All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Hi Amy! Thanks for the 5 star review! We are so glad to hear you enjoyed your stay with us at Hyatt Place Delray Beach. We hope to welcome you back again soon.
Hi Maria! Thank you for leaving us a review! We would love to hear more about how we could make your next stay a 5 star experience. We hope to welcome you back after our renovation this fall for an even better Delray getaway!
Overall it was fine but property def needs renovations.
Kristina
Stayed 4 nights in Apr 2024
Response from Taylor W. on Apr 15, 2024
Hi Kristina! Thank you for taking the time to leave us a review. We are glad to hear your stay went well, and we look forward to welcoming you back for a 5 star experience after our renovation!
Hi Emily! We are so glad to hear you enjoyed your stay. Thanks for the great review, and we hope to have you back soon!
8/10 Good
Melissa
Apr 9, 2024
Liked: Amenities
We had a lovely stay, and the staff was very friendly, however it appeared that the hotel was short-staffed. Any requests we made did not happen and the room redo was not complete any of the days
Melissa
Stayed 4 nights in Apr 2024
Response from Taylor W. on Apr 10, 2024
Hi Melissa, thank you for the great review! We are so glad to hear you enjoyed your stay with us. Thank you for the feedback in regards to the issues you experienced with our service. We will take this into consideration as we continually work to improve. We hope to welcome you back soon!
6/10 Okay
Elizabeth
Traveled with family and small children
Apr 9, 2024
Liked: Staff & service
Disliked: Amenities
Hotel needs a major renovation which is planned for May 2024. For the price I expected nicer rooms, cleaner common areas and a better breakfast. Breakfast was limited especially with a gluten allergy.
Elizabeth
Stayed 3 nights in Apr 2024
Response from Ally on Apr 9, 2024
Hi Elizabeth, Thank you for your feedback! We sincerely appreciate all reviews as we continually work to improve our guest experience. I am very sorry to hear that your stay was less than exceptional. Please feel free to contact our management should you like to discuss further.
Clean friendly staff. Cute little pool and hot tub.
Allison
Stayed 4 nights in Mar 2024
Response from Ally on Apr 4, 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We look forward to being of service to you in the near future!
2/10 Terrible
Adrienne
Apr 3, 2024
Disliked: Staff & service
Adrienne
Response from Ally on Apr 4, 2024
Hi Adrienne, Thank you for your feedback! We sincerely appreciate all reviews as we continually work to improve our guest experience. I am very sorry to hear that your stay was less than exceptional. Please feel free to contact our management should you like to discuss further.
Thanks for the 5 star review, Andrew! We hope to welcome you back soon!
6/10 Okay
Evelyn, Redwood City
Business traveler
Apr 1, 2024
Disliked: Property conditions & facilities
It’s an old property. Nothing excited about it. The staff is nice, but lacks a level of professionalism.
Excellent location.
Evelyn
Stayed 2 nights in Mar 2024
Response from Taylor W. on Apr 1, 2024
Hello Evelyn, Thank you for taking the time to leave us a review! We sincerely appreciate all feedback as we continually work to improve. Thank you for the feedback on our front desk team; we will certainly use this as a training opportunity. We hope to welcome you back this fall for an exceptional stay after our renovation!
Hotel needs help. Stained carpets , unfriendly check in , tv was connected to a something that converts cable to broadcast and audio was incoherent , price vs amenities pretty unbalanced with an overwhelming perfume scent piped into ventilation hiding idk what ?! Hyatt usually is better than this. Surrounding area was great !
Suzee
Stayed 2 nights in Mar 2024
Response from Taylor W. on Mar 26, 2024
Hi Suzee, Thank you for your feedback! We sincerely appreciate all reviews as we continually work to improve our guest experience. I am very sorry to hear about the issues you experienced with your television. We will inform our engineering team so they can resolve this issue immediately. We are also looking forward to our upcoming renovation in May which will address your other concerns. We hope to welcome you back this fall to see our fully renovated hotel!
10/10 Excellent
Michael
Traveled with partner
Mar 20, 2024
Liked: Cleanliness, staff & service, amenities
Great staff, breakfast!
Michael
Stayed 7 nights in Mar 2024
Response from Ally on Mar 21, 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We look forward to being of service to you in the near future!
8/10 Good
Russell
Mar 18, 2024
Russell
Stayed 3 nights in Mar 2024
Response from Ally on Apr 8, 2024
Thanks for staying with us. We appreciate your feedback!
10/10 Excellent
Chris
Mar 15, 2024
Chris
Stayed 3 nights in Mar 2024
Response from Ally on Mar 18, 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We look forward to being of service to you in the near future.
8/10 Good
Kenneth
Mar 12, 2024
Liked: Cleanliness, staff & service
Nice location, a little spartan in terms of amenities in room, very friendly staff.
Kenneth
Stayed 5 nights in Mar 2024
Response from Ally on Mar 15, 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. We look forward to being of service to you in the near future.
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. We look forward to being of service to you in the near future.
