Ratings based on 790 Verified Reviews

4.3 out of 5
86% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Families
by A verified traveler from Upland, CA

Great Family Hotel

Posted Aug 15, 2017
Pros: The installations, location, rooms
Location: The hotel is very close to the shopping center with fast food restaurants, grocery markets, etc.
The hotel is excellent for families, the installations are great, the room, the kids club, the pool, etc, everything is just great; I just would recommend to do the shows and activities inside a room because the heat is unbearable at 2:00pm; the checkout is way too early.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Bernardino, CA

Family Hotel

Posted Aug 4, 2017
This resort has everything you could ask for. It has 6 pools that we went to. All pools had a kid friendly section. One pool had a water slide, one pool had a big screen for movies at night. There was a movie theater, arcade, and craft/game room. There was an outdoor playground. The rooms were comfortable and spacious. There is no room service unless you want to pay for it. Other then that it has everything you need, not to mention that less then a mile from the resort is a huge Walmart and Costco where you can purchase food to bring back to your room. Room had a full kitchen, master room and living room. Awesome relaxing resort would highly recommend.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Jose, CA

Fantastic Accommodations

Posted Jul 25, 2017
Pros: Beautiful facilities
Cons: Absolutely nothing
Location: Many restaurants nearby.
We previously stayed here for a timeshare week at Christmas. This was a one night stay in a studio. Beautiful room with a view overlooking a lake and greenery.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel for Families

Posted Jul 25, 2017
It has everything you need, feels like home Great for a mini vacation, great pools for kids
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 22, 2017
It was a fun family trip overall. However, the only downside to staying there are the rules for entry to their pools. They do not allow you to bring your own coolers. They are trying to prevent people from bringing in their own alcohol so they can charge you anywhere from $6-$14 per drink. Ridiculous!
1 out of 5
by A verified traveler

rooms

Posted Jul 22, 2017
Tv remote missing,toilet broken,unfriendly employees, police showed up & someone poured suntan lontion on my Family member room.
5 out of 5
Recommended
for Everyone
by A verified traveler from LA

Another great getaway

Posted Jul 17, 2017
Amazing for the 2nd time, my family and friends had a wonderful time. Everything was good and prepared, super fast service. Toilet got clogged but fixed right away. I mean fixed in less than 10 min. after I call. Thank you!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 10, 2017
Pros: fun things for kids to do
Great place for families. Allot of activities for kids
5 out of 5
Recommended
for Everyone
by A verified traveler

Amazing place

Posted Jul 10, 2017
Affordable, beautiful, and a great place to stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from laguna hills, ca

Great Family place

Posted Jul 7, 2017
All was clean and comfortable, shopping for food was close, but the pool bar closed at 7 and it was summer so a little too early, kids wanted to eat there but it was closed!! They swam until 11pm