open a door or window to get fresh air. My only complaint was that I was never able to get the free Wi-Fi to work. I was only staying one night so it was not a big issue.
Comment from Hotel Management
Aug 18, 2016 by Alan the GM, Hotel Management
Thank you Jeanne, your comments have really helped us. We are working on making our WiFi much stronger, and we do have a booster adapter for you next time you come stay with us. Thanks so much for your business, please come back! Alan Cristantiello General Manager
5 out of 5
by A verified traveler from Delaware

Amenities

Posted Jul 21, 2016
The workout room in the pool were excellent. complimentary full breakfast and free happy hour We're very nice.
Comment from Hotel Management
Aug 18, 2016 by Alan the GM, Hotel Management
Thanks Matt! We really appreciate your comments and your business. Please come back! Alan Cristantiello General Manager
5 out of 5
by A verified traveler

Posted Jun 26, 2016
Great location. Breakfast good and very enjoyable happy hour in the evening.
4 out of 5
by A verified traveler from israel

Posted Jun 16, 2016
No Resturant at night Very inconvenient Not real bar
5 out of 5
by Nanette

Posted May 26, 2016 on Hotels
Was in town for a Lacrosse tournament. Stayed here last year for the same tourny and loved it. Knew we would be a repeat. The breakfast is amazing and the staff was very helpful.
4 out of 5
by A verified traveler

A new favorite!

Posted May 25, 2016 on Hotels
Happy! Room was pleasant and serviceable with small balcony, comfortable beds, nice amenities such as mini fridge, microwave and more. Hotel is large, many business folks and adults. Good breakfast buffet, omelets made to order. The pool is outside & small. The hotel is well located, great to stay there but not much to do in hotel itself, no problem for me. The one thing that could be improved is parking....large dark lots across small street for the most part. Otherwise, loved it, would highly recommend it!
4 out of 5
by Catherine

This traveler left a rating score only Posted May 14, 2016 on Hotels
4 out of 5
by Stefan

This traveler left a rating score only Posted May 11, 2016 on Hotels
4 out of 5
by A verified traveler

Love the Hilton

Posted May 10, 2016 on Hotels
The hotel was very nice. The staff was friendly. Only complaint is the restaurant needed more help greeting guests. We waited quite some time to be seated with only one other man waiting in front of us. It was not that busy. Otherwise, perfect time.
Comment from Hotel Management
Jul 23, 2016 by John, Hotel Management
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and are pleased to hear that overall you had a good experience. I do apologize for the slow service in the restaurant. We'll use your comments to improve our service. We hope you will consider staying with us in the future. Sincerely, John Bailey General Manager
5 out of 5
by ron

excellent professional location

Posted Apr 15, 2016 on Hotels
quiet and clean
Comment from Hotel Management
Jul 2, 2016 by John, Hotel Management
Thank you for staying with us and for your positive comments. It's a pleasure to hear you enjoyed your stay with us. We look forward to seeing you again. Sincerely, John Bailey General Manager