Ratings based on 1,314 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Rheinland-Pfalz

sehr gutes Hotel in zentraler Lage

Posted Aug 12, 2016
Pros: Das Zimmer war sehr groß und gut ausgestattet.
Location: Die Lage ist sehr zentral in Palm Springs.
Der Empfang war super nett. Man hat uns eine gute Emfpehlung für das Abendessen gegeben. Leider waren wir nur für eine Nacht hier und konnten den Pool nicht nutzen. Die Lage ist sehr zentral. An dem Abend fand noch eine Art Stadtfest statt. Hier war alles fußläufig erreichbar. Das Frühstück war super. Es gab sogar ein Omlett.
Comment from Hotel Management
Aug 16, 2016 by Adrian, Hotel Management
Adrian Dienstleistungen für die Gäste Best Western Plus Las Brisas Hotels Palm Springs, CA 92262 Liebe Natalie Vielen Dank für das Ausfüllen der Umfrage in Bezug auf Ihre letzten Aufenthalt in unserem Eigentum. Ihr Geschäft ist sehr wichtig für uns und wir schätzen Ihr Feedback. Indem Sie uns sagen, was Sie über Ihren Aufenthalt gefallen hat und wie wir uns verbessern können, helfen Sie uns für Sie und andere Gäste in der Zukunft eine bessere Erfahrung zu liefern. Wir hoffen, dass Sie kommen zurück und sehen uns bald wieder. Nochmals vielen Dank für die Zeit nehmen, an der Umfrage teilzunehmen. Wir schätzen Ihre Treue zu unserer Marke. Mit freundlichen Grüßen, Adrian Dienstleistungen für die Gäste Best Western Plus Las Brisas Hotels Palm Springs, CA 92262
5 out of 5
by A verified traveler

Few days in the sun

Posted Aug 11, 2016
I stayed at this hotel before and would stay again. Has a nice pool and poolside bar. Staff are friendly. Would recommend for one night or a few weeks.
Comment from Hotel Management
Aug 16, 2016 by Adrian, Hotel Management
Adrian Guest Services Best Western Plus Las Brisas Hotel Palm Springs, CA 92262 Dear Our Beloved Guest Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Adrian Guest Services Best Western Plus Las Brisas Hotel Palm Springs, CA 92262
4 out of 5
by A verified traveler

Great place right in town.

Posted Aug 9, 2016
Great place right in town. Walk down town. Eat, drink, don't need a car.
Comment from Hotel Management
by Melissa, Guest Services, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
4 out of 5
by A verified traveler from Inland Empire but transplanted to WA

Nice, small hotel feel.

Posted Aug 8, 2016
Pros: The rooms were nice and the a/c worked well. Has a small hotel feel, which I liked.
Cons: The breakfast buffet wasn't very good. Not a lot of choices and nothing you couldn't go get from 7/11, except maybe the omelets.
Location: Good location as far as lots of restaurants and shops very close by. Rio Azul and El Marisol were excellent Mexican restaurants near by.
The hotel was clean and the staff was very nice. I dealt with 3 or 4 front desk people, 2 house keeping employees and a grounds keeper. All were very friendly and did their best to be helpful. No complaints there. However I paid extra for a pool view room and there was no pool view unless you walked out about 12 feet and looked down through the vines growing over the patio opening. I asked to be refunded the difference (about $44) and the hotel couldn't do it since I booked through Expedia. Expedia made me argue with them on the phone for about the first hour and 15 minutes of my vacation and I had to go through about 3 people. I don't recommend paying for the pool view upgrade. None of the rooms have a pool view from your actual room, it takes some effort if you want to see the water.
5 out of 5
by A verified traveler from Pasadena, CA

Friendly staff/perfect location

Posted Aug 5, 2016
Pros: Clean, location, friendly staff and best pool bartender ever - RUBEN! Friendly mixed crowd at pool area too - everyone friendly and respectful.
Cons: Separate kids pool
Location: Perfect location to downtown shops and restaurants and bars.
Usually stay with friends or other hotels in PS, but this time did a last minute booking and ended here - what a gem! Very friendly staff, great pool bar and bartender (Ruben is the BEST), and friendly crowd. Location is walking distance to all downtown shops and restaurants. Really enjoyed this hotel and the stay.
Comment from Hotel Management
by Melissa, Guest Services, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
4 out of 5
by A verified traveler

Posted Aug 1, 2016
Zentrale Lage uns sehr liebevoll angelegte Gärten. Netter kleiner Pool.
Comment from Hotel Management
by Melissa, Guest Services, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
3 out of 5
by A verified traveler

Decent hotel, good location, lots of restrictions

Posted Aug 1, 2016
Pros: Good location, decent hotel.
Cons: Fewer restriction
Location: Downtown
Decent hotel, good location, lots of restrictions (you are not allowed to do this, that, etc.) what makes you feel not very welcome. Location is good, hotel is nice, but nothing special. Small pool with lots of kids.
Comment from Hotel Management
by Melissa, Guest Services, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
4 out of 5
by A verified traveler

Great Best Western

Posted Jul 27, 2016
You can't miss with this hotel. In high season when the price climbs over $180-$200 I don't think the value is there. But in off season at around $100 you can't miss. The beds are super comfy, the location is perfect and the breakfast very good and impressive. The bathrooms are tiny as is the pool area. Wifi free and good as well.
Comment from Hotel Management
by Melissa, Guest Services, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
4 out of 5
by A verified traveler from Covina, CA

Good hotel close to downtown

Posted Jul 26, 2016
Pros: Close to downtown, clean, quiet, breakfast included, great pool area.
Cons: Spray for ants before your guests arrive.
Location: Near downtown, wonderful shops and restaurants
Our first room had ants crawling on the air conditioning unit and on the walls behind the refrigerator. We called the front desk and some one came right away and switched our room. Our second room was wonderful! No ants and clean/comfortable. The breakfast was great! Pool facilities very nice. It was also very quiet!
Comment from Hotel Management
by Melissa, Guest Services, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
5 out of 5
by A verified traveler

Time in the sun.

Posted Jul 23, 2016
A very nice hotel. Clean, comfortable and friendly staff. Nice bar by the pool and within walking distance of everything. Will stay here again and would recommend.
Comment from Hotel Management
by Melissa, Guest Services, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.