A heated pool, open 8:00 AM to midnight, sun loungers

Reviews of Caliente Tropics Hotel

3.5 out of 5
Caliente Tropics Hotel
411 E Palm Canyon Drive, Palm Springs, CA

Reviews

8.0

Very Good

Rating 10 - Excellent. 435 out of 1026 reviews" "
Rating 8 - Good. 293 out of 1026 reviews" "
Rating 6 - Okay. 168 out of 1026 reviews" "
Rating 4 - Poor. 78 out of 1026 reviews" "
Rating 2 - Terrible. 52 out of 1026 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Superb ambiance, clean and spacious. Great pool area
Stayed 3 nights in Mar 2024

8/10 Good

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower temp had a mind of its own.
Stayed 3 nights in Mar 2024
Response from Caliente Tropics on Mar 28, 2024
Thank you for staying with us we appreciate your feedback

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Two dining options at the hotel. Few minutes by car to downtown Palm Springs. Also minutes away by car to Indian Canyons. The pool is great!
Stayed 3 nights in Mar 2024
Response from Caliente Tropics on Mar 28, 2024
Thank you for staying with us we appreciate your feedback

8/10 Good

Shari

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Caliente Tropics on Mar 25, 2024
Hello Shari, Thank you for staying with us we appreciate your feedback.

10/10 Excellent

William

Liked: Cleanliness, property conditions & facilities
Thoroughly enjoyable and a blast to the past. Great tiki bar and amenities. Friendly and helpful staff. A real ‘old Palm Springs’ vibe. I love it!
Stayed 6 nights in Mar 2024
Response from Caliente Tropics on Mar 22, 2024
Thank you for staying with us we appreciate your feedback

4/10 Poor

Jessica

Traveled with family and small children
Disliked: Staff & service, property conditions & facilities
The hotel is old but maintained well enough. The rooms are clean enough. The pool area is the best thing about the hotel. Now for the negatives. There were 4 of us on the registration. They had only 2 sets of towels/wash cloths and 3 pool towels in the room. I shouldn’t have to request more towels when clearly there are 4 people in the room. Maid service came everyday but did not swap out the wet pool towels even though they were thrown inside the shower. She did however take the regular towel that was on top of the pool towels so I know she saw the wet pool towels. Also there was a huge crack under the door. People would be standing out on the balcony smoking and the smell would come under the door. Also there are no safety chains/locks on the door. Some man was being belligerent in the middle of the night and I had to open the door to tell him to be quiet because I have sleeping kids. It would have been safer had I had a safety chain to open the door slightly to talk to him. There was zero soap/shampoo/conditioner in the bathroom. There is no microwave in the rooms and if you want one they charge you $15 to have one in your room. I wouldn’t stay at this hotel again.
Stayed 3 nights in Mar 2024
Response from Caliente Tropics on Mar 21, 2024
Thank you for staying with us we appreciate your feedback

4/10 Poor

Samer

Traveled with family
Disliked: Cleanliness
Poor property management
Stayed 2 nights in Mar 2024
Response from Caliente Tropics on Mar 21, 2024
Thank you for staying with us we appreciate your feedback

10/10 Excellent

Derek

Great service and room
Stayed 1 night in Mar 2024
Response from Caliente Tropics on Mar 19, 2024
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Priya

Disliked: Property conditions & facilities
Response from Caliente Tropics on Mar 20, 2024
Thank you for staying with us we appreciate your feedback

10/10 Excellent

Dobrina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The 2 Queen Beds Suite has large sitting area with a couch, an armchair and coffee table. There are two good restaurants on site, and a coffee shop close by.
Stayed 5 nights in Mar 2024
Response from Caliente Tropics on Mar 19, 2024
Thank you for staying with us we appreciate your feedback.

6/10 Okay

Scott

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Caliente Tropics on Mar 18, 2024
Thank you for staying with us we appreciate your feedback.

