It was a nice stay until we got back to our room on night and found our door opened. Apparently housekeeper didn't close the door completely. We called the front desk and they were not concerned and offered us a free snack for the inconvenience. This is not acceptable in a hotel like this.
Comment from Hotel Management
Jan 30, 2017 by donmcnew, Hotel Management
Thank you for taking the time to share this information. Our guest safety is always a top priority for us, and I apologize if how the staff handled this situation did not convey that belief. We have shared your comments with the appropriate staff to ensure this is an isolated incident. We hope to have the opportunity to regain your trust in the future.