Ratings based on 1,289 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Time in the sun.

Posted Jul 23, 2016
A very nice hotel. Clean, comfortable and friendly staff. Nice bar by the pool and within walking distance of everything. Will stay here again and would recommend.
5 out of 5
by A verified traveler from long beach,ca

Nice hotel close to everything

Posted Jul 14, 2016
The staff was friendly, the pool area was clean & fun, the room was clean, quiet and comfortable. The hotel was walking distance to all the restaurants, bars and shopping.
Comment from Hotel Management
Jul 19, 2016 by Melissa, Guest Services, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
5 out of 5
by A verified traveler

4th of July

Posted Jul 9, 2016
Stayed 3 days & hotel was great & can`t say enough good things abt the staff.Hotel was at capacity but they managed to get through it with a smile.There were a few guests @ the pool that had a few to many but were not over served by the hotel but even they were handled courteously.Hard to control the drinking when it is convenient to refill in their rooms that are close to the pool.Room service, free breakfast & walking distance to downtown a huge plus. We will be back very soon!
Comment from Hotel Management
Jul 19, 2016 by Melissa, Guest Services, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
4 out of 5
by A verified traveler from South El Monte

Nice hotel in downtown

Posted Jul 6, 2016
Nice and quiet place, the breakfast was very good.
Comment from Hotel Management
Jul 9, 2016 by Melissa, Guest Services, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
3 out of 5
by A verified traveler

Posted Jul 4, 2016
We had a room toward back. There was limited parking. Mattresses were piled outside in parking area along with other garbage. It looked horrendous
Comment from Hotel Management
Jul 10, 2016 by Melissa, Guest Services, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guest in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
4 out of 5
by A verified traveler from San Diego

Close to everything in PS

Posted Jun 23, 2016
Pros: Great location, friendly staff, great breakfast.
Cons: I did mean to mention to the front desk that one drawer kept opening by itself. I was afraid that it would open in the dark and I would run into it.
Easy check-in. Nice spacious room. This hotel is walking distance from everything. We even had a drink out by the pool. What a great setting it was.
Comment from Hotel Management
Jun 27, 2016 by Melissa, Guest Services, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
4 out of 5
by A verified traveler

Gutes Preis-/Leistungsverhältnis

Posted Jun 12, 2016
Schöne, saubere, große Zimmer. Tolle Terrasse zum relaxen & frühstücken. Frühstück gut. Schöner Pool.
Comment from Hotel Management
Jun 15, 2016 by Melissa, Guest Services, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
4 out of 5
by A verified traveler from Las Vegas

It was a nice hotel.

Posted Jun 3, 2016
Pros: Nice size rooms with comfortable beds.
Location: It was close to downtown Palm Springs & other excursions were close by.
The hotel was within walking distance of shopping, dining & casino.
Comment from Hotel Management
Jun 10, 2016 by Melissa,Guest Services, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
3 out of 5
by A verified traveler from Tirol

Für eine Nacht OK

Posted Jun 2, 2016
Für eine Nacht OK, Lage OK , Ausreichend Parkmöglichkeiten, Freundliches Personal , Frühstück für USA Verhältnisse Sehr GUT.
Comment from Hotel Management
Jun 8, 2016 by Melissa, Guest Services, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guest in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
4 out of 5
by A verified traveler

Posted Jun 2, 2016
Great location and friendly staff. Even at 104 degrees, the room was cool and comfortable.
Comment from Hotel Management
Jun 14, 2016 by Melissa, Guest Services, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.