6/10 Okay

Yimin

Stayed 1 night in Mar 2024
Response from Caliente Tropics on Mar 18, 2024
Thank You for staying with us we appreciate your feedback.

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location to everything. One of the best Mexican restaurant around. I could eat there every day! Loved the pool and jacuzzi. Cool vibe for the outside of the hotel. House keeping is flexible and friendly.
Stayed 5 nights in Mar 2024
Response from Caliente Tropics on Mar 17, 2024
Thank you for your feedback! We are glad you enjoyed your stay. Hope to see you again soon!

8/10 Good

McKinney

Liked: Cleanliness, staff & service, property conditions & facilities
Great pool area. Property needs some upgrades, especially the bathrooms. Blackout curtains would be helpful for sleeping.
Stayed 6 nights in Feb 2024
Response from Caliente Tropics on Mar 18, 2024
Thank you for staying with us we appreciate your feedback.

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Caliente Tropics on Mar 17, 2024
Thank you for staying with us we appreciate your feedback.

10/10 Excellent

Joanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean. Safe. Friendly. Great value
Stayed 5 nights in Mar 2024
Response from Caliente Tropics on Mar 16, 2024
Thank you for staying with us we appreciate your feedback.

6/10 Okay

Anh-Tuan

Traveled with family
Liked: Cleanliness, staff & service
The staffs are friendly and accommodating, but this hotel is quite old and it is more like a motel. It is at the end of town and far away from everything.
Stayed 3 nights in Mar 2024
Response from Caliente Tropics on Mar 16, 2024
Thank you for staying with us we appreciate your feedback.

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Has a good vibe
Stayed 2 nights in Mar 2024
Response from Caliente Tropics on Mar 15, 2024
Thank you for staying with us we appreciate your feedback

8/10 Good

Nadine

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the location. Staff friendly and helpful.
Stayed 2 nights in Mar 2024
Response from Caliente Tropics on Mar 15, 2024
Thank you for staying with us we appreciate your feedback

6/10 Okay

Anand, PHOENIX

Traveled with family and small children
Liked: Property conditions & facilities
Pros: The pool and poolside bar seemed very enjoyable and people were having fun. Unfortunately, we were there only for a day with our little kiddo and couldn't take advantage of it. Location was only a short drive to downtown, so that's good. Cons: Room was dated and could use an upgrade. The bed was too soft. $15 to have a microwave in the room is a no-no for me. Verdict: This place is good for quick stopover. But may not be everyone's choice.
Stayed 1 night in Mar 2024
Response from Caliente Tropics on Mar 14, 2024
Thank you for staying with us we appreciate your feedback.

8/10 Good

Debbie

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
This place has charm. The pool is nice and the rooms were are decent size.
Stayed 1 night in Mar 2024

10/10 Excellent

Karina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had so much fun staying at Caliente Tropics Hotel! The front desk staff was friendly and helpful during check-in. Highlights include: heated pool and large hot tub, Sancho's for dinner, and spacious deluxe king room. We always appreciate an in-room coffee maker and powerful updated shower. I couldn't get enough of the Tiki theme around the property - it made it all the more special and memorable.
Stayed 1 night in Mar 2024
Response from Caliente Tropics on Mar 12, 2024
Thank you for staying with us we appreciate your feedback

10/10 Excellent

Jill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place a little away from downtown. Three great restaurants on site, great rooms with comfy beds and necessary amenities. On site restaurant overlooking the pool was great! Staff was so nice and great about any ask!
Stayed 1 night in Mar 2024
Response from Caliente Tropics on Mar 11, 2024
Thank you for staying with us we appreciate your feedback

8/10 Good

Alexandrea

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is clean and welcoming. The room had some wear and tear to the floor and lights that could be addressed but a wrap it’s a good option for a reasonable priced hotel in Palm Springs.
Stayed 1 night in Mar 2024
Response from Caliente Tropics on Mar 9, 2024
Thank you for staying with us we appreciate your feedback

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
conveniently located in attending a wedding
Stayed 2 nights in Mar 2024
Response from Caliente Tropics on Mar 10, 2024
Thank you for staying with us we appreciate your feedback

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
This venue is located close to walking trails, restaurants and beautiful scenic views. The rooms are clean and comfortable. The staff is friendly and helpful
Stayed 1 night in Mar 2024
Response from Caliente Tropics on Mar 8, 2024
Thank you for staying with us we appreciate your feedback.

