Ratings based on 964 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, walking distance to shopping and resta

Posted Sep 1, 2015
Pros: Nice looking, Spanish style. Nice view of the mountains. Great location.
Cons: The toilet. Does not flush every time. You have to hold the lever down for too long and it still may not flush. We were in room 203.
Everything was nice with the exception of the low flow toilets that do not work very well. The bed was comfortable. Room on the second floor was quiet, perfect spot for our stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel close to all the activity.

Posted Aug 31, 2015
This is always a great hotel I stay there frequently.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 25, 2015
Pool was good but both my kids' suffered from skin being worn off their toes to the point of bleeding!
5 out of 5
Recommended
for Everyone
by A verified traveler from Minnesota

Great location, reasonable rates

Posted Aug 24, 2015
I've stayed here twice now on business. Excellent location in the heart of downtown, within easy walking distance of restaurants, shops, bars, etc. Facility is well maintained, staff was courteous and helpful. Nice pool, decent breakfast.
3 out of 5
by A verified traveler

Close to downtown.

Posted Aug 18, 2015
Walking distance to shops and restaurants. Room was very out dated, pool area was nice, but pool was very small! I've stayed at much nicer best westerns. I was kinda disappointed by the condition of the hotel, needs some up dating. Other than that, it was alright. Palm Springs has nicer hotels at better rates to stay at. It wasn't horrible, just ok.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel!

Posted Aug 17, 2015
I didn't expect this hotel to be as nice. I got the room with the hot tub and it was super clean. The room in general was clean and smelled good. The breakfast was excellent and there was so much to choose from. The hotel was right in the middle of the action and was around multiple places to eat. I highly recommend. It's cheap, nice, and convenient!
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent downtown location near to plaza.

Posted Aug 16, 2015
Friendly an polite reception staff. Nice pool area with loungers. Across road from plaza which has plenty of shops and restaurants. Street market on the night we were there which had a great atmosphere
4 out of 5
Recommended
for Everyone
by A verified traveler

Pleasant and helpful staff

Posted Aug 9, 2015
Hotel was clean and comfortable. Air conditioning was not only necessary, but very efficient. Staff were very friendly and helpful and overall a very pleasant stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from from the OC

Cozy Hotel

Posted Aug 3, 2015
Pros: the pool and patio
Cons: staff service and maybe get a waiter or waitress outside by the pool.
Location: location was nice ! very close to shops and restaurants and bars.
The hotel itself was clean and quite cozy and relaxing. The grounds were very clean and and the patio and pool area was very nice! loved that there was an outside bar. The service however was terrible. the front office girl was not very welcoming and seemed to be irritated to help us. Also we wanted drinks and sat at the outside bar area and no one was there to tend to us. We were told the bartender was not coming back and it was only 5:00pm. Other than the staff we liked the hotel. we will probably return not sure yet.
3 out of 5
by A verified traveler from LA, CA

Convenient but noisy

Posted Aug 2, 2015
The property is conveniently located in the center of downtown and they offer a nice breakfast. Unfortunately, because it is situated close to many bars many of the guests arrive back to the property late and intoxicated making for an extremely noisy and sleepless night.