Hi Ashley I am sorry to hear this.We are a hotel so yes people come visit us from all over around the world. I will speak to higher Management. Thank you.

Hi Suzanne i will address your issues to higher management. Thank you.

Hi jesse. Thank you.

Thank you Donna.

Hi CarolynThank you.

Hi Liza We want to say thank you for your review and we hope to see you soon again.

Hi Luke. I am so sorry to hear this our front desk is available 24 hours to assist in any matter. Thank you for bringing this to our attention.

Hi Nora, Thank you for visiting us and hope to see you again.

Hi Luisa, Thank you for your comments and Thank you for loving us.

Thank you Theodore.

Hi Alexandru, Sorry to hear this we are open 24 hours. Maybe next time you should try the miracle springs i am sure you would love them. Thank you.

Hi Martin, Thank you kindly for your comments and we hope to see you again soon.

Hi Michael Thank you we are happy to hear you enjoyed your stay. We hope to see you again soon.

Thank you Michael.

Thank you Andrew, So happy to hear everything was great!

Hi Teodoro, I do apologize for all these inconveniences. i will bring this up with higher management. I wished we would of known this while you were here and spoke to management then. We are open 24 hours at our desk and would of called management right away to had made your stay more enjoyable. again we do apologize. Thank you.

Thank you Enrique.

Thank you Tommy.

Hi Alla, Thank you for your comments we are a older hotel and people visit us from all over around the world and love our mineral spas I am sorry to hear we weren't for you, Next time you are out you should try our sister property Miracle springs resort and spa. they are much newer and i am sure your experience would be great.

Hi Deb,Thank you the Hot tubs are great.

Hi Stephen, Our Staff is amazing we thank you for the kind words.and hope to see you again.

Hi Kristina, We do apologize you didn't have a good experience. we are located in the desert where there are lots bugs and we do have pest control on a regular basis.so i am sorry to hear this. as for the room our front desk staff is available 24 hours and would assist in any matter. I wished this was brought to our attention so we could of had housekeeping go back into your room. The pools are amazing thank you.

Hi Erik. We are sorry to hear this. I am taking this up with higher management. Thank you.

Hi Richard, Thank you for your feed back.

Thank you Dennis.

Thank you Hector.

Hi Mike,We are a hotel and are always booked up and pools are open 24 hours so we do apologize for any noise. as for the toilet it is the same size as all toilets. We thank you for your comments

Thank you Karol.

Thank you Laurie,We do have pest control come out regularly we are a desert and do get bugs and we are so sorry and happy to hear we changed your room right away. We appreciate your comments and always go to higher management.

Hi Lupe, We are a older funky hotel and people come all over the world to visit us and love the mineral pools. I am so happy to hear our staff was great to you.

Thank you Debra.

Thank you David.

Hi Mailea, we do apologize we weren't for you as we do have people visit us all over the world. Maybe when you are out here again try the Miracle Springs hotel they are beautiful. Thank you again.

Hi Maryann, We are happy to hear you had a wonderful time. We hope to see you again.

Thank you Dinh.

Hi Albert Thank you for your review.

Thank you David.

Thank you Jordan.

Hi Olga thank you for the feed back.

Hi Madeleine We are so sorry to hear you felt the way you did. You should try Miracle springs next time i know you would love them.

Thank you David we thank you for your suggestions and comments. Next time we will make sure you get a poolside room with 2 queen beds. Hope to see you soon.

Thank you for your feed back Marlies.

Thank you Anisa.

Hi Lewis We do apologize and sad to hear you wont be back. When there is an issue we are open 24 hours at the front desk wish we would of known when it was happening.We would love for you to return. Thank you.

Thank you Dannielle.

Thank you Nicole.

Hi Erick we are sad to hear this we do have pest control that comes out regularly and will speak with them ASAP. Thank you for bringing this to our attention. Our front desk is open 24 hours we would of changed your room if it was brought to our attention while staying.Again we do apologize.

Hi David thank you for bringing this all to our attention we appreciate all feed back from our guests.

Thank you Sudha. I am so sorry to hear this. You might want to try Miracle springs resort and spa the next time you are out here in the desert. i know you would love it.

Thank you Ivette.