Ratings based on 948 Verified Reviews

4.2 out of 5
85% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect

Posted Feb 17, 2017
Staff was beyond awesome!! Daniel by the pool is the man!! Pool is tropical and very relaxing! Great location in walking disctsne to restaurants and bars. Highly recommend
3 out of 5
Recommended
for Everyone
by A verified traveler from Prescott Arizona

Nice hotel but slightly David

Posted Jan 19, 2017
Apparently the hotel has a lot of credit card fraud as because of my location in the hotel my credit cards were turned off at two Banks. A simple phone call turn them back on. The staff confirmed there was a lot of kind of card fraud in the Palm Springs area
4 out of 5
Recommended
for Couples
by A verified traveler from Los Angeles

Nice hotel with good amenities/location

Posted Jan 18, 2017
Pros: The staff was responsive and cheerful, and it's an easy walk to the main drag, without the noise.
Cons: The balcony had a table, but no chairs, The clock/alarm didn't work. No reading lamp near the one comfortable arm chair
Location: You're within a short walk to downtown, with shops, galleries and restaurants galore, and the lovely Palm Springs Art Museum.
The hotel is conveniently located. The gym is very small. Didn't check out the spa. The poolside bar might be a good place to watch the "game", but the weather was cool. The only indoor bar was closed in the afternoon! Our room assignment was a disappointment. Our 2nd. floor balcony faced south onto a busy street and the ugliest commercial building around. Ask for an inner room, facing the hotel's central pool and grounds. If it has to be an outer room, ask for the uppermost floor and a west view of the mountains..
5 out of 5
Recommended
for Everyone
by A verified traveler from Fullerton California

Aaaawesome!

Posted Dec 1, 2016
Pros: Pool Bar, Buffet Breakfast, Room, View, Location
Cons: Rooms are different from room to room. A more consistent, contemporary look for each room would be great so you always know the feel of the room.
Location: Casino is across the street, Heart of town is four minutes walking, Movies are close by.
Loved this place. Have stayed here twice. (This time they upgraded me to the Presidential Suite) Room 272 is Amazing. Try to get it if you can, even if you have to pay more for it. I love the pool and the pool bar and the (modest) but good, buffet breakfast in the restaurant. It is a super clean and cozy hotel, across the street from the Casino and a four minute walk to the heart of town. I want to go back right now!
4 out of 5
Recommended
for Everyone
by A verified traveler from OCEANSIDE, United States of America

Great location

Posted Nov 27, 2016
Great heated pool and fitness gym, walking to restaurants and convention center
5 out of 5
Recommended
for Everyone
by A verified traveler from lake havasu

clean comfortable, very friendly. helpful; staff

Posted Nov 16, 2016
Pros: excellent customer service, great atmosphere, lovely pool, poolside bar with food available
Cons: n/a everything was perfect, I have been staying at this hotel since 1989. Most of the same staff. Very clean and lots of friendly staff
Location: close to downtown, free hotel shuttle available for 3 mile radius
5 out of 5
by A verified traveler

Great location and great service

Posted Nov 15, 2016 on Hotels
A couple of days away form work, nice room, great location for walking downtown Palm Springs, street fair and shopping.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Excellent

Posted Oct 31, 2016
Pros: Parking pool dining
Cons: N/A
Location: 2 short blocks to main strip in palms springs
Good clean center of town parking convenience close to shopping art galaxy and restaurant s in town and main strip
4 out of 5
by A verified traveler

nice hotel with great pool area

Posted Oct 13, 2016 on Hotels
The hotel has a nice relaxed atmosphere, really close to downtown restaurants and shops.our room was clean but could use some updating, mostly carpet and brighter lighting. Overall very nice place, well taken care of
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 12, 2016 on Hotels