Ratings based on 955 Verified Reviews

4.1 out of 5
79% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Covina CA

Great Employees

Posted May 15, 2018
Great employees, helpful and friendly and eager to please. I would recommend this hotel to friends and family
Comment from Hotel Management
May 21, 2018 by Candi, Hotel Management
We are so glad that you enjoyed your stay with us and that the staff was able to accommodate your requests and needs.
5 out of 5
by A verified traveler

Posted May 14, 2018
Great experience with the staff and the pool facilities. Room cleanliness a bit shaky, but the staff more than made up for it. Alex was awesome!
Comment from Hotel Management
May 15, 2018 by Candi, Hotel Management
Thank you for stating with us
3 out of 5
by A verified traveler

Posted May 13, 2018
I thought I had booked the room to include “amenities”, which the booking site indicated included breakfast. The breakfast should have been included. The staff stuck strictly to your policy of “no breakfast “ They should have had a bit of flexibility. I don’t think they really tried. It made “ my experience “ not so good.
Comment from Hotel Management
May 17, 2018 by Candi, Hotel Management
Amenities do not include breakfast, they include the pool, gym and laundry facility. Sorry that we do not budge on this policy as Courtyards do not give free breakfast.
4 out of 5
by A verified traveler

Posted May 12, 2018
The rooms are very nicely remodeled. However the bathroom had a very strong urine smell. Yuck!
Comment from Hotel Management
May 15, 2018 by Candi, Hotel Management
Thank you for staying with us, sorry about the bathroom having a strong odor.
4 out of 5
by A verified traveler

Posted May 8, 2018
Comment from Hotel Management
May 10, 2018 by Candi, Hotel Management
We are glad to hear you enjoyed your stay with us and look forward to having you back if you are ever in the area.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very Comfortable For a Short Stay

Posted May 7, 2018
Everything and everyone was great here. The only thing was that the air conditioner wasn’t working well over night, and it was over 100F outside. I set the thermostat to 64 (I never set it this low at home, the coldest I can usually tolerate no matter how hot it is outside is a setting of 68-70). This made for a restless, on-and-off sleep night for all of us. I didn’t reach out to the staff there though, I’m sure they would have tended to this right away. But I didn’t want to have wake my family late at night, pack all our things again, in the middle of it, to potentially move to a different room.
Comment from Hotel Management
May 10, 2018 by Candi, Hotel Management
We are glad to hear you enjoyed your stay with us and look forward to having you back if you are ever in the area. I'm sorry our thermostats don't function very well once they are set under 68.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 5, 2018
Could not have been more comfortable. And enjoyable. Great location.
Comment from Hotel Management
May 10, 2018 by Candi, Hotel Management
We are glad to hear you enjoyed your stay with us and look forward to having you back if you are ever in the area.
5 out of 5
by A verified traveler from Phoenix

Posted May 4, 2018
It sounds condescending when I say it this way but I was pleasantly surprised. So surprised I added a day to my reservation. Staff is awesome. No issues with room. Very clean (which is important to me). Bed was comfortable. Soft sheets. If I have to give a negative they need new bath towels. Just a little scratchy. Other than that I might have been fooled I wasn’t in a Four Seasons. Small hotel so easy to get around. Overall a pleasant surprise.
Comment from Hotel Management
May 10, 2018 by Candi, Hotel Management
We are glad to hear you enjoyed your stay with us and look forward to having you back if you are ever in the area.
5 out of 5
Recommended
for Everyone
by A verified traveler

great

Posted Apr 21, 2018
everything great. staff nice, bed super comfy. stay there every time we’re in the desert
Comment from Hotel Management
May 10, 2018 by Candi, Hotel Management
We are glad to hear you enjoyed your stay with us and look forward to having you back if you are ever in the area.
1 out of 5
by A verified traveler

Posted Mar 8, 2018
Hotel was old and my room smelled. Bedding was not fresh smelling and the overall condition was not past Courtyard experiences. They need to remodel. Staff was delightful