6/10 Okay

Meagan

Traveled with partner
Liked: Staff & service, amenities
Nice hotel for the price. Property and pool area was beautiful! Pool was nicely heated. The room we stayed in was very outdated and could definitely use an update on the carpet for sure. The hotel was still pricy for what it’s worth but lower than almost anything else in the area. Good for a quick 2 night stay in Palm Springs. Lots of parking and not to far from the main downtown area.
Response from Caliente Tropics on Mar 8, 2024
Thank you for staying with us we appreciate your feedback.

10/10 Excellent

Yvette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here easy options for dining the Sanchos restaurant was amazing we went four times good value for money.
Stayed 2 nights in Feb 2024
Response from Caliente Tropics on Mar 8, 2024
Thank you for staying with us we appreciate your feedback.

10/10 Excellent

James Howard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Caliente Tropics on Mar 6, 2024
Thank you for staying with us we appreciate your feedback.

10/10 Excellent

Garrett

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024
Response from Caliente Tropics on Mar 4, 2024
Thank you for staying with us we appreciate your feedback.

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful pool and bar
Stayed 3 nights in Feb 2024
Response from Caliente Tropics on Mar 3, 2024
Thank you for staying with us we appreciate your feedback

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
We loved staying here! Can't wait to come back.
Stayed 1 night in Mar 2024
Response from Caliente Tropics on Mar 14, 2024
Thank you for staying with us we appreciate your feedback.

6/10 Okay

Gary

Traveled with family
Likes: Large two room suite at a fairly economical rate, and a convenient P.S. location. Our room was quiet. And the inn is only one block from Moorten Botanical Gardens. Dislikes: a) First night they put us in a room near the busy main street after we had pre-arranged for a room away from the noisy street. They did appologize for making this mistake and we moved to a new room far away from the busy street; b) No EV chargers; c) No dining table in living room (there is plenty of space for one); d) The first room we were in had wallpaper peeling off walls in many locations (the 2nd room was painted, and in acceptable condition).
Stayed 5 nights in Feb 2024
Response from Caliente Tropics on Mar 2, 2024
Thank you for staying with us we appreciate your feedback

10/10 Excellent

Johnna

Traveled with partner
Fun hotel with mid-century vibe. The owners did a great job down to the small details.
Stayed 3 nights in Feb 2024
Response from Caliente Tropics on Mar 2, 2024
Thank you for staying with us we appreciate your feedback

10/10 Excellent

Fernando

Stayed 1 night in Feb 2024
Response from Caliente Tropics on Mar 21, 2024
Thank you for staying with us we appreciate your feedback

6/10 Okay

Joseph

Liked: Cleanliness
Cute quaint dated safe quiet not enough hot water
Stayed 4 nights in Feb 2024
Response from Caliente Tropics on Feb 27, 2024
Thank you for staying with us we appreciate your feedback.

8/10 Good

TYSON

Traveled with partner
Liked: Staff & service
Great heated pool and spa. Tiki bar on property. Restaurant and another bar on property. Fun place to hang in the pool.
Stayed 3 nights in Feb 2024
Response from Caliente Tropics on Feb 25, 2024
Thank you for staying with us we appreciate your feedback.

