Ratings based on 488 Verified Reviews

4.2 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Surprisingly nice but not too expensive hotel

Posted Jan 8, 2017
Nice comfortable room. Breakfast is about what you'd expect for a Best Western. Located right in the middle of downtown.
4 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco

Good bargain for the money.

Posted Jan 5, 2017
Rooms adjacent to walkways seating areas very noisy, smoking permitted.
4 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles, CA

Good for Value & Location

Posted Jan 1, 2017
Pros: Value and location.
Cons: Bedding, but you get what you pay for.
Location: Everything you'd want to explore in Palm Springs is within easy walking distance.
Located in the heart of Palm Springs, within easy walking distance of shopping, restaurants and nightlife. The location and it's value pricing is the reason you would say at this property. It is not inadequate in anyway, satisfying all basic needs, but of course Best Western is mid level brand, so just manage your expectations. No complaints about the experience, and there's no reason I would not stay there again. I would bring my own bathroom amenities, however, as they are of the "shared pump" style in the shower. If you want a property that you can luxuriously lounge by the pool and enjoy a sleep in a high quality bed, this hotel is not for you. If you appreciate value and location, then this property will be fine for you.
3 out of 5
by A verified traveler

average hotel close to night market

Posted Dec 18, 2016
Rooms and elevator hv a smell. Felt more like an Inn standard than hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sask. Canada

Like a Mediterranean Getaway

Posted Dec 13, 2016
Pros: Rooms were great, staff were wonderful and welcoming, pool area was fantastic, the free breakfast was awesome - we pretty much liked everything about
Location: Close to everything - shopping, restaurants, casino, convention center, etc.
We loved our stay at the Las Brisas. It is very close to numerous great restaurants, downtown shopping and only a short walk to the casino. The rooms are huge, clean and the bed was very comfortable. The free breakfast was incredible - amazing omelettes made fresh for you. Our favorite part was the pool area which looks like it was transported directly out of the Mediterranean - surrounded by the flowering vines and bushes, it blocks out the rest of the world - the Mango Margaritas are pretty great as well. Loved out stay and will definitely come back
Comment from Hotel Management
Dec 20, 2016 by Melissa, Guest Services, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Oregon

1st. time to Palm Springs

Posted Dec 13, 2016
Pros: The room was comfortable and clean, staff was friendly, and they had a nice breakfast room.
Cons: I was on the 3rd. floor and facing a busy street, if I should stay again I will ask to be on the back or sides away from main street.
Location: Located on a main street, in an area of small shops, many restaurants and convenient to Convention center.
On a business conference at the Convention Center so this was the not closest hotel available but was a comfortable, safe walk. Area of small shops and enough food establishments to meet anybody's choice of food selection. The aerial Tramway was near, had to leave early due to weather conditions at home was not able to visit the site.
Comment from Hotel Management
Dec 21, 2016 by Melissa, Guest Services, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Thank you again for taking the time to complete the survey.
5 out of 5
Recommended
for Everyone
by A verified traveler from Grande Prairie, Alberta

Loved the location of this hotel.

Posted Dec 10, 2016
Pros: It was quiet, clean, and had beautiful grounds: It is a little oasis in downtown Palm Springs.
Cons: Breakfast was good but is served in a stuffy little room which was very crowded. It is not the best way to showcase such a beautiful hotel.
We were within walking distance of our favourite restaurant and the Thursday night street market.
Comment from Hotel Management
Dec 21, 2016 by Melissa, Guest Services, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Thank you again for taking the time to complete the survey
4 out of 5
by A verified traveler from US

noisy room

Posted Nov 29, 2016
Pros: Location is very good, walkable to downtown.
Our room was adjacent other room, we heard all conversation, they woke around 4 a.m. We couldn't well sleep.
Comment from Hotel Management
Dec 1, 2016 by Melissa, Guest Services, Hotel Management
Dear John, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
1 out of 5
by A verified traveler from Reno

Hotel is located next to several bars. Very noisy.

Posted Nov 29, 2016
Very noisy - yelling, glass breaking, sounded like things being thrown at cars from the bars next door while the bars were open. When the bars closed people were running and yelling for a long while near our room.
Comment from Hotel Management
Dec 19, 2016 by Melissa, Guest Services, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guest in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Very nice hotel and staff

Posted Nov 27, 2016
Pros: Staff, rooms and landscaping
Cons: The shampoo or more correctly the conditioner was out every day even after I asked the front desk to have it replenished. Perhaps the nozzle is plugg
Beautiful landscaping, very helpful, nice staff and comfortable rooms.
Comment from Hotel Management
Dec 1, 2016 by Melissa, Guest Service, Hotel Management
Dear Jack, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.