Total disappointment. No value whatsoever
Posted Jan 27, 2017 on Hotels
the hotel is sub standard and not a credit to the Renaissance brand. A clean but uncomfortable room and a front desk staff that was cold. The neighborhood was scary. I have braved many roads to go to a restaurant nearby, etc but not this time. A very bad neighborhood with very dark streets at night. The restaurant was terrible and service there was sketchy at best. the food was awful. The bellman was excellent, the only person who had a good morning and smile to give. I would not stay here again and will not be able to trust these hotels as obviously they are not all held to the same standard. I went from this hotel to the Renaissance in Tampa and there is no comparison. The Tampa Renaissance was beautiful, had all the amenities that you would expect with a superior restaurant and a good location.