Ratings based on 425 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from FL

Excellent location

Posted May 17, 2016
Location is the best thing about this hotel is close to the main attractions in west palm beach, staff very polite.
5 out of 5
by A verified traveler from md

It was incredible!!! Hotel staff were awesome!!!

Posted May 14, 2016
It was only 4 days it soooo relaxing!!! Room was great and the hotel courtyards were beautiful
4 out of 5
by A verified traveler from Philadelphia, Pa.

Convient to the Airport.

Posted Apr 26, 2016
Pros: Location and free shuttle to the airport.
Location: Clkose to the place I had to visit, Cardnel Neumann High School.
Wife had problems getting into bed because the mattress was too thick/high.
4 out of 5
by A verified traveler

Bra hotell centralt i West Plam Beach

Posted Apr 12, 2016 on Hotels
Trevligt hotell med bra rum och trevligt pool-område
3 out of 5
by A verified traveler

Posted Apr 12, 2016 on Hotels
Comment from Hotel Management
Jun 25, 2016 by Isabelle Executive Admin, Hotel Management
Dear Anonymous, We take great pride in ensuring our guests’ satisfaction and apparently we did not meet your expectations. Would you be so kind and let us know if the reason for your disappointment was related to staff service or the hotel itself? We would truly appreciate it if you could share your experience with us. This will help us reaching our goal, which is to create for you a wonderful and memorable experience. Sincerely, Isabelle
4 out of 5
by A verified traveler

Bathroom needed new door

Posted Apr 8, 2016 on Hotels
The bathroom door was a sliding door that didn't close all the way. You could see in and it of course didn't keep any odors from getting out!
4 out of 5
by Jeffrey D

This traveler left a rating score only Posted Feb 19, 2016 on Hotels
3 out of 5
by Jani from Finland

Posted Feb 18, 2016 on Hotels
240-450$/night for what???
3 out of 5
by A verified traveler from Hillsborough, NC

Hotel was nice, room/service was lacking

Posted Feb 18, 2016
Shower had dark area around the bottom, toilet stopped working and food came without salt, pepper, ketchup or mayonnaise.
4 out of 5
by A verified traveler from Chicago

Posted Feb 10, 2016
Spent one night it was a good stay. Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx