Ratings based on 779 Verified Reviews

4.5 out of 5
91% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

We love this place.

Posted May 26, 2017
The Colony Palms has never disappointed. If you need a place to relax they have everything you could possibly need. Will continue to visit.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel with helpful and friendly staff.

Posted May 19, 2017
A pleasant experience right from check in to check out. The property is well cared for and clean.k
Comment from Hotel Management
May 21, 2017 by Zack , Hotel Management
Thank you. Zachary Cordero Assistant Manager revenue
5 out of 5
Recommended
for Everyone
by A verified traveler

Great place to stay

Posted May 9, 2017
This is as near perfect as you can get. It's beautiful with mature trees throw out the property, beautiful spacious rooms and a great restaurant right next the pool.
Comment from Hotel Management
May 9, 2017 by Zack, Hotel Management
Thank you. Pleased to hear you enjoyed our property and your room. Zachary cordero Assistant Manager revenue
5 out of 5
Recommended
for Everyone
by A verified traveler from Calgary, Alberta

Small with magnificent gardens and pool.

Posted May 5, 2017
We really liked this hotel. It was small and the gardens and pool were gorgeous. It was older but it had been refurbished so the age just made it cozy. I liked the almost-Moroccan design aesthetic, which added warmth to the decor. Our room was set on a little flagstone path a little away from the main areas, which I really liked, and we had a huge shower and claw foot bathtub. All good. The restaurant onsite was good so the poolside service was way above what you would normally expect, especially their cocktails. The hotel was also within easy walking distance from other good restaurants and shops in the uptown design district. It's a great spot. I would highly recommend it.
Comment from Hotel Management
May 7, 2017 by Zack , Hotel Management
We are pleased your enjoyed our property. It sounds like from the location, to the food and beverage, and the pool your stay was wonderful and that is what we strive for. Sincerely Zachary Cordero Assistant manager
5 out of 5
Recommended
for Everyone
by A verified traveler from E

Spring break getaway for a few days. Drove in from

Posted Apr 25, 2017
Overall, great experience. Only feedback I'd offer is have the check in staff give a run down of what's available at the hotel and when. We didn't know we could pop over to the desk area for coffee or when the pool hours operated. Because there's very little literature in the room (beside the spa treatment menu), it was unclear what our options were.
Comment from Hotel Management
May 2, 2017 by Zack , Hotel Management
We are pleased you enjoyed your stay with us. Yes, you should have been informed the times we offer complimentary coffee, tea and ice tea as well as complimentary bikes, spa and restaurant hours. I apologize for the lack of information upon your check-in. Warm regard, Zachary Cordero Assistant Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from San Diego

Lovely grounds at central location.

Posted Apr 23, 2017
Pros: The grounds and the cozy close service. Everything is close by, within reach. It is central to anything in Palm Springs.
Cons: Service a bit more attentive from some waiters could be better. Felt ignored by pool at times.
Location: In central Palm Springs. We walked everywhere. Gorgeous view of mountains from hotel grounds.
Lovely setting and amenities. Good restaurant for all meals. If you want to relax and lounge by the pool this is one of the best places to do it because of the cabanas and many nooks and corners. It's a smaller place with good service and you feel well taken care of.
Comment from Hotel Management
Apr 24, 2017 by NW, Hotel Management
Dear Jenny, I am so happy to hear you enjoyed your stay and were able to take the time to enjoy the restaurant, the grounds and the beautiful views. Thank you for letting us know about your pool experience, I apologize for the fact you felt ignored, but this will give us an opportunity to improve service for all. We look forward to welcoming you back. Nicole Winslow, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful Hotel

Posted Apr 17, 2017
Great place to stay in Palm Springs. We checked in and our room had a defective door, and without hesitation the staff upgraded us to a suite upstairs. The room was amazing, and the pool was so relaxing. The staff was so friendly and helpful. We will definitely return.
Comment from Hotel Management
Apr 18, 2017 by NW, Hotel Management
Dear Anonymous, I am thrilled to hear you enjoyed your time with us and all our amenities. We look forward to having you back! Kind regards, Nicole Winslow, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Santa Monica

Perfect for a mid week birthday getaway

Posted Apr 10, 2017
Upon arrival the hotel gave us a free upgrade to a casita which was a wonderful surprise. Especially since it was my boyfriends birthday. The couples massage was awesome and worth every penny! Room was amazing, only drawback was the air conditioner. It would only go either super cold or hot, no in between. The thermostat needs to be more adjustable. Overall wonderful hotel and amazing staff. Especially at the front desk!
Comment from Hotel Management
Apr 18, 2017 by NW, Hotel Management
Dear Brigitte, I am so happy you and your boyfriend enjoyed your birthday celebration with us. Thank you for the information about the thermostat, we will adjust it. We are indeed fortunate to have a terrific team who loves hospitality. Thank you for your kind review! Nicole Winslow, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Great location and nice pool setting

Posted Apr 8, 2017
We have stayed her before and always enjoy it. The pool is lovely with breakfast available poolside. Drinks and lunch, too. Not all rooms are the same size so ask about that when you make your reservation.
Comment from Hotel Management
Apr 18, 2017 by NW, Hotel Management
Dear Rain escape, Thank you for staying with us, and taking the time to review the property. We look forward to welcoming you back! Nicole Winslow, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from W

Excellent

Posted Mar 22, 2017
Our 6th stay here. We love the CPH. Quiet, attentive and just enough vibe to keep it interesting. Great location! Walkable to many restaurants and shopping. If you like to lounge by the pool with a cocktail and read a book, this is your stay!
Comment from Hotel Management
Mar 22, 2017 by Zachary Cordero, Hotel Management
Thank you for your kind review. We are pleased you enjoyed your stay and took full advantage of poolside cocktails. Zachary Cordero Assistant Manager Revenue