Exterior

Reviews of Marriott's Ocean Pointe

4 out of 5
Marriott's Ocean Pointe
71 South Ocean Avenue, Palm Beach Shores, Singer Island, FL

Reviews

8.6

Excellent

Rating 10 - Excellent. 560 out of 1001 reviews" "
Rating 8 - Good. 232 out of 1001 reviews" "
Rating 6 - Okay. 103 out of 1001 reviews" "
Rating 4 - Poor. 63 out of 1001 reviews" "
Rating 2 - Terrible. 43 out of 1001 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024

8/10 Good

Lorraine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property advertises beach access, which is literally true however no chaires are provided. A "third party" owns the chairs and charges $15 an hour to rent them. Considering the high per night cost, Marriott should provide beach chairs. I found it insulting.
Stayed 3 nights in Mar 2024

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

WALTER

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was stated that we would have an Ocean View and we didn't.
Stayed 5 nights in Jan 2024

10/10 Excellent

Kosta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for business but my wife enjoyed staying and enjoying the facilities & beach
Stayed 6 nights in Jan 2024

10/10 Excellent

dorene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed staying at this property can’t beat location-right on the ocean! Looking forward to coming back!
Stayed 4 nights in Jan 2024

10/10 Excellent

ALAN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect place to stay on vacation.
Stayed 2 nights in Jan 2024

2/10 Terrible

nathan

Disliked: Cleanliness, staff & service, property conditions & facilities
Fraud. Booked an ocean front room and paid over $500 a night. They put me in a room on the side on an inlet looking at buildings and insist that a view of an inlet is oceanfront. First front desk agent brought out the manager for me and she was rude and clearly lying about not having other rooms available. I went to another front desk agent and he let me know that they had actual oceanfront rooms available but he just needed approval from a manager. When he came back from talking to the manager suddenly the available rooms were no longer available. This place is a joke and a fraud.
Stayed 2 nights in Jan 2024

4/10 Poor

Moshe

Stayed 5 nights in Jan 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

6/10 Okay

Zachary T

Stayed 3 nights in Dec 2023

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Angelo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

4/10 Poor

Stephen

Liked: Amenities
Disliked: Staff & service
no housekeeping the whole week, shower diverter needs to be replaced. No resort beach chairs. $65.00 a day for beach chairs. Signs of wear and tear and poor workmanship
Stayed 4 nights in Dec 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Deanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, easy parking, allowed early access to amenities since we arrived early.
Stayed 2 nights in Dec 2023

8/10 Good

Jorge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoy the Hotel, all the areas, the access to the beach, very nice. We disliked the few options of food, no decent breakfast, the marketplace is not an option, only for coffee or ice cream. It was a surprise that Marriott do not have a Sunday Brunch or at least, an American Breakfast. We took Dinner at the "On the Rocks Pool Bar", but the menu is not as a Restaurant, the best option we ordered was a Mahi Mahi Sandwich. We believe this must be reviewable. Thanks!
Stayed 1 night in Nov 2023

10/10 Excellent

Abelardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2023

8/10 Good

aaron

Liked: Cleanliness, staff & service, property conditions & facilities
First time staying! Enjoyed it!
Stayed 5 nights in Nov 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Easy walking distance
Stayed 2 nights in Nov 2023

8/10 Good

paul

Traveled with family
Liked: Property conditions & facilities
The room was unbelievable. Totally refurbished. The grounds were perfect. The food on site is only a convenience as you cook in your condo or go out. The is one security hard named Barry. Stay away from him unless you want a bad experience. Otherwise great spot
Stayed 3 nights in Nov 2023

6/10 Okay

FRANCES

Liked: Staff & service
Stayed 3 nights in Nov 2023

6/10 Okay

Donald

Traveled with family
Liked: Cleanliness, room comfort
Not going back there.
I likely won't stay there or a similar place. I checked us in around 2:00 but they informed me the room wasn't available and in fairness check-in was at 4. At the same time I asked for a later check out 11:30. I then had to take people to airport and my GF was left to finish checking in. She did have to wait which was fine and in general it was 4pm. But after retrieving luggage she was informed there wasn't anyone to help with bags and the UNIT was OVER 1200' away and disconnected from the property. She was eventually given a cart to push in the rain to get the bags into the unit. Departure day At 9:50am we were informed by cleaning staff that we needed to check out by 10am. In fairness a text message came to my phone during dinner and I did not see it. But I was troubled by the lack of understanding and the constant knocking on the door and phone calls. I told them we are not leaving until we both showered. We were out within an hour and my GF had to finish her make-up and hair in common non-airconditioned bathroom. The night before departing. As I said they did send a text about check out but because of another incident I don't think I seen the text. While we were getting ready they called to ask if they could enter the room because the adjacent room's lock would not work and they hoped the connecting door may be able to be open via our room. It really wasn't a big deal but it also says something about maintenance.
Stayed 2 nights in Nov 2023

4/10 Poor

john

No customary hotel services available Wasn't advertised as such Would not have stayed No restaurant No bell service etc
Stayed 2 nights in Nov 2023

