Big Las Vegas style hotel, nice big room
Posted Mar 21, 2017
I chose this hotel primarily for the beautiful pool and the reasonable room price ($260.) The entry into the hotel, as expected was going to smell smoky because of the casino on the ground floor nearby. I just "dealt" with that bit of irritation. We were checking in around 9:30 pm and they didn't have our room (king bed) ready. But, they gave us another room with two double beds and it was the special "hypoallergenic" room. Okay, fine. Good. The room was quiet and clean and notably devoid of the smell of cigarette smoke. I was happy. The beds were feather type beds which are not my favorite but, it was fine for the two nights we were there. My back survived. The bathroom was roomy and very nice. Tub was deep and comfortable for two. I like the ginger soap. The housekeeping was a little above the ordinary. I had an iPad plugged into a socket and they placed a folded towel under it like a mattress. They did that to all of our sundries in the bathroom too. Very neat and tidy. A nice touch. We were happy with the room service for breakfast as well. The pool was nice and mostly relaxing despite the two little kids screeching and one kept laughing and screaming that she was "drowning"...I thought that was really a bad idea but, I guess Mom didn't think so and let her go on. Some hotels have an adult pool and a kid pool...this would of come in handy.
Comment from Hotel Management
Mar 25, 2017 by Melanie - Social Media Customer Service Rep, Hotel Management
Good Afternoon Loo,
Thank you for taking the time to write your nice review. We are thrilled that you had a great stay. We appreciate your compliments on our housekeeping team. They definately go above and beyond to make our guests feel special. We are so sorry about your pool visit. We will share your concerns with our management team. We appreciate all feedback as it helps us to improve our services for all our guests. Thank you again, Loo. We hope you will visit us again in the future. Have a great day!