Ratings based on 608 Verified Reviews

4.1 out of 5
86% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Eugene, Or

Awesome

Posted Jun 6, 2017
Beautiful place to stay, staff friendly and room great. One of the most comfortable beds I've ever slept on.
Comment from Hotel Management
Jun 27, 2017 by Reservations Department, Hotel Management
Thank you for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Great hotel with excellent staff!

Posted Jun 5, 2017
Pros: Everything was great. The new deck that was built over the pool has fire pits and is really nice to sit outside at night.
Location: Downtown West Palm beach is only a 15-20 minute drive. However there are many restaurants within 5 minutes of the resort.
Me and my family had a great stay at the PGA. Despite the rain all weekend we were still able to enjoy the pool and hotel amenities. The room was very clean and comfortable. The SPA was amazing as always. The drinks at the pool were great! Dinner at Ironwood was fabulous. This was our 6th time at the resort and we keep on coming back because the staff is always very accommodating. You know you have a great resort when the same people have been working there for years. The resort is very family friendly. They had live music all weekend at the bar. If you are looking to come to the Palm beach area I highly recommend this hotel.
Comment from Hotel Management
Jun 27, 2017 by Reservations, Hotel Management
Thank you so much for the feedback Rachel! We are happy to have hosted you and your family numerous times at the resort and we look forward to doing so more in the future!
5 out of 5
Recommended
for Everyone
by A verified traveler

Golf and tennis central

Posted Jun 4, 2017
Very convenient for a weekend getaway for golf and tennis players. Check-in staff though were a disaster. Basically lies on my face they didn't have a queen bed room available for me to shift to when a quick scan of online reservations showed plenty available.
Comment from Hotel Management
Jun 27, 2017 by Reservations, Hotel Management
Apologies for the check-in experience. We will review with our staff as needed. We are very happy to hear you enjoyed the other amenities of the hotel. We look forward to welcoming you back to the hotel!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 23, 2017
Pros: Superb surroundings - 5 golf courses :-) Large and vacant swimming pool. Above average price to value. Overall noble impression.
Stayed with family there during a travel vacation in south and central Florida, abstinating from golf. Top 1-2 hotel out of 5 visited. . Definitelly recommended. Beats Hilton.
Comment from Hotel Management
Jun 27, 2017 by Reservations, Hotel Management
Thank you so much for your feedback! We will certainly look forward to welcoming you back to our resort in the near future!
5 out of 5
Recommended
for Everyone
by A verified traveler from Austria

Very friendly and very professional!

Posted May 22, 2017
Was there the second time and the whole staff is very friendly.very good cocktails at the bar and the food at the restaurant was great!
Comment from Hotel Management
Jun 27, 2017 by Reservations, Hotel Management
Thank you so much for your feedback! We wlook forward to welcoming you for a third visit!
4 out of 5
Recommended
for Everyone
by A verified traveler

Beware the extras

Posted May 21, 2017
Expedia rate looks great value but, be aware, it doesn't include the daily $25 'resort fee' which can eliminate any apparent savings. 18% service charge also automatically added to all food and drink transactions. Otherwise had a very pleasant stay - just don't let them give you a room on level 1 as some of the rooms are basically underground, with no view or natural light.
Comment from Hotel Management
Jun 27, 2017 by Reservations, Hotel Management
Thank you for the feedback! We have numerous room types that could provide a better view for your next visit. Apologies if you were not aware of the Resort fee.
5 out of 5
Recommended
for Everyone
by A verified traveler from wisconsin

Excellent getaway

Posted Apr 26, 2017
Excellent resort, clean great front desk and valet staff. Resort restraunts 5 star. I traveled alone and felt at ease and relaxed. Golf was rained out but I made the best of it.
4 out of 5
Recommended
for Everyone
by A verified traveler from Key West

Family reunion

Posted Mar 29, 2017
All was good but having to call the front desk at 6:30 am to report someone operating a buffing/sanding machine on a Saturday morning was maddening as hell...no we did not get back to sleep!!! It was stopped about 5 mins after call was made but really never should happen!!! See photo to see how dresser was made level in room...coasters?!?! Lil strange for such a high class place....overall stay was good but we were with family in one of the Villas for the most part.
4 out of 5
Recommended
for Everyone
by A verified traveler from Montreal

Nice hotel.

Posted Mar 29, 2017
Nice hotel and great experience. The only problem was the attitude of the staff at the swimming pool bar.
3 out of 5
by A verified traveler from Chicago

Old but clean

Posted Mar 28, 2017 on Orbitz
This hotel is dated - bathrooms are old and dark, showerheads are low, balcony railing blocks the view. Pool area is nice.