10/10 Excellent

nicole, Carpentersville

Traveled with family and small children
Liked: Amenities
Amazing stay !
Stayed 1 night in Nov 2023

10/10 Excellent

michael

Stayed 1 night in Nov 2023

10/10 Excellent

clay

Traveled with partner
Liked: Property conditions & facilities
The property is in great shape. The rooms are clean and spacious. Love the little kitchenette area.
Stayed 1 night in Nov 2023

2/10 Terrible

Anastasia

Traveled with partner
Terrible experience $450. for a horrible room, no service- Waiting in line twice - wrong hotel, lost 5 hours of a vacation trying to correct the situation- Rose.. blah
Stayed 1 night in Nov 2023

2/10 Terrible

Steven

Traveled with partner
Disliked: Staff & service, property conditions & facilities
This is the WORST place I have ever stayed I have video with sound of you care to see what the hell my “peaceful” ocean front room was like I want a damned refund
Stayed 2 nights in Oct 2023

8/10 Good

Yelena

Traveled with family and small children
Liked: Cleanliness, staff & service
Nice pools. Pretty outdoor areas. Nice staff. Dated rooms. Bad food.
Stayed 3 nights in Nov 2023

10/10 Excellent

Donald L

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always love this property.
Stayed 1 night in Nov 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed was so comfortable I didn’t want to wake up for the sunrise!
Stayed 1 night in Oct 2023

10/10 Excellent

Jeffrey

Liked: Cleanliness, property conditions & facilities, room comfort
Great place
It’s was great
Stayed 2 nights in Oct 2023

10/10 Excellent

Linda

Traveled with group
Even though we couldn’t really use the beach because it was so windy, it was beautiful to walk and very clean. The pool areas were very nice loved all the foilage surrounding the property. My husband was impressed and wants to return.
Stayed 3 nights in Oct 2023

6/10 Okay

Patricia

Stayed 5 nights in Oct 2023

4/10 Poor

Stephen

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Ocean View My A$*
Extremely disappointed at what you call Ocean View. It was essentially a view of the inlet, not really ocean. Plus there was construction, so scaffolding and tarping spoiled even that. At $1000 for two nights I feel thoroughly cheated.
Stayed 2 nights in Oct 2023

10/10 Excellent

Alex, Spokane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpfully jn explaining how to get to the buildings. The whole property is great, great veiws, clean and easy access to the beach!
Stayed 2 nights in Oct 2023

10/10 Excellent

Joyce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was 4:00 and time for check in and there was only one employee. Several people were in line waiting before another person showed up to help. Other than that the place was awesome. Can’t wait to come back!
Stayed 1 night in Oct 2023

6/10 Okay

Kelly

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property, great location near the beach, lots of amenities, very clean. Room wasn’t ready at 4 o’clock check in… waited in car until 4:45, called back, finally ready, moved car due to parking location, back to check in again because they forgot to program our wrist bands.
Stayed 2 nights in Oct 2023

6/10 Okay

Armando

Traveled with partner
Liked: Property conditions & facilities
I didn’t like the mattress and the pillows way too soft and there was no ice machine and room service was not provided, they told me that it was every 3 days
Stayed 3 nights in Oct 2023

6/10 Okay

Homa

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything we have been coming here at least 2 times a year .our go to place
Stayed 4 nights in Oct 2023

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very pretty and quiet. Could use more dining options. No breakfast choice at all.
Stayed 1 night in Oct 2023

10/10 Excellent

Karli

Liked: Cleanliness, staff & service, property conditions & facilities
Just good wholesome fun
Stayed 2 nights in Oct 2023

10/10 Excellent

Anabela

Liked: Cleanliness, staff & service, property conditions & facilities
All around great vacation place
Stayed 4 nights in Oct 2023

10/10 Excellent

Tom

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location with walkable dining and shopping.
Stayed 3 nights in Oct 2023

6/10 Okay

Timothy

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There was a lot of noisy construction going on during our stay. They had alerted us to this prior to our arrival but it was much more disruptive than we had anticipated. There was noise all day long, there were construction materials and debris taking up parking spaces. And one elevator was not working. We could also hear a lot of noise from the next room. The neighbors weren’t noisy but the walls were thin! On-site food was subpar and overpriced. However, the room was comfortable and clean. The location was beautiful.
Stayed 5 nights in Oct 2023

10/10 Excellent

Steph

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was great for those travelling with families. The villas provide ample space and the multiple pools provide options for families and adults looking for more privacy. The easy access to the beach is convenient and the food and drinks were great. Beach chairs are not available with the property on the beach and you will be asked to pay a supplemental fee if you would like to utilize chairs on the beach.
Stayed 3 nights in Oct 2023

4/10 Poor

Blake

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
majoirty of employees were not freidnly
Food terrible, staff besides one terrible will not be back
Stayed 3 nights in Oct 2023

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was amazing! Sleeper sofa was extremely comfortable and loved the full kitchen and washer and dryer. Very convenient walk to pool and beach. Very clean and comfortable. Also has full size shampoo, conditioner and body wash.