Ratings based on 401 Verified Reviews

4.3 out of 5
86% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 8, 2017
The customer service was great, we had lunch at the bar and my boyfriend had the best Rueben sandwich he's ever had. They had a staff member who randomly made and was handing out chips with guacamole midday. It was all great! Definitely coming back here again
Comment from Hotel Management
Jun 9, 2017 by Front Office Manager, Hotel Management
Thank you for sharing your feedback. I'm glad you enjoyed the Rueben sandwich. Looking forward to welcoming you back in the near future!
5 out of 5
Recommended
for Everyone
by A verified traveler from Cathedral City, CA

Oasis in a desert

Posted Jun 4, 2017
I'm a marine at 29 Palms MCCES and my wife and I stayed here for my Memorials Day weekend leave. We had not seen each other since January and being newly weds, this little mini vacation was something we had been looking forward to for a very long time with much anticipation, especially with her long flight into Palm Springs from Boston! It was nothing short of amazing. The rooms are spacious, beds are comfy, bathroom was immaculate. The view of the mountains and the golf course from our balcony was breathtaking. The room service was our favorite part. The breakfast we ordered was beyond delicious. The only issue was the hotel restaurant on the first floor. Our drinks were heavily watered down and sold at $14 a piece and didn't arrive until our dinner was served. We waited over a half hour for those drinks only to be let down. At that price, I had hoped there'd be some alcohol in our drinks. The food was ok at best. We'll definitely book another room at this hotel but we will NOT be eating at the restaurant on site. I don't even remember the name of the restaurant because I was that unimpressed. Everything else about the hotel was spectacular! I've already recommended the Double Tree to all my fellow marines at 29 Palms.
Comment from Hotel Management
Jun 9, 2017 by Front Office Manager, Hotel Management
Wow! Congratulations again on your wedding nuptials! Thank you again for your sharing your amazing stay with us. We are looking forward to welcoming you back soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Jun 2, 2017
Very clean and the staff is friendly. The hotel is extremely nice looking, especially the pool area
Comment from Hotel Management
Jun 3, 2017 by Manager, Hotel Management
Thank you! We look forward to seeing you again soon!
5 out of 5
Recommended
for Families
by A verified traveler from San Diego, CA

Awesome hotel/grounds with super friendly staff.

Posted Jun 2, 2017
Pros: See above.
Cons: Shower/bath could use some updating.
Location: Awesome location. Close enough to downtown PS without all the crazy, partying youngsters.
Pros: Pool and two jacuzzis Pet Friendly Close to downtown Palm Springs Super clean Great Happy Hour Free and warm chocolate chip cookies Free parking Nice and functional fitness center Cons: Shower is a bit dated Resort Fee (not their fault)
Comment from Hotel Management
Jun 2, 2017 by Manager, Hotel Management
Thank you for staying with us. We hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Bug bite

Posted Jun 2, 2017
Everything was perfect except bug bite!! Whole my family are suffering from the bug bite. I bet it's flea.. Lol
Comment from Hotel Management
Jun 9, 2017 by Manager, Hotel Management
I truly apologize for any inconvenience you endured during your stay. However I'm glad you everything else was perfect with your stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 30, 2017
Enjoyed my stay here. Staff was very courteous, attentive and helpful. Great ammenities.
Comment from Hotel Management
Jun 2, 2017 by Manager, Hotel Management
Thank you! We hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from visalia, ca

our room was right on the golf course,

Posted May 22, 2017
Pros: location
Work out area is excellent! Food, although not a hug amount to chose from was very good. All staff was extremely friendly also. I would definitely choose this facility again. Price for golf was very reasonable!
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel and would highly recommend.

Posted May 19, 2017
Good value as well. Have stayed there several times and a nice and very clean facility. Very nice workout room as well.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel; great location. Close to amenities.

Posted May 12, 2017
Really enjoyed my stay; will definitely stay again.
3 out of 5
by A verified traveler from n

Nice hotel, good pool area

Posted May 9, 2017
I stayed here for 3 days recently, enjoyed the hotel but found it a bit lacking in customer service. Furious at the $28 per day resort fee, for what using the pool and the car park. Won't be using doubletree Hilton Palm Springs for future trips