Ratings based on 252 Verified Reviews

3.8 out of 5
80% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel would recommend

Posted Apr 16, 2018
Clean comfirtable and accomidating. Best breakfast buffet with wide variety of choices
Comment from Hotel Management
Apr 18, 2018 by AGM, Hotel Management
We are happy to hear you enjoyed your stay and breakfast, we look forward to hosting you again in the future.
3 out of 5
Recommended
for Everyone
by A verified traveler from Reading

Great Location

Posted Mar 22, 2018
Great Location for bike week. Very calm and quiet area. Plenty of great parking and close to restaurants and highway. The rooms were big enough and cozy enough. The cons were: Very bad WiFi Beds are a little bit hard Breakfast options were limited bc of pancake maker always out of order. Guest Laundry only has one washer and one dryer and they are very outdated and the dryer needs to have the lint in the trap (underneath the tray you pull out after each load) cleaned out before it starts a fire. I would stay again, I would just like to see some updates done. Especially with the WiFi signal. This is not the hotel to stay at if you plan on doing work from your room.
Comment from Hotel Management
Mar 25, 2018 by Assistant General Manager, Hotel Management
Thank you for your recent stay and review. We love to get feedback and use this to help improve upon future stays. We are actually in the beginning phases of getting the new IHG Connect internet which will increase WiFi significantly. I will be sure to pass along the information about the washer and dryer. I would also like to apologize about the pancake machine, as we have had to order a new one.
3 out of 5
by A verified traveler

Nice but dirty

Posted Mar 11, 2018
Hotel is nice but was really dirty. Especially the floor. Looked like our room and the hallway hadn’t been vacuumed in a long long time. It was bad enough my wife wouldn’t even go barefoot and someone’s cut toenails were on the floor.
Comment from Hotel Management
Mar 13, 2018 by Holiday Inn Express, Hotel Management
I would like to apologize for this inconvenience as this is not usually the case, we hope to have the chance to prove this to you in the future.
5 out of 5
by A verified traveler

Conveniently located

Posted Mar 8, 2018
Pros: Comfort, value, accommodations. Great breakfast.
Cons: Liked everything about the hotel accept the bathtub. The remodel is beautiful but the tub looks old.
Location: Convenient to Beach, restaurants, shopping and highway.
Comfortable and close to the beach, restaurants, shopping. Very clean and nice beds and great pillows.
Comment from Hotel Management
Mar 9, 2018 by AGM, Hotel Management
Thank you for your recent stay and review. We look forward to hosting you again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Palm Coast Holiday inn & Suites FL

Attentive staff & spacious rooms!

Posted Mar 5, 2018
The Hispanic woman that worked the front desk 03/03/18 all night was very friendly & attentive! She was faced with a very rude customer & handled it WAY better than I would! She made the hotel look great. And the rooms were very spacious & comfy! Not so fond of the itchy comforters though! lol
Comment from Hotel Management
Mar 7, 2018 by AGM, Hotel Management
Thank you for your recent stay and kind words. I will be sure to pass along the compliment to Audra. We hope to see you again in the future.
3 out of 5
by A verified traveler

Posted Feb 7, 2018 on Hotels
Comment from Hotel Management
Feb 12, 2018 by AGM, Hotel Management
Thank you for taking the time to review our hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from ma

Posted Feb 2, 2018
Great location. Close to RT 95.Nice people at the desk.
Comment from Hotel Management
Feb 5, 2018 by AGM, Hotel Management
Thank you for staying with us
5 out of 5
by A verified traveler

Posted Jan 29, 2018 on Hotels
Comment from Hotel Management
Jan 31, 2018 by AGM, Hotel Management
Thank you for your recent stay and review we look forward to having you stay with us again in the future.
5 out of 5
by A verified traveler

Posted Jan 24, 2018 on Hotels
Excellent. Close to restaurants and right by the highway.
Comment from Hotel Management
Jan 25, 2018 by AGM, Hotel Management
We are happy to hear you enjoyed your stay and hope that we get a chance to welcome you back in the future
5 out of 5
Recommended
for Everyone
by A verified traveler from New Zealand

Wonderful surprise

Posted Jan 21, 2018
Pros: beds were very comfortable
After a long drive this stop over was great - the staff all friendly and quick to help. The room was clean and very comfortable and quiet given that it is close to the interstate. Breakfast was good and the pancake maker was a change from waffles.
Comment from Hotel Management
Jan 22, 2018 by AGM, Hotel Management
Thank you for your recent stay and taking the time to complete a survey. We hope to have the chance to serve you again in the future.