6/10 Okay

Manuel

Stayed 1 night in Feb 2024
Response from Caliente Tropics on Mar 20, 2024
Thank you for staying with us we appreciate your feedback

6/10 Okay

Carol Jean

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This is NOT a resort. It is a motel and it’s in need of major renovation. Our room had holes in doors/walls, bathroom super tiny and the tub didn’t drain so you are standing in a bunch of water while showering. The shampoo etc is in bottles attached to the wall similar to going to a community pool locker room. No bar soap. The pool is very nice and warm! HOWEVER, they do not “allow” you to request new pool towels. Do you have to find a way to dry your towels for reuse (without anywhere to hang them, no towel rack, no hooks). The hotel bar has fun drinks but at 16-20 a drink you might as well go to a nice restaurant in the area. Nearby Mr Lyons has a fabulous happy hour (food and drink) and it’s somehow less expensive than the hotel’s tiki bar. Oh and the lobby has birds in cages … cute at first but you quickly realize that birds smell. Badly. I feel sorry for the folks working there.
Stayed 4 nights in Feb 2024
Response from Caliente Tropics on Feb 25, 2024
Thanks Carol Jean, we appreciate your feedback. Here at The Caliente Tropics we strive to provide guests with an exceptional experience.

6/10 Okay

Jean Erassarret

Disliked: Cleanliness, property conditions & facilities
ok rooms except they need to fix peeling paint in the bathroom and cracked ceramic tile......maids did did not refill the body wash canister....had to have them fill it
Stayed 2 nights in Feb 2024
Response from Caliente Tropics on Feb 24, 2024
Thank you for staying with us we appreciate your feedback.

10/10 Excellent

Richard, Cheyenne

Stayed 2 nights in Feb 2024
Response from Caliente Tropics on Mar 20, 2024
Thank you for staying with us we appreciate your feedback

8/10 Good

Krisztian

Stayed 2 nights in Feb 2024
Response from Caliente Tropics on Mar 20, 2024
Thank you for staying with us we appreciate your feedback

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Great tropical design Pool & spa. Great bar & restaurant
Stayed 7 nights in Feb 2024
Response from Caliente Tropics on Feb 22, 2024
Thank you for staying with us we appreciate your feedback

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome tiki vibe. Rooms are basic and aging a bit. But overall atmosphere is charming, fun, friendly. A mai tai by the pool: perfect!
Stayed 3 nights in Feb 2024
Response from Caliente Tropics on Feb 22, 2024
Thank you for staying with us we appreciate your feedback.

10/10 Excellent

Larry

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The mid century Tiki themed hotel and bar was fun. Our room overlooked the pool, which had music playing all day, from Hawaiian to Bob Marley, which gave it a nice vibe. Pool closed at 10:00 p.m. and music stopped, so no late night partying to keep you from getting sleep. Great neighborhood for morning walks & there’s a great coffee shop to walk to.
Stayed 7 nights in Feb 2024
Response from Caliente Tropics on Feb 21, 2024
Thank you for staying with us we appreciate your feedback

4/10 Poor

Thomas

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from Caliente Tropics on Feb 18, 2024
Thank you for staying with us Thomas we would like to hear a bit more about your stay.

8/10 Good

Jen

Traveled with partner
Liked: Staff & service
The pool and hot tub are fantastic and the restaurant/bar have a good vibe. The view of the mountains is dramatic. The room is basic motel at best, but a good size. Overall the Caliente is a good value for Palm Springs. You can get better if you spend more elsewhere, but I say save your money for great dining and excursions.
Stayed 5 nights in Feb 2024
Response from Caliente Tropics on Feb 16, 2024
Thank you for staying with us we appreciate your feedback

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
It was cool.
Response from Caliente Tropics on Feb 14, 2024
Thank you for staying with us we appreciate your feedback

8/10 Good

Christopher

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our check-in was. They were able to switch us from a second floor room to the ground floor with no problem. The room was ready. However, we did have a backed up toilet. A staff member got right on it. Thanks.
Stayed 2 nights in Feb 2024
Response from Caliente Tropics on Feb 12, 2024
Thank you for staying with us we appreciate your feedback.

10/10 Excellent

Jill

Stayed 1 night in Feb 2024
Response from Caliente Tropics on Mar 20, 2024
Thank you for staying with us we appreciate your feedback