10/10 Excellent
Randi
Mar 8, 2024
Randi
Stayed 2 nights in Mar 2024
Response from Taylor W. on Mar 30, 2024
Thanks for the great review, Randi! We hope to welcome you back soon!
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. We look forward to being of service to you in the near future.
It is close to Atlantic Ave. every dining experience. Happy hour is great.
Marion
Stayed 4 nights in Feb 2024
Response from Ally on Mar 7, 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. We are very happy to hear you enjoyed our hotel and happy hour! We look forward to being of service to you in the near future!
Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. We will be undergoing a complete hotel renovation beginning this May and and hope to see you during your next visit to Delray Beach!
6/10 Okay
jeffrey
Traveled with partner
Feb 26, 2024
Liked: Amenities
Great location. Lobby has strong perfume smell that is too strong.
jeffrey
Stayed 4 nights in Feb 2024
Response from Ally on Feb 26, 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We look forward to being of service to you in the near future!
Very convenient to the downtown, restaurants and shopping
Maria
Stayed 3 nights in Feb 2024
Response from Ally on Feb 26, 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. We look forward to being of service to you in the near future.
4/10 Poor
Royce
Feb 16, 2024
Disliked: Cleanliness, staff & service
Room service would never take out garbage out of my room. Sometimes even taking it out of basket amd leaving it on the bathroom counter. Breakfast was poor.
Royce
Stayed 4 nights in Feb 2024
Response from Ally on Feb 23, 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If we can provide any assistance, please contact the directly.
8/10 Good
Mary Ann
Feb 16, 2024
Liked: Cleanliness
Mary Ann
Stayed 2 nights in Feb 2024
Response from Ally on Feb 23, 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We look forward to being of service to you in the near future!
6/10 Okay
Tammy
Feb 14, 2024
Liked: Staff & service
The hotel room was clean. The rest of the hotel was average.
Tammy
Stayed 2 nights in Feb 2024
Response from Nichole Mercado on Feb 14, 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. I would like to inform you of our full renovation coming up in May 2024! Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly. Best regards, Nichole Mercado
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We look forward to being of service to you in the near future!
6/10 Okay
Wendy
Feb 6, 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Wendy
Stayed 2 nights in Feb 2024
Response from Nichole Mercado on Feb 14, 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly. Best regards, Nichole Mercado
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Nichole Mercado
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Nichole Mercado
10/10 Excellent
Nicholas
Jan 21, 2024
Nicholas
Stayed 1 night in Jan 2024
Response from Nichole mercado on Jan 23, 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Nichole Mercado
10/10 Excellent
Yvonne
Jan 21, 2024
Liked: Cleanliness, amenities
Yvonne
Stayed 1 night in Jan 2024
Response from Nichole mercado on Jan 23, 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Nichole Mercado
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Nichole Mercado
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.Best regards,Nichole Mercado
Good location and peaceful area. The staff was friendly
Fernando
Stayed 1 night in Jan 2024
Response from Nichole Mercado on Jan 19, 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.Best regards,Nichole Mercado
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.Best regards,Nichole Mercado
10/10 Excellent
Judy, Stuart
Jan 14, 2024
Judy
Stayed 1 night in Jan 2024
Response from Nichole mercado on Jan 15, 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Nichole Mercado
10/10 Excellent
Lynn, Saratoga Springs
Jan 13, 2024
Lynn
Stayed 1 night in Jan 2024
Response from Nichole mercado on Feb 6, 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be.If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Nichole Mercado
8/10 Good
Lynn, Saratoga Springs
Jan 12, 2024
Lynn
Stayed 1 night in Jan 2024
Response from Nichole mercado on Feb 6, 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be.If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Nichole Mercado
8/10 Good
jill
Jan 10, 2024
jill
Stayed 1 night in Jan 2024
Response from Nichole mercado on Feb 6, 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be.If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Nichole Mercado
6/10 Okay
Ashley
Jan 9, 2024
Ashley
Stayed 4 nights in Jan 2024
Response from Nichole mercado on Jan 11, 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Nichole Mercado
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Nichole Mercado
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Nichole Mercado
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Nichole Mercado
I love staying here it’s a great location and always clean. Other than this trip we didnt get to have the complementary breakfast. Because they only put it out till 9 am. And let’s just say when we got there at 910. There was nothing to eat. Not even a crumb
michael
Stayed 1 night in Dec 2023
Response from Nichole mercado on Dec 28, 2023
Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly. Best regards, Nichole Mercado
8/10 Good
Mary
Traveled with family
Dec 24, 2023
Liked: Cleanliness, staff & service
Hotel was so so. Our toilet didn’t run right our entire stay. Staff came and said they fixed it but it wasn’t fixed. Tank wouldn’t fill back up with water after flushing. We kept having to take the lid off the tank and messing with it until it would fill.
Mary
Stayed 5 nights in Dec 2023
Response from Nichole mercado on Dec 28, 2023
Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly. Best regards, Nichole Mercado